Emergency call Work, Jobs in Bristol (with Salaries)

[6765] Control Room Operator
National Highways —Bristol
- Up to £37,762.50 a year
- Typing
- Communication skills
8d
Emergency Call Handler / Dispatcher
Avon and Somerset Constabulary —Portishead
- £27,204 - £29,859 a year
- Weekend availability
- Computer skills
- Communication skills
- Gym membership
12d
Customer Service Associate
Gallagher Benefit Services —Bristol
- Hospitality
- Customer service
- Microsoft Office
- Employee stock purchase plan
- Life insurance
14d
Contract Support
Lancer Scott —Bristol
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Emergency Response Volunteer (Avon)
British Red Cross Volunteer —Bristol
- 12 hour shift
- English
- Driving
Village Porter
St Monica Trust —Cote
- £13.64 an hour
- 8 hour shift
- Driving
- Computer skills
- Communication skills
6d
Integrated Care Clinician (Paramedic) – Cwmbran
Welsh Ambulance Service University NHS Trust —Cwmbran
- £40,559 - £48,841 a year
- Full-time
- English
Care Coordinator - Frome
Trinity Homecare —Frome
- Up to £27,000 a year
- Organisational skills
- IT
- Communication skills
6d
Integrated Care Clinician (Paramedic) - Cardiff
Welsh Ambulance Service University NHS Trust —Cardiff
- £40,559 - £48,841 a year
- Full-time
- English
Client Services Manager, Pension Administration
Gallagher Benefit Services —Bristol
- Microsoft Office
- Continuous improvement
- Communication skills
- Employee stock purchase plan
- Life insurance

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Emergency Call Handler / Dispatcher
Avon and Somerset Constabulary —Portishead
If the role requires you to drive you will also be required to upload details from your full driving licence including photos.
£27,204 - £29,859 a year
12d

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[6765] Control Room Operator

National Highways -
Bristol

Apply Now

Job details

Permanent
Up to £37,762.50 a year
8 days ago

Qualifications

GCSE
Typing
Communication skills

Full job description

Job reference: 000483

Salary: Competitive

Department: Traffic and Operational Delivery

Location: Bristol (Brunel House)

Employment type: Permanent

Hours Per Week: 37

Job start date: 14/09/2026

Closing date: 15/06/2026

Job Description

Your new role

As a Control Room Operator, you’ll be the first line of support when someone makes that crucial roadside call. Whether it's a breakdown, an accident, or an urgent road issue, you'll be the voice of reassurance, the problem-solver, and the one who mobilises the right teams to take action. From setting road signs and signals, to coordinating with emergency services and ensuring our road workers can safely carry out maintenance and upgrades - you’ll be at the heart of it all.

Every day in our Regional Operations Centre is different. It’s fast-paced, dynamic and incredibly rewarding. We take immense pride in our work, knowing that we’re connecting businesses, families, and communities across the country with passion and dedication.

We’re looking for people to join our diverse and energetic team to manage our road networks in the Bristol region, where you’ll be based at our Regional Operations Centre at Brunel House.

Our Control Room Operator's operate 24/7, 365 days of the year, so our operators work 6 days on, 3 days off. Consisting of: 3 earlies (6am – 2.26pm), 3 lates (2pm – 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm – 6.26am), 3 rest.

The starting salary for this role is up to £36,262.50 (made up of base salary plus 25% shift allowance) increasing to up to £37,762.50 (made up of base salary plus 25% shift allowance) after 9 months probation.

What you’ll be doing

Monitoring live traffic conditions, using a range of tools and technologies, such as CCTV cameras, traffic sensors, and real-time data feeds, to keep an eye on traffic flow, congestion, and incidents.
Incident management, when an incident occurs, such as an accident, breakdown, or severe weather event, ROC operators are among the first to respond. You’ll coordinate the immediate response, which might involve dispatching traffic officers, alerting emergency services, or setting up road closures and diversions.
Providing accurate and timely information to road users. This can include updating digital road signs (Variable Message Signs), coordinating with local media, and providing updates to traffic information services.
Working closely with various stakeholders, including the police, fire services, and local authorities, to manage incidents and ensure the safety of road users.
Playing a role in coordinating road maintenance activities and construction work, ensuring that such operations are carried out safely and with minimal disruption to traffic.

To be successful

We are looking for people who are great communicators and proficient problem-solvers. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Some skills and requirements we are looking for include;

Decision-making and problem-solving skills
Excellent communication skills and telephone manner
Ability to work calmly under pressure
Comfortable with technology and able to quickly learn new systems
A high level of typing proficiency

Other Requirements

GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, please do still apply, as we’re likely to accept applicants who have relevant work experience or similar level qualifications.
Prepared to work shifts as part of a 24/7 cover.

A bit about us

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

Please note, the advert may close ahead of the deadline if we receive a large number of applications.

Apply Now

Refine Your Search

emergency call jobs in bristol

[6765] Control Room Operator

Emergency Call Handler / Dispatcher

Customer Service Associate

Contract Support

Emergency Response Volunteer (Avon)

Village Porter

Integrated Care Clinician (Paramedic) – Cwmbran

Care Coordinator - Frome

Integrated Care Clinician (Paramedic) - Cardiff

Client Services Manager, Pension Administration

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