Senior quality controller Work, Jobs in Bristol, Bst (with Salaries)

Assistant Service Manager
Mon Motors —Bristol
- Full-time
- Customer service
- Continuous improvement
- Conflict management
Quick apply
4d
Project Controller
Safran —Cwmbran
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
Privacy Risk & Compliance Officer
Teleperformance —Bristol
- Microsoft Powerpoint
- English
- Analysis skills
Credit Controller - Central Collections & Support Team
IVC —Bristol
- Hybrid work
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Junior Software Developer - Device
One Big Circle —Bristol
- £26,500 - £30,000 a year
- Full-time
- In-person
Quick apply
11d
Privacy Risk & Compliance Officer
Teleperformance —Bristol
- Microsoft Powerpoint
- English
- Analysis skills
Quick apply
Security Shift Manager
Mitie —Bristol
- £37,941.85 a year
- Team management
- Quality control
- Training & development
- Free parking
- Employee discount
8d
Senior Risk Manager Defence
Turner & Townsend —Bristol
- Full-time
- Analysis skills
- Travel
- Recruiting
Quick apply
Workshop Manager
Severnside Servicing —Bristol
- £40,000 - £45,000 a year
- Full-time
- Customer service
- In-person
- Automotive diagnostics
- Employee discount
Quick apply
Lead Cost Controller Defence
Turner & Townsend —Bristol
- Full-time
- Hybrid work
- Leadership
Quick apply
Director - Business Finance & Controllership
Deloitte —Bristol
- Hybrid work
- Sales
- Business development
- No degree
Senior Traffic Signals Engineer
Amey Ltd —Bristol
- Full-time
- Annual leave
- Flexible schedule
Quick apply
9d

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Assistant Service Manager

Mon Motors -
Bristol

Quick apply

Job details

Permanent | Full-time
4 days ago

Qualifications

Vehicle service booking
Front of house supervision
Operations management
Customer service
Kerridge Drive
Complaint handling
Performance management
Continuous improvement
Conflict management
Automotive service
Customer loyalty building
Customer support
Customer interaction
Training & development
Interpersonal troubleshooting
Leadership
Team motivation leadership
Operations leadership experience
Rota coordination

Full job description

Job Overview

To manage and optimise all aspects of the service department, combining hands-on operational control with leadership responsibilities. This role ensures workshop efficiency, profitability, compliance, and exceptional customer experience while supporting the Aftersales Manager in strategic objectives and taking on the full responsibilities of the service and parts departments in the Aftersales Manager absence.

Duties

Ensure customer satisfaction through timely communication and quality service delivery throughout the customer vis
Act as the senior point of contact for customers, handling escalations and goodwill decisions.
Drive Audi scores and customer retention initiatives.
Support the Service Advisors and Workshop controller in managing daily workshop scheduling and technician allocation for maximum productivity.
Oversee VHC process integrity (quality, pricing, upsell conversion).
Coach Service Advisors and Workshop Controller; lead daily huddles.
Support training plans for technical and customer-facing staff. compliance, and system proficiency such as (Kerridge/Keyloop DMS, process management systems such as RTC, Stack CX, eDynamics, etc.).
Drive accountability and continuous improvement culture.
Recognize and reward high performance; manage underperformance professionally and fairly.

Qualifications

Experience in service operations in workshop and front-of-house management. (Service Advisor, Workshop Controller or Assistant Service Manager background advantageous).
Strong leadership, coaching skills and conflict resolution.
Commercial acumen and KPI management ability.
Proficiency in DMS/workshop systems and reporting tools.
Knowledge of manufacturer standards, warranty rules, H&S, GDPR/PECR

Experience:

Main Dealer Management : 1 year (preferred)
Customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

senior quality controller jobs in bristol, bst

Assistant Service Manager

Project Controller

Privacy Risk & Compliance Officer

Credit Controller - Central Collections & Support Team

Junior Software Developer - Device

Privacy Risk & Compliance Officer

Security Shift Manager

Senior Risk Manager Defence

Workshop Manager

Lead Cost Controller Defence

Director - Business Finance & Controllership

Senior Traffic Signals Engineer

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