Delivery manager Work, Jobs in Britwell, Brk (with Salaries)

Regional Team Manager
Lanes Group —Slough
- Weekend availability
- Customer service
- Training & development
- Phone etiquette
Quick apply
2d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Service Delivery Manager
Softcat —Marlow
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Flexible schedule
14d
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Service Delivery Manager (Street Cleansing)
Krinkels UK —Bracknell
- £35,000 - £38,000 a year
- Full-time
- Customer service
- Writing skills
- Supervising experience
Quick apply
Lead Envoy
Cromwell —Slough
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Sick pay
Contract Delivery Manager
JLL —Maidenhead
- Continuous improvement
- Organisational skills
- Communication skills
Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Team management
- Travel
- Leadership
- Life insurance
- Referral programme
Quick apply
Outbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £35,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
10d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Account Manager
E-Mech Limited —Maidenhead
- £25,420.00 - £58,576.46 a year
- Full-time
- CRM software
- English
- Business development
- Free parking
- Employee discount
Quick apply
Data Delivery Lead
RWS Group —Maidenhead
- Leadership
- Communication skills
Key Accounts Sales Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Business development
- Travel
- Life insurance
- Referral programme
Quick apply
Anti Money Laundering Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Quick apply
Delivery Manager -UK - Permanent
Satalia —London
- Remote
- PMP
- Continuous improvement
- AI
- Flexible schedule
8d
Senior Delivery Manager
Stream —London
- £70,000 - £75,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Annual leave
Quick apply
6d
Intermediate Agile Delivery Manager
HippoDigital —London
- £38,500 - £47,000 a year
- Hybrid work
- In-person
- Employee discount
Contract Delivery Manager
JIK-Integral UK Limited —Maidenhead
- Full-time
- Continuous improvement
- Organisational skills
- SharePoint
Quick apply
Head of Customer Care
Clarion Housing Group —London
- £70,398 - £87,998 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Travel
8d

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delivery manager jobs near britwell, brk

Regional Team Manager

Lanes Group -
Slough

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Company pension
On-site parking

Qualifications

Stakeholder collaboration
Customer service
Stakeholder liaison
Microsoft Office Suite
Performance management
Management reporting
Professional development mentoring
Training & development
Phone etiquette
Networking
Leadership
Team motivation leadership

Full job description

Regional Team Manager

At Lanes Group, nothing is more important than the health, safety and wellbeing of our people, our customers and the communities we serve. As one of the UK's leading infrastructure delivery partners, we employ around 5,000 talented people across a nationwide network of depots and operational locations, delivering annual revenues in excess of £650 million

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators.

In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and keeping our promises at all times is our absolute mantra.

We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on-call rota. Full training / PPE / use of company equipment will be provided to ensure that all our staff have the right tools, competency, and confidence to undertake the work to Lanes’ high standard of operation regardless of background or previous experience.

Planning is seen, both internally and externally, as an integral part of the business, driving the smooth completion of work in the field and consistently providing excellent customer service, collaboration, accountability, leadership and a multiskilled workforce. As a regional team manager effective use of leadership skills is essential in ensuring the activities undertaken positively reflect on Lanes Group and our client, Thames Water. You will be leading a team of around 15 Regional Coordinators and Reactive Schedulers.

Position: Regional Team Manager

Location: Customer Solution Centre, Slough, Berkshire

Job Type: Permanent, full-time

Hours: Monday to Friday, 37.5 hours; working 1 in 4 weekends with the following Monday and Tuesday off in lieu

Salary: OTE £35,000 per annum

Benefits: 24 days holiday (plus bank holidays); health cash plan; onsite parking; onsite restaurant; auto enrolment pension scheme; friendly working environment.

Interviews will commence from Wednesday 12th March 2025.

STRICTLY NO AGENCIES PLEASE

About the Role:

Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.

Train and support the professional development across the team and encourage strong team ethos and morale with an open communication culture.
Build a high performing team through recruitment, development and engagement with the ultimate goal to develop a more capable team with lower employee turnover.
Managing the day-to-day performance of the regional team to ensure that work is optimally planned and scheduled in accordance with the prioritisation of work types and the current customer promise.
Support team members in resolving customer issues and minimising customer impact of operational challenges.
Collaborate with colleagues across the wider CSC team and other Waste Network Service’s Stakeholders (Field Teams, Operations Contact Centre, Thames Water Office Technical Specialists, Thames Water Regional Planning Managers etc.,).
Manage the performance of team members through huddles, 1-2-1s, provide feedback and coaching.
Produce individual development plans and actively promote team development through pathways.
Champion the use of available technology, provide system expertise and ensure compliance with the use of technology across planning and scheduling.
Gather, analyse and provision reports in alignment with policy and management requirements, ensuring mitigating actions required to close gaps to KPI’s are identified.
Drive the strategic direction of the team and support senior management with continuous improvement initiatives.
Provide support across the wider team when other regional team managers are out of the business.
Be aware of all Lanes Group policies and your responsibilities towards them
Undertake any other reasonable duties, activities or projects as requested by management

So if you enjoy working in a dynamic team, delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you.

What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.

FULL TRAINING GIVEN - Great Opportunity

About You:

The ideal candidate will be hard working and respectful and comply with health and safety standards. Effective organisation and the ability to multitask and prioritise your workload is important. Having strong interpersonal, relationship building, networking skills and communication is crucial to the role as is having professional phone etiquette to engage with all stakeholders. Being proficient in Microsoft Office Suite is imperative. Adaptability is key. Team management and leadership experience is beneficial to the role as is strategic thinking and analytics.

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.

Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.

Please note: We do reserve the right to close this advertisement early if we receive a sufficient number of suitable applications.

Quick apply

Refine Your Search

delivery manager jobs in britwell, brk

Regional Team Manager

Contact Centre Operations Manager

Service Delivery Manager

Inbound Service Delivery Lead

Service Delivery Manager (Street Cleansing)

Lead Envoy

Contract Delivery Manager

Key Account Manager

Outbound Service Delivery Lead

Customer Experience and Operations Manager

Assistant Customer Service Manager

Account Manager

Data Delivery Lead

Key Accounts Sales Manager

Anti Money Laundering Service Delivery Lead

Delivery Manager -UK - Permanent

Senior Delivery Manager

Intermediate Agile Delivery Manager

Contract Delivery Manager

Head of Customer Care

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