Helpdesk engineer Work, Jobs in Bristol, Eng (with Salaries)

IT Support Engineer
Giacom —Bristol
- £26,250 a year
- Customer service
- Windows
- Communication skills
- Annual leave
Quick apply
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Customer Systems Support
iFacility —Shepton Mallet
- £25,800 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
8d
Mobile Electrical Engineer
Emcor —Bristol
- £42,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Brunel: Service and Installation Administrator
Obsequio Group —Bristol
- From £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
Maintenance Engineer
Lancer Scott —Bristol
- £27,000 - £29,000 a year
- Full-time
- Maintenance
- University
- Organisational skills
AC Technical Support Advisor
Daikin Industries Ltd. —Bristol
- Full-time
- Schematics
- Communication skills
Quick apply
Electrical Technician
CBRE —Bristol
- Full-time
- Customer service
- HVAC
- Communication skills
Multi-Skilled Plumber and Fabric Engineer
Lancer Scott —Bristol
- £30,000 - £34,000 a year
- Full-time
- Carpentry
- Maintenance
- Plumbing
11h
Electrical Engineer Remedial Work
Lancer Scott —Bristol
- £37,000 - £40,000 a year
- Full-time
- Maintenance
Fire & Security Engineer - Bristol
City Facilities Management (UK) —Bristol
- Full-time

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Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
Working with customers to log and diagnose faults reported by customers about their on-site equipment and to ensure full functionality according to…
£24,785 a year
Quick apply

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helpdesk engineer jobs near bristol, eng

IT Support Engineer

Giacom -
Bristol

Quick apply

Job details

£26,250 a year

Benefits

Annual leave
Company pension

Qualifications

ITIL Certification
Customer service
Windows
IT support
Communication skills
CompTIA A+
Help desk

Full job description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We're currently recruiting for an IT Support Engineer to support our colleagues in our Bristol office.

This is a key role for the success of our business, primarily being the first line of IT Support. The main responsibility of the Support Engineer is to provide first-level technical support to end-users, ensuring timely resolution of IT issues and maintaining high customer satisfaction.

What you'll be doing

Act as the first point of contact for IT-related queries via phone, email, or ticketing system.
Diagnose and resolve basic hardware, software, and network issues.
Escalate complex problems to 2nd line and other support teams.
Maintain accurate records of issues and solutions in the ITSM tool.
Assist with user account management (password resets, access requests).
Follow IT policies and procedures for incident / request handling.

Skills, Qualifications, and Experience

Essential skills:

Strong communication and customer service skills.
Basic knowledge of Windows OS, Microsoft 365, Mobile phones and common business applications.
Familiarity with ITSM tools.
Ability to troubleshoot common hardware and connectivity issues.
Problem-solving mindset and willingness to learn.

Desirable skills:

Previous experience in a helpdesk or IT support role (preferred).
IT certifications (e.g., CompTIA A+, ITIL Foundation) are advantageous.

What's in it for you?

Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Quick apply

Refine Your Search

helpdesk engineer jobs in bristol, eng

IT Support Engineer

Service Desk Advisor (First Line Helpdesk)

Customer Systems Support

Mobile Electrical Engineer

Brunel: Service and Installation Administrator

Maintenance Engineer

AC Technical Support Advisor

Electrical Technician

Multi-Skilled Plumber and Fabric Engineer

Electrical Engineer Remedial Work

Fire & Security Engineer - Bristol

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