This is a role in the credit control team that would suit an experienced credit controller who manages their own ledger and thrives in a busy collections environment.
Experience of London Market, Lloyds of London, Reinsurance or Insurance would be highly advantageous. Location flexible. Full remote working if required.
The Credit Controller will undertake the following key responsibilities;
- High volume external/internal phone calls/emails chasing the firm's debt.
- Regular contact with Partners, Clients and fee-earners about their debt.
- Dealing with queries in-line with the ISO27001 requirements (internal & external).
- Use 3E software to manage a ledger logging notes queries and diary entries.
- Frequent liaison with other teams within the Finance department.
- Monthly and ad-hoc meetings with management to discuss progress, escalations and problematic issues.
- Occasional travel to other offices and some client visits.
- Follow the firms' collection procedure.
- Excel- pivot tables and V-lookups
- Seek collections which ensure cash collection targets are met.
- Confident in own ability and able to look for a resolution prior to escalating.
- Handle confidential information in line with the firms' data security protocols.
- Collating missing data relevant to the payment of our bills – including cleansing existing data
- Liaising with accounts to provide and receive information to ensure data accuracy
- Take responsibility for monthly management information, provided both internally and externally
- Regular contact with the Sales Ledger Dept to ensure allocations are found promptly and accurately
The candidate will be able to demonstrate the following key skills and attributes;
- Experience of London Market or Lloyds of London
- Insurance/reinsurance knowledge & collections experience - advantageous
- Previous Legal or Professional Services experience - advantageous not essential.
- Experience of 3E or similar legal accounting systems would be an advantageous not essential.
- A tenacious personality able to handle difficult phone calls and meetings.
- Lateral thinker with the ability to generate creative solutions to complex problems
- Excellent communication skills.
- Ability to manage high work-loads.
- A team player but able to use own initiative.
- IT literate with ability to pick up new systems quickly.
- Flexible with a positive 'can do' attitude.
- Good level of numeracy, spelling and grammar.
- Proven track record in reducing debtor days in a busy collections environment
- Attention to detail, able to write concise and detailed emails.
As a Disability Confident Scheme employer, we’re committed to providing an inclusive and accessible recruitment process. If you need any reasonable adjustments at any stage (including the application, assessment or interview process), please contact
[email protected] in confidence with the vacancy reference in the subject line, and we’ll be happy to help.
We are a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We are market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top-20 UK and global insurers, we're market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-five housebuilders.
We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Bogota, Buenos Aires, Dublin, Lima, Los Angeles, Hong Kong, Madrid, Mexico City, Milan, New York, Paris, Rome, Santiago de Chile, and Singapore plus a representative office in Miami and broad network of affiliations across the globe.
At DAC Beachcroft we are committed to and recognise the importance of equity, diversity and inclusion across the board, including and beyond the protected characteristics. We take decisions based solely on merit. We value, welcome and seek out people with different backgrounds and life experiences, perspectives, beliefs, ways of thinking and identities.
We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.
Note for Recruitment Agencies
DAC Beachcroft manages all vacancies via our in-house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our Preferred Supplier List (PSL).
Speculative CVs sent to any DAC Beachcroft employee without prior instruction from our recruitment teams (LLP and CSG) will not be accepted, and no fees will be payable.
