Developer support manager Work, Jobs in Bristol, Eng (with Salaries)

Developer Support Manager
PlayStation Global —Bristol
- C++
- Travel
- Software development
Quick apply
Software Tester
Iken Business Ltd. —Bristol
- £27,000 - £37,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Scripting
- Annual leave
- Flexitime
Quick apply
2h
IT Project Manager
BRCK Group —Bristol
- £60,000 - £65,000 a year
- PMP
- ERP systems
- Project management
- Annual leave
- Employee assistance programme
Quick apply
BI Developer
Unite Students —Bristol
- SQL
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
CRO Manager
Vivobarefoot —Bristol
- Hybrid work
- SQL
- Project management
- IT
7d
Senior User Researcher
Health Research Authority —Bristol
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
1d
Employment Partner
Womble Bond Dickinson (UK) LLP —Bristol
- Hybrid work
Associate Planning Consultant
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Communication skills
- Time management
2d
Senior Technical Project Manager (QA / Software)
Ocean Blue Software —Bristol
- £55,000 - £65,000 a year
- Full-time
- Project management
- Scripting
- Organisational skills
- Flexitime
- Employee stock ownership plan
Quick apply
Network Manager - Highways
South Gloucestershire Council —Yate
- £55,534 - £60,390 a year
- Full-time
- Engineering
- School
5d
Residential Development Partner
Womble Bond Dickinson (UK) LLP —Bristol
- Hybrid work
- IT
- Leadership
Test Manager
Jacobs —Bristol
- Full-time
- Hybrid work
- Travel
- Agile
- In-person
Full Stack Developer
Aer Studios —Corsham
- Full-time
- Hybrid work
- Azure
- AWS
- JavaScript
- Annual leave
Quick apply
Technical Recruiter
NewPage Digital Healthcare Solutions —Bristol
- Hybrid work
- IT
- Communication skills
- Time management
12d
Performance Analyst
Government Digital Service —Bristol
- £44,620 - £47,891 a year
- Full-time
- Hybrid work
- Social media management
- Data analysis skills
- SQL
- Annual leave
- Employee assistance programme
10d
Technical Account Director
Hybrid News Limited —Bristol
- Full-time
- Hybrid work
- Bachelor's degree
- AI
Quick apply
Director, Product Development (EMEA)
ADP —Bristol
- Mentoring
- AI
- Leadership
1d
Utility Consultant
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- AutoCAD
- Computer literacy
- Microsoft Office
7d
Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation
Deloitte —Bristol
- Hybrid work
- Business development
- Analysis skills
- Organisational skills
Finance Administrator
IESIS Lettings and Management —Bristol
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Financial services
- Free parking
- Sick pay
Quick apply
7d

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Developer Support Manager

PlayStation Global -
Bristol

Quick apply

Job details

Qualifications

Jira
Ticket management
C++
Confluence
SDKs
Software development
Mac OS
Linux
AI
Communication skills

Full job description

Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn't just the Best Place to Play — it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

The role

At Sony Interactive Entertainment, we strive to deliver exceptional experiences to our PlayStation partners and developers building on PlayStation platforms.

We are seeking a passionate Developer Support Manager to lead a high-performing developer support team based both in Bristol, UK and San Mateo, CA, focused on delivering exceptional PlayStation partner support.

This role is centred on people leadership and operational excellence, rather than hands-on technical support. You will be responsible for ensuring PlayStation partner issues are handled efficiently, escalations are managed effectively, and ensuring partner feedback is translated into meaningful improvements across tools, SDKs, and processes.

The role requires working with teams in multiple time zones and may require some travel through the year.

What you'll be doing

Lead, support, and develop a distributed team of support engineers across multiple products and platforms, fostering a positive and collaborative work environment
Define team member development and career path opportunities and mentor them to achieve their goals
Monitor and review individual performance, deliver regular performance appraisals
Manage team capacity planning, hiring, onboarding and ensure effective succession planning for your team
Work together with other groups and teams across different time zones
Promote a strong developer support experience by focusing on effective and efficient support
Recognize challenges, help remove obstacles, and clarify tasks in situations that are not well defined
Support, attend and help facilitate PlayStation Partner field activities at conferences, studio visits or virtually
Report to the Developer Support Director, providing metrics and updates at regular intervals.

What we are looking for

Must have

3–5+ years of experience managing software development, QA or software support teams
Strong technical background with hands-on understanding of support fundamentals and reporting analytics
Track record of building and scaling high-performing technical teams
Experience with developer tools, such as C++ compilers, linkers, debuggers, performance analysis tools and memory profilers
Strong ability to influence and align stakeholders across teams
Excellent communication and presentation skills across both technical and non-technical audiences
Ability to operate effectively in fast-moving, ambiguous environments

Nice to have

Solid grasp of Confluence, JIRA (or similar bug tracking tools) and support ticket management frontends
Familiarity with AI tools and workflows
Experience programming with languages such as C++
Experience with Clang for LLVM and/or GNU GCC toolchains
Experience with Windows, Linux or MacOS
Knowledge and passion for the video games industry

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Quick apply

Refine Your Search

developer support manager jobs in bristol, eng

Developer Support Manager

Software Tester

IT Project Manager

BI Developer

CRO Manager

Senior User Researcher

Employment Partner

Associate Planning Consultant

Senior Technical Project Manager (QA / Software)

Network Manager - Highways

Residential Development Partner

Test Manager

Full Stack Developer

Technical Recruiter

Performance Analyst

Technical Account Director

Director, Product Development (EMEA)

Utility Consultant

Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation

Finance Administrator

I want to receive the latest job alerts for developer support manager in bristol, eng

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