Service desk associate Work, Jobs in Bristol, Bst (with Salaries)

IT Operations Associate
RentGuarantor —Bristol
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick apply
5h
Front Desk Supervisor
Marriott Bristol Royal —Bristol
- £13.73 an hour
- Full-time
- Customer service
- Hotel
- Front desk
- Free parking
- Employee discount
Quick apply
4d
General Support
Visionist Consulting —Newport
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
SME Employee Benefits Consultant
PIB Group Services Ltd. —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
13d
Principal / Associate Geotechnical Engineer
WSP —Bristol
- Part-time
- Hybrid work
- Maintenance
- Contracts
- Flexitime
- Work from home

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service desk associate jobs near bristol, bst

IT Operations Associate

RentGuarantor
Bristol

Quick apply

Job details

Full-time
£25,000 - £28,000 a year
5 hours ago

Qualifications

Jira
IT support
User acceptance testing
IT
HubSpot
SaaS
Communication skills
Joomla

Full job description

Role summary

Rent Guarantor is looking for a Junior IT operations team member to provide first-line technical support and triaging issues with internal tooling and workflows. The role will focus on resolving straightforward issues directly where possible, especially in HubSpot, and raising detailed Jira tickets to the engineering team when issues relate to the core Joomla-based web application.

Key responsibilities

Provide first-line support.
Triage incoming issues and identify the correct owner or next step.
Resolve straightforward HubSpot-related issues where possible.
Create clear, actionable Jira tickets for Joomla/web application issues.
Carry out some UAT testing for releases and fixes.
Provision Microsoft laptops for new starters.
Support software license administration and access setup.
Maintain accurate documentation of fixes, workflows, and operational procedures.
Work closely with the IT Operations Lead to learn the tooling and processes in detail.

Key Skills & Experience

IT / Computing qualification or at least 1 year of experience in IT support, operations, service desk, or a similar role.
Comfortable learning internal processes and tools in detail.
Strong attention to detail and a methodical approach to triage.
Good communication skills and the confidence to work with non-technical colleagues.
Flexible, curious, and happy to take ownership of routine operational tasks.
Some familiarity with ticketing systems, HubSpot, or web application support would be useful, but is not essential.
Familiarity with Microsoft device setup and software licensing.

Nice to have

Experience with HubSpot administration or support.
Exposure to UAT, release testing, or internal systems support.
Basic understanding of web applications, SaaS tools, and user provisioning.

Benefits:

Competitive salary and benefits package.
Opportunities for professional development and career growth.
A collaborative and supportive work environment.

Pay: £25,000.00-£28,000.00 per year

Work Location: Hybrid remote in Bristol (Bristol)

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service desk associate jobs in bristol, bst

IT Operations Associate

Front Desk Supervisor

General Support

SME Employee Benefits Consultant

Principal / Associate Geotechnical Engineer

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