line technical support Work, Jobs in bristol, eng (with Salaries)

3rd Line ICT Support Technician
HFT —Bristol
- £38,168.91 a year
- Full-time
- Azure
- Analysis skills
- Communication skills
Quick apply
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
2nd Line Support Analyst
Sharp —Bristol
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Life insurance
IT Support Technician
Wishford Education —Tetbury
- £27,000 - £29,000 a year
- Weekend availability
- Customer service
- Travel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Laboratory Technician
Intertek —Bristol
- Engineering
- Organisational skills
- Communication skills
Quick apply
IT / DevOps Support Engineer
PlayStation Global —Bristol
- DevOps
- IT
- Linux
Quick apply
Service Desk Analyst
Leidos —Bristol
- £24,900 - £29,300 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
- Work from home
2d
Electronics Lab Technician
Graphcore —Bristol
- Laboratory experience
- Maintenance
- Assembly
EIT Operations - Senior Support Technician
Just Eat Takeaway.com —Bristol
- Full-time
- Windows
Operations & Supply Chain Lead
Matcha Vista —Bristol
- £15,000 - £17,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Work from home
Quick apply
11d
IT Apprentice
QA Apprenticeships —Bristol
- £18,000 - £23,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
- Sick pay
Line Leader (Food Production)
Bart Ingredients Co Ltd —Bristol
- £37,861 a year
- Full-time
- In-person
- Communication skills
- Mechanical knowledge
- Free parking
- Store discount
Quick apply
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
12d
Support Engineer - Bristol
XTX Markets —Bristol
- Weekend availability
- Microsoft Office
- Machine learning
- Scripting
Security Operations Analyst
Ayvens —Bristol
- £30,000 - £40,000 a year
- Full-time
- Windows
- Computer networking
- Free parking
- Annual leave
Product Functional Test Technology Engineer
Cummins Inc. —Cwmbran
- System design
- Laboratory experience
- Microsoft Office
- Relocation assistance
Multi Skilled Operator (Food Production)
Bart Ingredients Co Ltd —Bristol
- £35,669 a year
- Full-time
- In-person
- Communication skills
- Mechanical knowledge
- Free parking
- Store discount
Quick apply
Head of Digital, Data and Technology
BrisDoc Healthcare Services —Bristol
- Full-time
- IT
- Leadership
Service Technician
Marshall Motor Group —Bristol
- £34,665 a year
- Monday to Friday
- Annual leave
- Employee discount
Quick apply

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3rd Line ICT Support Technician

HFT -
Bristol

Quick apply

Job details

Full-time
£38,168.91 a year

Qualifications

Azure
Sonicwall
DHCP
Analysis skills
VoIP
DNS
Communication skills
PowerShell
Active Directory
VPN

Full job description

About Us

Our vision is to create a future where learning disabled people can live the best life possible. We achieve this by coming together to campaign for positive change, provide personalised support, and create solutions that empower independent living.

The Role

We’re looking for a skilled and proactive 3rd Line ICT Support Technician to join our ICT team. In this role, you’ll be responsible for maintaining a stable, secure, and highly available ICT infrastructure, while delivering technical project work and acting as an escalation point for complex issues.

You’ll work closely with internal teams and stakeholders to ensure our systems are resilient, secure, and fit for purposesupporting both day-to-day operations and strategic initiatives.

Key Responsibilities

Infrastructure & Security

Ensure the availability, performance, monitoring, and security of ICT infrastructure
Deploy, configure, and secure Microsoft Azure environments
Maintain up-to-date knowledge of technology and security best practices

Project Delivery

Deliver technical aspects of ICT projects
Support project stages within a PRINCE2 framework
Provide updates and progress reporting to stakeholders

3rd Line Support

Take ownership of escalated incidents and problems through to resolution
Conduct thorough investigations and implement effective fixes
Support the ICT Service Desk as a senior escalation point

Networking & Systems

Configure and deploy network hardware (routers, switches, wireless access points)
Support core services including Active Directory, DNS, DHCP, and VPNs
Assist with data handling and system optimisation

General Duties

Maintain high standards of customer service and communication
Ensure confidentiality of sensitive information
Undertake training, travel, and occasional out-of-hours work as required

What We’re Looking For

Essential Skills & Attributes

Strong problem-solving and analytical skills
Ability to prioritise and manage workloads effectively
Excellent communication and stakeholder engagement skills
Customer-focused and collaborative approach
Self-motivated with a commitment to continuous learning

Desirable Technical Knowledge

Windows 11 and Chromebook environments
Microsoft Active Directory, Group Policy & Entra ID
Microsoft Azure (VMs, networking, security, monitoring)
Microsoft Defender, Purview, and Microsoft 365 Admin Centre
Exchange Online and Microsoft 365
PowerShell scripting
VPN technologies (e.g. SonicWall)
Networking (DNS, DHCP, broadband technologies)
VOIP systems
Android device management
Printers, scanners, and MFDs

Desirable Experience

3+ years’ experience in an ICT environment
ITSM tools experience (e.g. Vivantio)
Working within PRINCE2 project environments
MDM and application support
Asset management systems (e.g. ManageEngine Endpoint Central)

Selection Process

We will be shortlisting applications on an ongoing basis. If shortlisted, you’ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then progress to a final competency-based interview, along with an opportunity to meet the team and learn more about Hft.

Apply now or get in touch to find out more we’d love to hear from you.

Quick apply

Refine Your Search

line technical support jobs in bristol, eng

3rd Line ICT Support Technician

Technical Support Engineer

2nd Line Support Analyst

IT Support Technician

2nd Line Technical Support

Laboratory Technician

IT / DevOps Support Engineer

Service Desk Analyst

Electronics Lab Technician

EIT Operations - Senior Support Technician

Operations & Supply Chain Lead

IT Apprentice

Line Leader (Food Production)

IT Support Technician

Support Engineer - Bristol

Security Operations Analyst

Product Functional Test Technology Engineer

Multi Skilled Operator (Food Production)

Head of Digital, Data and Technology

Service Technician

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