As an Admin Assistant, you are required to carry out clerical and other duties to support the Branch you work for as well as to support the company as a whole. Admin Assistants is someone who pays close attention to detail, is well-organised, and enjoy being part of a team.
Part of the role also includes data entry, which requires updating, maintaining, and retrieving information held on the company’s computer system. It also requires transferring information that is on paper to computer files (inputting).
As Admin Assistant you report directly to your Branch or Operations Manager.
Core Duties
Your duties may vary but typically you will:
- Prepare and sort documents/data sheets for the purpose of data entry.
- Establish entry priorities by maintaining understanding of what data needs to be entered first.
- Ensure the data recorded is entered onto the specific database completely and accurately.
- Verify completed work for accuracy and make any required changes immediately.
- Maintaining adequate records, keeping an up to date filing system.
- Operate a variety of standard office machines, including pc, a variety of computer software including Microsoft Office, phone, fax and photocopying machine.
- Communicate verbally and in writing with customers/suppliers and relevant staff as necessary.
- Maintains customer confidence and protects operations by keeping information confidential at all times.
- Contributes to team effort by accomplishing related results as needed.
- Sending standard emails and reports
- Answer resolve and direct customer and internal calls to relevant department.
- Assisting the team in sales calls and quotation follow ups.
- Establish and maintain effective working relationships with co-workers, supervisors and customers.
- Pursue personal development of skills and knowledge necessary for the effective performance of the role.
- Undertake any other duties commensurate with the role as and when required. This job description sets out a summary of the key features of the role. It is not intended to be exhaustive and will be reviewed periodically to ensure it remains appropriate for the role.
The above is not an exhaustive list and you will also be required to undertake any other duties commensurate with your role as and when required.
You will receive training on the company’s systems (including computer programs) and training in the company’s policies and procedures, which you are required to follow at all times.
Skills and Qualities
- Good telephone and computer skills.
- Ability to use common office computer programs.
- Basic knowledge of word processing, spreadsheets, and databases.
- Ability to analyse and record data efficiently and accurately.
- Understanding of data confidentiality issues.
- Ability to prioritize workload and manage multiple activities/deadlines.
- Ability to interpret instructions and then implement them.
- Ability to work in a busy office environment.
- Excellent interpersonal skills, and ability to communicate effectively both orally and in writing with colleagues and customers.
- Professional etiquette.
- Awareness of, and commitment to, equality in the workplace.
- Ability to work quickly and accurately, and pay attention to detail.
- Excellent customer service skills.
- An awareness of health and safety issues.
- An organized approach and excellent time management skills.
- Ability to work well as part of a team.
- A good level of English spelling and grammar.
- Good numeracy skills.
- Ability to use your own initiative.
Experience and Qualifications
No formal experience or qualifications are needed for this role although a good standard of general education is required and GCSEs or equivalent in English and Maths are desirable.
Experience in general office administration is also desirable but not essential as there will be an opportunity to ‘train on the job’ through an apprenticeship.
Benefits include:
- Birthday Leave
- Company events
- On-site parking
- Store discounts
Job Type: Full-time
Experience:
- Administrative Assistants & Receptionists: 3 years (preferred)
Work Location: In person
