Security Officer Compliance
Cabot Circus Shopping Centre - Bristol
Job Overview
Mitie has a fantastic opportunity for an experienced Security Officer to join our team at Cabot Circus Shopping Centre in Bristol. This is a key role within a busy retail environment, supporting both front-facing security operations and the safe management of Back of House (BOH) areas across the centre.
The Role
As a Security Officer Compliance, you will play a vital part in maintaining a safe, compliant, and well-managed shopping centre. Working as part of the on-site security team, you will support day-to-day operations, conduct compliance checks, engage with retailers, and proactively identify and reduce risks.
Pay rate - £13.82
- Conduct routine and ad-hoc BOH inspections across loading bays, service corridors, plant areas, refuse rooms, and shared BOH spaces
- Monitor compliance with:
- Fire safety requirements (escape routes, fire doors, storage)
- Health & Safety standards
- Waste management procedures
- Deliveries and loading bay protocols
- Identify hazards, unsafe practices, and non-compliance issues and take appropriate action
- Act as the BOH point of contact for retailers and their contractors
- Provide guidance and advice to retailers on BOH rules, safety expectations, and best practice
- Challenge non-compliance professionally and constructively
- Build positive working relationships to encourage voluntary compliance
- Record all inspections, issues, and actions taken using agreed reporting systems
- Escalate serious or repeat breaches to management
- Support enforcement actions where necessary in line with centre policies
- Operate as part of the security team, responding to incidents as required
- Maintain a visible BOH presence to deter theft, misuse of areas, and unauthorised access
- Support emergency responses including evacuations, fire alarms, and major incidents
- Monitor contractor access and compliance with site rules
- Ensure deliveries are conducted safely and within designated timeframes
- Challenge unauthorised access or unsafe working practices
To be successful in this role you will need:
- Valid SIA Door Supervisor Licence
- Strong knowledge of BOH operations in retail or commercial environments
- Confident communicator with the ability to challenge professionally
- Good understanding of Health & Safety and fire safety principles
- Ability to write clear reports and maintain accurate records
- First Aid at Work
- Fire Marshal / Fire Warden training
- IOSH or equivalent H&S qualification
- Experience in retail centre security or operations
Personal Attributes
- Calm, confident, and approachable
- Fair and consistent in enforcement
- Proactive and observant
- Comfortable working independently
- Strong problem-solving skills
