Business services manager Work, Jobs in Brighton (with Salaries)

Global Customer Experience Manager
The GelBottle Inc. —Brighton
- Hybrid work
- Leadership
- Employee discount
Quick apply
5d
School Business Manager
Brighton & Hove City Council —Hove
- £34,534 - £42,839 a year
- Full-time
- Organisational skills
- Leadership
- School
Business Development Manager
SimplyVAT.com —Hove
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
- Health & wellbeing programme
- Flexitime
Quick apply
9d
Customer Operations Senior Manager
OneFamily —Brighton
6d
Operations Manager
Clear People —Haywards Heath
- £38,000 - £45,000 a year
- Full-time
- Management
- IT
- In-person
Quick apply
2d
Toyota Fleet and Local Business Development Manager
Yeomans —Peacehaven
- £50,000 - £60,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
Quick apply
3d
Hotel Manager
Square Townhouse —Brighton and Hove
- Up to £45,000 a year
- Weekend availability
- Hospitality
- Bar
- Microsoft Outlook
Quick apply
3d
Business Development Manager
AVASK —Brighton and Hove
- Hybrid work
- Customer service
- Business development
- Phone etiquette
Quick apply
8d
Operations Manager
Adams & Remers —Lewes
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Project management
13d
Business Development Manager South East Coast
Global Brands Limited —Brighton
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
13d
General Manager
TeamSport —Brighton
- Weekend availability
- Management
- Leadership
- Communication skills
13d
Head of Customer Service
MK Dental and Implant Clinic —Brighton and Hove
- £15 - £17 an hour
- Full-time
- Management
- Customer service
- Computer literacy
Quick apply
2d
Business Development Manager
Capital on Tap —Brighton
- £30,000 - £38,000 a year
- Sales
- In-person
Customer Liaison Manager
Balfour Beatty —Lewes
- Hybrid work
- Maintenance
- Organisational skills
- Contracts
- Annual leave
6d
Commercial and contracts manager
Versorium Healthcare ltd —Hassocks
- £18 - £30 an hour
- Part-time
- Management
- Contracts
- In-person
Quick apply
9d
Senior Supply Chain Manager
Pyroban Limited —Shoreham by Sea
- £60,000 - £70,000 a year
- Full-time
- Management
- ERP systems
- Travel
- Free parking
- Employee assistance programme
Quick apply
1d
Sales Team Manager
Higher Ed Partners (UK) LTD —Brighton
- £40,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Store discount
- Health & wellbeing programme
Quick apply
9d
Print Studio & Client Manager
Standard8 —Brighton
- £35,000 - £40,000 a year
- Full-time
- Management
- In-person
Quick apply
Customer Operations Specialist
Octopus Electric vehicles —Brighton
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Business Development Manager - July Start Date
Black Sheep Utilities Ltd —Brighton
- £32,500 - £70,000 a year
- Full-time
- CRM software
- Sales
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply

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business services manager jobs near brighton

Global Customer Experience Manager

The GelBottle Inc. -
Brighton

Quick apply

Job details

5 days ago

Benefits

Season ticket loan
Company pension
Company events
Employee discount
Sabbatical
Enhanced maternity leave
Car scheme

Qualifications

Zendesk
Leadership

Full job description

About the role

The GelBottle Inc. is on an exciting growth journey, and we're looking for a Global Customer Experience Manager to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact!

As our Global Customer Experience Manager, you’ll lead Customer Experience across the UK and US, raising the bar for how we support our customers worldwide.

This is a brand new role, created as part of our growth, with real opportunity to shape how Customer Experience looks and feels at TGB. You’ll take ownership of a team of 6, leading and developing them while introducing new ideas, improving processes, and building ways of working that help the team run smarter and more efficiently as we scale.

Your role:

Lead and develop a global Customer Experience team of 6 across the UK and US, whilst these are our central hubs we support customers worldwide.
Take full ownership of how Customer Experience runs day-to-day- driving performance and results.
Coach, support and grow your team through regular 1:1s, feedback and development planning.
Build a strong, connected team culture across regions.
Shape and improve how we work- introducing smarter processes, tools and ways of supporting customers.
Set clear standards for service, tone of voice and how we show up across every customer interaction.
Plan workloads and resources to keep things running smoothly, even during busy periods.
Act as the go-to for complex or high-impact customer issues, finding the right balance between customer needs and the business.
Use data and insight to spot trends, solve problems and keep improving the experience.
Work closely with departments across the business, bringing the voice of the customer into everything we do.

About you:

We’re looking for an experienced Customer Experience leader who’s confident managing teams in fast-paced, multi-location environments. You’ll be great at developing people, improving processes and connecting teams.

You will have:

Proven experience leading a Customer Experience team in a fast-paced environment, ideally e-commerce, retail, beauty or wellness.
Strong people leadership skills, with a focus on coaching, development and performance.
Experience managing teams across multiple locations or regions.
Confident building and improving processes that scale as a business grows.
Clear, confident communicator- both written and verbal.
Strong problem-solving skills with the ability to make sound, quick decisions.
Hands-on experience with CX platforms such as Zendesk, Freshdesk or Front.
Understanding of CX metrics such as CSAT, SLAs or similar frameworks.

Why TGB?

At TGB, we’re driven by passion and dedication to become a leader in our industry. What sets us apart is our founder-led approach, fostering a close-knit and supportive culture where teamwork and fun go hand in hand. We truly value every team member's contributions and offer a range of rewards and recognition to celebrate your achievements.

What we can offer you:

Hybrid working

Yearly company bonus

£1,000 yearly personal development fund

5 'study days' a year

25 days holiday + bank holidays

'Daisy days' (extra 2 days off throughout the year)

️ Holiday purchase scheme (+5 days)

Birthday bonus (after one years’ service)

Enhanced maternity Leave

Long service award (additional holiday allowance)

3 month’s sabbatical offered upon 3 years’ service

Healthcare cash plan (via. Health Shield)

Electric car lease scheme (via. salary sacrifice)

Discount on spa treatments and consumer products

Life assurance + pension scheme

Regular funded company events

Season ticket loan

What happens next?

1. Apply!

2. Screening call with our Talent team (30min)

3. Interview with hiring manager (1hr)

4. Practical interview (Brighton HQ 1.5 hr)

Please note: We may close this role early if we find the right person sooner than expected - so if you're interested, we want to hear from you soon.

Quick apply

Refine Your Search

business services manager jobs in brighton

Global Customer Experience Manager

School Business Manager

Business Development Manager

Customer Operations Senior Manager

Operations Manager

Toyota Fleet and Local Business Development Manager

Hotel Manager

Business Development Manager

Operations Manager

Business Development Manager South East Coast

General Manager

Head of Customer Service

Business Development Manager

Customer Liaison Manager

Commercial and contracts manager

Senior Supply Chain Manager

Sales Team Manager

Print Studio & Client Manager

Customer Operations Specialist

Business Development Manager - July Start Date

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