We are currently seeking a Student Accommodation Advisor, who will be working as an integral member of the Student Accommodation team and will be responsible for the planning, preparation, implementation and delivery of the annual cycle of student housing activity
Within the role, you will support the allocation and occupancy of university residences, provide advice and guidance to students, liaise with internal and external stakeholders, and assist with accommodation-related administration, finance, marketing, and communications. The role also involves promoting accommodation services at recruitment events, supporting students living in university and private rented accommodation, conducting inspections, and contributing to the continuous development of services while ensuring sustainability and excellent customer service remain at the heart of all activities. In addition, you will provide information, advice and support to students living in University accommodation dealing sensitively and confidentially with queries and disputes.
- Excellent communication and interpersonal skills
- Ability to communicate with tact and diplomacy
- Excellent IT and administration skills
- Ability to work as an effective member of the team
- An understanding of how Higher Education works and the context in which services within education operate
- Experience of supporting international students in finding accommodation
- Proactive attitude to work
For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description.
Salary Grade 5 - Starting from £29,588 rising to £33,002 per annum
The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.
- Some out of hours working will be occasionally required, including some evenings and specific weekends during the academic year (for example Open Days, accommodation move in and move out periods).
- Opportunities to take annual leave during the certain weeks in August and September will be limited so that service provision is not impacted.
- There may be a requirement to work between the University campuses and Accommodation sites.
- This post is subject to a basic Disclosure and Barring Service check.
Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.
Staff Benefits
We offer a wide range of great benefits at BSU, including
- Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
- Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
- Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme
- Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
- Transport schemes including Electric Vehicle Scheme and Cycle to Work
- Wide range of discounts and financial benefits, accessed through and easy-to-use app
For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
At Bath Spa University, we believe in the power of education to break down barriers to opportunity and to transform lives. We are the Professionally Creative for the future. Professional Creativity transcends subject disciplines, and is just as important for our sciences, education, business and law subjects as it is for our sector leading creative industries provision. We connect learners, staff and external partners with applied research and innovation. We power inclusive growth through skills development and practice based, innovation – intensive learning for all.
Our main Newton park campus is based in stunning countryside just a few minutes from a World Heritage City. We are also proud to offer courses to students at our other campuses around Bath, and in London at our Canary Wharf and Hackney sites.
An impressive 84% of our staff said they would recommend the University to a friend as a good place to work.
We are a community of colleagues, striving for excellence to ensure students thrive. Our values are:
- Respect
- Inclusivity
- Collaboration
- Sustainability
We are committed to maintaining a safe and secure environment for our students, staff, and community. We foster inclusivity, celebrating and respecting differences. We welcome diversity and encourage applications from all backgrounds and genders. We consider our recruitment practices to be comprehensive and unbiased; ensuring fairness, transparency, and equal opportunity for all.
