Customer experience coordinator Work, Jobs in Britwell, Brk (with Salaries)

Field Coordinator
Kinara Group —Slough
- Up to £35,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
3d
Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Customer Care Coordinator
Peabody —London
- £39,866 a year
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
11d
Maintenance Contracts Support Coordinator (m/f/d)
KARL STORZ —Slough
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Sick pay
9d
Workplace Operations Coordinator - London
Brave —London
- £50,000 - £60,000 a year
- Customer service
- JavaScript
- Human resources
Travel Coordinator
Golfbreaks —Windsor
- From £27,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
International Future Leadership Programme
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Life insurance
- Referral programme
Quick apply
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Service Coordinator
AGSE Global Services UK Ltd —Slough
- Up to £35,000 a year
- Full-time
- Customer service
- Administrative experience
- Accounting
- Referral programme
Quick apply
Treatment Coordinator
Maidenhead - Portman Dental & Implant Clinic —Maidenhead
- From £13.92 an hour
- Full-time
- Sales
- Patient care
- Communication skills
- Employee assistance programme
Quick apply
Customer Experience Coordinator
Splend —London
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Digital Content Coordinator
London Square —Uxbridge
- Full-time
- Project management
- Organisational skills
- Communication skills
- Employee discount
- Gym membership
Quick apply
13d
Customer & Partner Experience Coordinator - EMEA
Workiva —London
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Workplace Experience Coordinator
CBRE —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Streetworks Coordinator
SSE —Slough
- £40,525 - £48,427 a year
- Customer service
- Organisational skills
- Communication skills
- Employee discount
9d
Reservations Coordinator
Holiday Inn Express London - Heathrow T5 —Slough
- Weekend availability
- Bar
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Amazon Coordinator - Global
Pixi Beauty —London
- From £38,000 a year
- Full-time
- Microsoft Excel
- Sales
- Marketing
Quick apply
13d
Events / Activity Coordinator
Castle View Retirement Living —Windsor
- £15 an hour
- Part-time
- Hospitality
- Organisational skills
- In-person
- Free parking
Quick apply
4d
Customer Communications Coordinator
Live Nation —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
9d
Services Coordinator
OCS Group —London
- £16.82 an hour
- Temporary
- Remote
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
2d

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customer experience coordinator jobs near britwell, brk

Field Coordinator

Kinara Group
Slough

Quick apply

Job details

Fixed term contract
Up to £35,000 a year
3 days ago

Benefits

Annual leave

Qualifications

Microsoft Powerpoint
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Bachelor's degree
Organisational skills
Business

Full job description

Do you want to join a global medical device manufacturer? Kinara Group is proud to be partnered with a leading global medical device manufacturer in their search for an organised, detail-driven Field Coordinator to support their Technical Account Managers (TAMs) and wider field team, helping deliver an outstanding service experience to healthcare professionals across their customer base.

This is a great opportunity for someone with strong administrative and coordination skills who enjoys working across reporting, customer service and operational planning in a fast-paced, customer-focused environment.

Role Overview

As Field Operations & Customer Support Coordinator, you will provide essential operational, administrative and coordination support to the client's Technical Account Managers and field organisation. You'll be the glue that keeps service delivery running smoothly - managing CRM data, coordinating equipment servicing, producing performance reports, and acting as a key point of contact for their healthcare professional customers.

You'll work closely with Territory Account Managers, Service Engineers, Regional Sales Managers, Operations, Finance and external service providers to ensure customer activities, reporting and business processes run efficiently and accurately.

Job Description

Support Technical Account Managers in maintaining and updating territory plans and CRM records on a quarterly basis
Review open customer cases and support prioritisation and follow-up actions
Produce monthly reports and provide reporting support to TAMs and Regional Sales Managers
Arrange compressor servicing and Air Quality testing for specialist equipment
Coordinate ultrasound servicing activities with approved service providers
Raise purchase orders for surrogate equipment, servicing and other operational requirements
Act as a point of contact for Healthcare Professionals (HCPs) regarding operational and service-related enquiries
Provide survey data and reporting to relevant stakeholders
Review customer feedback reports and generate Net Promoter Score (NPS) metrics
Prepare customer feedback summaries and presentations for staff meetings
Coordinate territory schedules and support diary management for TAMs
Assist with route planning and customer appointment scheduling
Create, monitor and report on Key Performance Indicators (KPIs)
Maintain accurate customer, activity and account records within CRM systems
Support the day-to-day operation of the field team through effective administration, coordination and communication

Company Information

Kinara Group is delighted to be partnering with our client, a global medical device manufacturer, on this exclusive search. Our client supplies specialist equipment and services to healthcare professionals worldwide, and is known for its strong focus on customer service, innovation and clinical excellence. They support their customers through a dedicated field organisation of Technical Account Managers and Service Engineers, backed by a robust operational and reporting infrastructure.

This role sits within a collaborative, high-performing team that values accuracy, professionalism and a genuine commitment to customer satisfaction.

Kinara Group will manage the recruitment process on behalf of our client, so all applications and enquiries will be handled by our team.

Person Specification

Education

Bachelor's degree in Business Administration or a related field preferred

Skills & Experience

Previous experience in a coordination, customer service, sales support or operational administration role
Strong organisational and planning skills, with the ability to manage multiple priorities
Experience producing management reports and analysing performance data
Excellent attention to detail and a commitment to data accuracy
Strong interpersonal and stakeholder management skills
Proficient in Microsoft Office, particularly Excel, Outlook and PowerPoint
Experience supporting field-based teams is advantageous

Key Competencies

Customer Focus
Plans and Aligns
Drives Results
Instils Trust
Communicates Effectively
Situational Adaptability
Business Insight
Action Oriented

Package

Competitive salary: up to £35,000
25 Days Annual leave + Bank holidays
Office-based/Standard 40 hour week

Pay: Up to £35,000.00 per year

Application question(s):

Do you have the full right to work without sponsorship?
Are you within 1 hour commute from Slough?

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in britwell, brk

Field Coordinator

Aftermarket Coordinator

Customer Care Coordinator

Maintenance Contracts Support Coordinator (m/f/d)

Workplace Operations Coordinator - London

Travel Coordinator

International Future Leadership Programme

Customer Care Coordinator

Service Coordinator

Treatment Coordinator

Customer Experience Coordinator

Digital Content Coordinator

Customer & Partner Experience Coordinator - EMEA

Workplace Experience Coordinator

Streetworks Coordinator

Reservations Coordinator

Amazon Coordinator - Global

Events / Activity Coordinator

Customer Communications Coordinator

Services Coordinator

I want to receive the latest job alerts for customer experience coordinator in britwell, brk

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