Support representative Work, Jobs in Bristol, Eng (with Salaries)

Transfers Administrator
Hartley Pensions —Bristol
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- In-person
- Communication skills
Quick apply
12d
Caseworker
Reeds Solicitors LLP —Bristol
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- English
- Health & wellbeing programme
- Work from home
Quick apply
5d
Employee Relations Advisor
Diligenta —Bristol
- £39,964 a year
- Full-time
- Training & development
- Employee assistance programme
Quick apply
Senior Customer Service Representative - FM Helpdesk
Equans —Bristol
- Full-time
- Supervising experience
- IT
- Communication skills
- Annual leave
- Employee assistance programme
13d
Sales Representative - Bristol
Butternut Box —Bristol
- £50,000 - £75,000 a year
- Part-time
- In-person
- Annual leave
Quick apply
Sales Development Representative (Graduate/Entry-Level)
Contracts Advance —Bath
- £25,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- In-person
- Annual leave
- Work from home
Quick apply
7d
Dental Sales Representative
IQVIA —Bristol
- Full-time
- Business development
- Communication skills
- Employee discount
- Gym membership
Territory Representative
Howdens Joinery Co. —Bristol
- Full-time
- Business development
- Annual leave
- Employee discount
Stock Controller (Onsite Representative)
Incora —Bristol
- From £27,000 a year
- Full-time
- Customer service
- In-person
- Time management
Quick apply
People Assistant (T&D)
DAC Beachcroft —Bristol
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick apply
Housing Advisor
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Conflict management
- Communication skills
- Annual leave
- Flexitime
10d
Customer Service Representative
Fidelity International —Kingswood
- £27,000 a year
- Full-time
- Phone etiquette
- Communication skills
- Free parking
- Employee assistance programme
Dementia Adviser
Alzheimer's Society —Newport
- £25,391 - £26,421 a year
- Monday to Friday
- Travel
- Organisational skills
- IT
- Work from home
12d
Document Controller
Coinford Ltd —Bristol
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
Customer Service Representative Associate
Gallagher Benefit Services —Street
- £30,000 - £58,500 a year
- No experience needed
- Communication skills
Community Caretaker - 36
Clarion Housing Group —Bristol
- £27,407 - £30,131 a year
- Full-time
- Travel
Operations Supervisor – Bristol
Showsec —Bristol
- £31,895 - £36,105 a year
- Microsoft Powerpoint
- Microsoft Word
- Management
- Employee assistance programme
3d
Non Conformance Coordinator
Capgemini —Bristol
- Hybrid work
- In-person
- Leadership
- Communication skills
Inside Sales, Customer Service
Semtech —Bristol
- Full-time
- Hybrid work
- Salesforce
- English
- Bachelor's degree
Credit Control Team Leader - Hybrid Working
TrustFord —Bristol
- Full-time
- Hybrid work
- Spanish
- Hotel
- Annual leave
- Employee discount

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support representative jobs near bristol, eng

Transfers Administrator

Hartley Pensions -
Bristol

Quick apply

Job details

Full-time
£27,000 - £32,000 a year
12 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Pension
Stakeholder liaison
GCSE
Internal department liaison
Microsoft Office Suite
Numeracy
Communication skills

Full job description

TRANSFERS ADMINISTRATOR

Role: Transfers Administrator – Interim
Rate: Competitive (subject to experience & interview competencies)
Type: Contract (via umbrella payroll company – Inside IR35)
Location: Bristol, BS1
Hours: 35 hours a week (full-time), Monday to Friday

Hartley Pensions are looking for a driven professional with experience in financial services to working within our transfer out team during an important transitional phase for the business.

By working in Hartley's transfers out team, you will play a key role in the delivery of high-quality outcomes and ensuring an exceptional service is provided to our clients.

Who are Hartley Pensions?

Hartley Pensions are a SIPP and SSAS pensions operator based in central Bristol. Since July 2022, the company has been in a trading administration. Under the administration of UHY Hacker Young, Hartley Pensions continues to operate an essential service to clients whilst preparing to transfer members to new UK-based operators and wind down the business.

Role

As Hartley Pensions continues to transfer out our SIPP and SSAS members over to new operators, we are seeking a driven individual to support this vital function.

The work of Hartley’s transfers out department makes up a critical component of our continued administration. As a member of this team, your duties will cover (but are not limited to) the following:

With ideally an existing understanding of the SIPP transfers out process (through both bulk and individual transfer methods), you will assist the team in administering the end-to-end process of our clients’ transfer out requests. Including and not limited to initiating transfer out forms, specifying the type of transfer – whether in-specie or cash, to obtaining accurate valuations of the portfolio and working with elected operators to ensure the effective and secure transfer is executed.
As a member of this team, you will manage caseloads of our clients’ transfer out requests. You will ensure that the relevant paperwork has been completed and provided to the receiving scheme.
You will be a friendly, helpful and a transparent point of contact for clients, IFAs, receiving schemes and all relevant stake holders. You will be expected to go above and beyond in providing an outstanding service and ensuring a quick response time.
Perform due diligence in line with the relevant regulatory guidelines. Where necessary, report to senior management on compliance matters.
Work cross functionally with other areas of the business. For example, you will work closely with our SIPP and bereavement teams, where in cases of a client in drawdown, advising all relevant stake holders on the options available to them in how they transfer out.

About You

It is essential that you are a leader who can handle voluminous, complex and diverse workloads.

Prior experience in SIPP transfer outs is desired. Ideally, you have experience in handling bulk transfer requests as well as administering manual (paper) transfers. Although we welcome a variety of professional and academic backgrounds, this is not an entry-level position and whilst we provide training and upskilling to staff, you are fully expected to hit the ground running.
Have prior regulatory experience within financial services. You must also have experience in telephony based client handling experience.
You will be conscious of and have demonstrable experience with GDPR regulations and ensuring the application of security protocols, ensuring the privacy and appropriate handling of sensitive client data is always upheld.
Numerical proficiency must be an essential element to your skillset. This is necessary in obtaining and recording final SIPP valuations when ready to transfer as well as reconciling investment transactions. A minimum Grade C/4 or above in GCSE Mathematics (or an international equivalent) is required.
A competent standard of literacy is also critical. You will be dealing with complex legal documents, tax regulations and direct client communication. Therefore, your ability to read, interpret and write in a clear and professional manner is necessary for this position. A minimum Grade C/4 or above in both GCSE English Literature and English Language (or an international equivalent) is required.
You must have a decent level of communication skills. It is highly important that as a representative of the firm, you can effectively communicate technical pension information into lay terms to clients, members of your team and all relevant stakeholders. Your ability to communicate must crucially concern the ability to cater your tone to one of empathy and assurance.
It is desirable that you have prior experience with Delta Platinum Pro and SIPP Pro. Further, you must have a competent ability to use core Microsoft tools such as Word and Microsoft Excel.

What we offer

A highly competitive rate: We pay within the top 10% of employers in the industry.
Meaningful impact: A rare opportunity to play a leading part in assisting a business through a crucial transitional period.
Hybrid working: We allow hybrid options (up to 2 days from home a week) after successful completion of training period and where business needs permit.

Recruitment Process

Hartley Pensions follow a two-stage recruitment process.

A 30-minute screening call.
A 90-minute interview with competency-based questions.

At Hartley pensions diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We actively encourage individuals from all backgrounds, experiences, and perspectives to apply. Join us in creating a workplace where everyone feels valued, respected, and empowered to thrive.

Website

To find out more about Hartley Pensions, please visit:

https://www.uhy-uk.com/hartley-pensions-limited-administration

*** Please note, we have been in a trading administration since July 2022. This means that we cannot provide sponsorship to applicants at this time.

Pay: £27,000.00-£32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

support representative jobs in bristol, eng

Transfers Administrator

Caseworker

Employee Relations Advisor

Senior Customer Service Representative - FM Helpdesk

Sales Representative - Bristol

Sales Development Representative (Graduate/Entry-Level)

Dental Sales Representative

Territory Representative

Stock Controller (Onsite Representative)

People Assistant (T&D)

Housing Advisor

Customer Service Representative

Dementia Adviser

Document Controller

Customer Service Representative Associate

Community Caretaker - 36

Operations Supervisor – Bristol

Non Conformance Coordinator

Inside Sales, Customer Service

Credit Control Team Leader - Hybrid Working

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