Technology consultant Work, Jobs in Bristol (with Salaries)

Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
- Hybrid work
- Microsoft Office
- SQL
Geospatial Consultant
Stantec —Bristol
- SQL
- Continuous improvement
- Communication skills
- Annual leave
Junior Technology Adoption Consultant, People Transformation, Defence & Security
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Business development
- Organisational skills
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Agile
- Annual leave
- Life insurance
Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- Military
- DevOps
- AWS
Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation
Deloitte —Bristol
- Hybrid work
- Business development
- Analysis skills
- Organisational skills
PMO, Reporting and Digital Systems Consultant
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Consultant, Supply Chain Transformation - Defence
Deloitte —Bristol
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Consultant - Manager, Front End Dev, Engineering, Defence & Security
Deloitte —Bristol
- Hybrid work
- JavaScript
- Communication skills
- HTML
Junior ICT Consultant
turn IT on —Bath
- £21,000 - £26,500 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
PMO Consultant
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Mentoring
- Communication skills
Consultant – Manager, Business Analyst (Agile Product Team), Defence & Security
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Agile
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- Azure
- Military
- Salesforce
Solution Consultant (Modern Workplace)
Pax8 Global —Bristol
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Project Controls Consultant
AECOM —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
2d
Junior Data Engineer
Leonardo UK Ltd —Bristol
- £37,318 - £50,000 a year
- Full-time
- Hybrid work
- DevOps
- SQL
- Machine learning
- Flexible schedule
- Referral programme
Associate Project Controls Consultant
AECOM —Bristol
- Full-time
- Hybrid work
- Management
- Project management
- Bachelor's degree
2d
Junior Project Controller | Structured Career Path & APM Qualification Support
MIGSO-PCUBED —Bristol
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
Quick apply
5d
Consultant - Manager, Fullstack, Engineering, Defence & Security
Deloitte —Bristol
- Hybrid work
- Java
- SQL
- JavaScript
Junior Communications & Engagement Consultant (Defence)
PA Consulting —Bristol
- Full-time
- Hybrid work
- Communication skills
- Annual leave

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technology consultant jobs near bristol

Front Line Support Consultant

Lumera
Bristol

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Job details

Qualifications

Microsoft Windows Server
Jira
Microsoft Office
SQL
Confluence
Active Directory

Full job description

About the role

To be part of the Front Line Support team, managing and resolving support tickets ensuring that our clients, who are using our Pensions software applications, receive first rate customer service and technical support. The primary role is to help resolve technical problems with our software applications, both internally and for our external clients, via email, phone and MS Teams.

What you'll be doing:

No two days will be the same, and each day will present new challenges to you. You will be thinking on the spot, dealing with both incidents and service requests, working collaboratively with other individuals and teams to get to the bottom of the problem. Initially you will be taught how to perform tasks such as password resets and setting up new users in a cloud environment. We will continually help you develop your skillset to progress to more complex Support tasks within the Lumera Operations organisation.

You will need to:

Record and track all incidents and service requests reported using our ticketing system
Triage, troubleshoot, prioritise and resolve (where possible) incidents and service requests, for example password resets, create new users, identifying and fixing (where possible) error messages within our applications, providing information and guidance on workarounds to resolve known issues.
Escalate any incidents and service requests to subject matter experts to assist
Chase tickets where required in a timely fashion, keeping all parties informed of progress
Assign internal issues to appropriate teams, track progress, and pursue / escalate as necessary, keeping all parties informed of progress
Understand our Service Level Agreements (SLA’s) so incidents and service requests are dealt with appropriately and in a timely fashion and do not breach
Provide support service in accordance with the Software Support Policy Document
Be able to identify urgent issues and escalate to the Service Delivery Managers and/or Client Relationship Managers (for example if a P1 or P2 incident)
Provide advice and guidance to our clients across our product suite, software solutions and calculations (full training will be provided)
Share knowledge and best practices
Maintain and create support desk documentation to be shared either internally or with clients
Become familiar with and support new technologies and software as and when they are introduced to the company
Carry out team supported service requests as agreed with your Manager
Work on a rota basis (covering the core support hours Monday to Friday 08:30-17:30)

To thrive in this role, you will need to:

Be able to work both independently and as part of a team
Be confident talking to external clients
Have knowledge of the following would be advantageous, although training would be provided:

1. SQL

2. Active directory Group policies

3. Microsoft Office including Office 365

4. Windows servers

5. Previous support desk experience

6. Ticketing systems experience – JIRA

7. Knowledge base experience – Confluence

Lumera Limited is part of the Lumera group which is dedicated to the digital transformation of the European Life and Pensions industry. As insurtech innovators, we provide technology solutions covering policy administration, data management and migration to a broad, blue-chip customer base. Combining our tech and industry expertise, Lumera also offers a comprehensive range of specialist services tailored to each local market.

Based in Stockholm, Lumera has significant presence with offices in the United Kingdom, the Netherlands, Norway, Sweden, India and Vietnam.

In accordance with Home Office guidance, candidates will be required to evidence their right to work in the UK before commencement of employment. Candidates are therefore encouraged to consider their own right to work options without Lumera sponsorship.

All positions within Lumera are subject to an employee vetting check. We are committed to fair recruitment and will consider the relevance of any information disclosed.

Apply Now

Refine Your Search

technology consultant jobs in bristol

Front Line Support Consultant

Geospatial Consultant

Junior Technology Adoption Consultant, People Transformation, Defence & Security

Digital Transformation Consultants

Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS

Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation

PMO, Reporting and Digital Systems Consultant

Consultant, Supply Chain Transformation - Defence

Consultant - Manager, Front End Dev, Engineering, Defence & Security

Junior ICT Consultant

PMO Consultant

Consultant – Manager, Business Analyst (Agile Product Team), Defence & Security

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Solution Consultant (Modern Workplace)

Project Controls Consultant

Junior Data Engineer

Associate Project Controls Consultant

Junior Project Controller | Structured Career Path & APM Qualification Support

Consultant - Manager, Fullstack, Engineering, Defence & Security

Junior Communications & Engagement Consultant (Defence)

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