Technical support Work, Jobs in Brighton And Hove (with Salaries)

2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Travel
2nd Line Technical Support Engineer
Carden I.T Services —Brighton
- Weekend availability
- Travel
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Technical Support Advisor 2nd Line Telco
Focus Group —Shoreham by Sea
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
Technical Support Officer
Brighton & Hove City Council —Hove
- £32,061 - £33,699 a year
- Full-time
- Maintenance
- Presentation skills
- Contracts
- Annual leave
- Employee discount
9d
Service Support Technician
Mid Sussex District Council —Haywards Heath
- £35,412 - £39,862 a year
- Full-time
- Communication skills
7d
IT Helpdesk Technician
FluidOne —Brighton
- Full-time
- Computer networking
- Employee assistance programme
First Response Engineer - Service Desk - MSP
Uptime —Brighton and Hove
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Technical Support & Showcase Specialist
Nicolaudie Group —Brighton
- Hybrid work
- CRM software
- English
- Analysis skills
6d
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
IT Support & Digital Services Coordinator
St Wilfrid's Hospice —Eastbourne
- £25,760 - £28,092 a year
- Part-time
- Organisational skills
- SharePoint
- Hospice
- Health & wellbeing programme
- Employee assistance programme
Quick apply
8d
2nd Line Engineer - Hybrid - MSP
Uptime —Brighton and Hove
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Senior IT Technician
East Sussex County Council —Lewes
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
3d
IT Service Desk Analyst
Adur & Worthing Councils —Worthing
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- Continuous improvement
- Employee assistance programme
6d
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
On Site Support Engineer
SmartestEnergy —Worthing
- £30,000 - £35,000 a year
- Hybrid work
- Continuous improvement
Quick apply
IT Apprentice
Hanoto Technology —Lewes
- £8 an hour
- Full-time
- No experience needed
- Analysis skills
- In-person
Quick apply
Technical Consultant
Trident —Brighton
- Full-time
- SharePoint
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Digital Technical Support Specialist
CooperSurgical —Crawley
- Full-time
- CRM software
- Spanish
- English

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2nd Line Technical Support Analyst

Carden I.T Services
Brighton

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
LAN
Ticket management
Network infrastructure
Firewall
SSL
IP networking
Customer support
ESXi
Help desk

Full job description

Please note: you are required to live in or be able to travel to Sussex for this role. Please do not apply if you are further away.

The company has an excellent opportunity for someone with previous help desk experience and is eager to further develop their career within the IT industry. Working as part of a team you will join a fast-growing busy IT Company that provide technical support services to SMEs throughout the UK on IT and telecoms products and services. In this role, you will respond to phone calls and tickets covering the installations and maintenance of the company’s growing client base, as well as work on IT projects.

Required Knowledge & Skills:

Friendly and responsive telephone manner
Excellent attention to detail
Ability to solve problems under pressure, prioritising effectively
Excellent timekeeping
Good first-time fix rate
The successful applicant will be someone who has good experience in solving I.T related problems with at least 2 years in a similar position
Microsoft qualifications are beneficial although not a necessity. Training will be provided; however in order to be successful in this role, self-learning is essential

Required Experience:

Microsoft Operating Systems (desktop and server 2016 upwards)
Office 365 (licensing, setup, migration)
VMware Esxi/VCentre Server
Active Directory, Group Policy, DNS, DHCP etc
VPNs, Router and Firewalls
Networking – WAN, LAN, Security, SSL, IP Routing, Switching
Anti-Virus platforms such as Trend Micro
Backup solutions (Veeam Backup and Replication, Datto)

What to Expect:

Flexible and remote working.
A company culture to promote work/life balance.
Commitment from us for continued learning and development.
Option to work 4 or 5 days a week, 35 hours in total.
You will provide technical support from the our primary base in Brighton.
Choice of 30 minutes or 1 hour lunch, to finish earlier.
22 days holiday, plus bank holidays, 2 days taken at Christmas. Plus birthdays off.
5+ years plus an extra day, up to a total of 27 days.

Summary:

You will provide technical support from our primary base in Woodingdean Business Park, Brighton.
An excellent telephone manner is essential and although you will not be customer-facing you must be smart and presentable.
The successful applicant will be someone who has good experience in solving I.T related problems with at least 2 years in a similar position.
Microsoft qualifications are beneficial although not a necessity. Training will be provided; however in order to be successful in this role, self-learning is essential.

To be considered for this job vacancy, please submit your CV using the form and we will review your application.

Job Features

Job Category

IT Support

Job Location

Brighton

Job Salary

Competitive

Apply Now

Refine Your Search

technical support jobs in brighton and hove

2nd Line Technical Support Analyst

2nd Line Technical Support Engineer

MSP 3rd Line Service Desk Technician

Technical Support Advisor 2nd Line Telco

Technical Support Officer

Service Support Technician

IT Helpdesk Technician

First Response Engineer - Service Desk - MSP

Technical Support & Showcase Specialist

First Line Support / Helpdesk Engineer - Hybrid

IT Support & Digital Services Coordinator

2nd Line Engineer - Hybrid - MSP

Junior IT Support Engineer

Senior IT Technician

IT Service Desk Analyst

L2 Support Engineer

On Site Support Engineer

IT Apprentice

Technical Consultant

Digital Technical Support Specialist

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