Head of digital Work, Jobs in Britwell, Brk (with Salaries)

Head of Strategic Relationships
ABM —Hounslow
- Full-time
- Master's degree
- Bachelor's degree
- Business
HR Officer
Nouvita —Hatfield
- Up to £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Organisational skills
Head of Technology, Data and Transformation
RHP —Teddington
- £104,344 a year
- Full-time
- Annual leave
11d
Global Head of Customer Support
TeamViewer Germany GmbH —London
- Hybrid work
- Travel
- Leadership
- Employee discount
Quick apply
Head of Learning & Development
Trainline —London
- £100,000 - £110,000 a year
- Full-time
- Hybrid work
- Leadership
21h
Head of Digital
Restaurant Associates —London
- £60,000 a year
- Leadership
- Marketing
- Employee discount
Head of Delivery
Fat Beehive —London
- £65,000 a year
- Full-time
- Hybrid work
- Presentation skills
- APIs
- Agile
- Annual leave
Quick apply
6d
Head of Admissions
Buckinghamshire New University —High Wycombe
- £58,225 - £67,468 a year
- Hybrid work
- University
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
3d
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
13d
Head of Performance Improvement
North London NHS Foundation Trust —London
- £88,250 - £100,355 a year
- Full-time
- Annual leave
6d
Head of Digital and Delivery Marketing
Franco Manca —London
- Full-time
- Hybrid work
- Work from home
- Employee discount
Quick apply
Head of Delivery
Zaizi —Hammersmith
- £85,000 - £115,000 a year
- Hybrid work
- Military
- AWS
- Annual leave
- Work from home
Quick apply
Head of Communications & Media
Nacro —London
- £56,898 a year
- Call to connect
- Hybrid work
- AI
- Leadership
- Communication skills
14d
Head of Reward
QA Limited —London
- Analysis skills
- AI
- Annual leave
- Employee assistance programme
AI Solutions and Implementation Lead
Journey Digital —London
- From £50,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Analysis skills
- Project management
- Flexitime
- Work from home
Quick apply
14d
Senior CRM and Engagement Manager
Golfbreaks —Windsor
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
4d
Head of Brand
Campions —London
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Team management
- Employee assistance programme
Quick apply
Head of F&B Strategy
TravelodgeHotels —Thame
- Up to £120,000 a year
- Hybrid work
- Bar
- Employee discount
Quick apply
Head of Creative
Schuh —London
- Full-time
- Employee assistance programme
- Employee discount
IT Director
Linear Executive Search —West End
- £115,000 - £135,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Software development
- Work from home
- Employee stock ownership plan
Quick apply

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Head of Strategic Relationships

ABM -
Hounslow

Apply Now

Job details

Full-time

Qualifications

Contract management
Master's degree
Bachelor's degree
Business
Communication skills
Negotiation

Full job description

Description

LOCATION: Heathrow Airport

REPORTING TO: Account Director

WORKING HOURS: Full Time

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

ROLE OVERVIEW AND PURPOSE

The Head of Strategic Relationships is responsible for leading the development, management, and optimisation of high-value strategic partnerships across the aviation ecosystem at Heathrow Airport.

This role is pivotal in shaping and maintaining long-term, trust-based relationships with airlines, airport operators, regulators, industry bodies, and technology partners. It plays a critical role in driving collaboration, enhancing operational performance, improving customer experience, and supporting sustainable revenue growth.

Working closely with operational, commercial, and corporate teams, the role ensures alignment of stakeholder engagement with ABM’s strategic objectives and positions ABM as a trusted, value-adding partner within the aviation sector.

KEY RESPONSIBILITIES

Airline and Operational Liaison

Act as the lead liaison with airline partners (AOC), ensuring a positive and collaborative relationship across the Airport.
Maintain ABM’s trusted relationship as the main escalation point to and from airline stakeholders.
Represent ABM in key stakeholder meetings to maintain high levels of engagement and collaboration.
Work closely with Airline colleagues to ensure a positive service is delivered to passengers.

Strategic Partnership Development

Identify, negotiate, and manage strategic partnerships with airlines, airports, OEMs, technology providers, and service vendors.
Develop joint initiatives that align with ABM’s long-term goals and industry trends.

Stakeholder Engagement

Build and maintain strong relationships with regulators, government agencies, and industry associations.
Represent ABM at industry forums, conferences, and regulatory meetings.
Promote ABM’s reputation and influence within the wider aviation community.

Commercial Strategy & Growth

Drive partnership-led revenue streams and co-marketing opportunities.
Monitor industry trends and competitor activities to inform partnership strategies.
Collaborate with business development teams to unlock new commercial opportunities.
Represent ABM and act as the senior point of contact for escalations, commercial negotiations, and regulatory discussions.
Monitor market trends, regulatory developments, and competitor activities to inform business strategy.

Governance & Compliance

Ensure all agreements comply with aviation regulations and ABM’s corporate governance standards.
Conduct risk assessments and manage due diligence processes for all alliances.
Maintain transparent partnership governance and performance reporting.

Cross-Functional Collaboration

Work with operations, marketing, legal, and finance teams to deliver successful partnership initiatives.
Support digital transformation by developing technology-focused collaborations.
Act as a cross-functional bridge ensuring strategic initiatives align with ABM’s operational framework.
Champion cross-departmental collaboration to ensure consistency in service quality and stakeholder communication.
Contribute to operational planning and stakeholder management at an executive level.
Provide operational support to the Operations/Account Director and deputise when required.

People Leadership and Organisational Influence

Deputise for the Account Director as required, providing leadership and ensuring high performance through clear direction, empowerment, and support.
Inspire, engage, and “win hearts and minds” to build a culture of excellence, accountability, and innovation.
Act as a visible and values-driven leader, modelling ABM’s principles of respect, trust, and integrity in all stakeholder interactions.

REQUIRED SKILLS AND EXPERIENCE

Exceptional relationship-building and influencing skills.
Strategic thinker with strong commercial and analytical acumen.
Excellent negotiation and contract management expertise.
Strong stakeholder management and communication skills across multiple levels.
Solid understanding of innovation and sustainability trends in aviation.

QUALIFICATIONS

Bachelor’s degree in business, Aviation Management, or a related field (Master’s preferred).
Minimum 10 years’ experience in the aviation sector, with at least 5 years in senior partnership, stakeholder management, or commercial roles.
Proven record in negotiating and managing high-value partnerships.
In-depth knowledge of aviation regulations, industry standards, and emerging technologies.
Experience representing organisations within complex stakeholder and regulatory environments.

PERFORMANCE INDICATORS

Growth in partnership-driven revenue.
Stakeholder satisfaction and engagement scores.
Delivery of joint business initiatives and collaboration projects.
Compliance with regulatory and governance standards.

Apply Now

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head of digital jobs in britwell, brk

Head of Strategic Relationships

HR Officer

Head of Technology, Data and Transformation

Global Head of Customer Support

Head of Learning & Development

Head of Digital

Head of Delivery

Head of Admissions

IT Service Desk Manager

Head of Performance Improvement

Head of Digital and Delivery Marketing

Head of Delivery

Head of Communications & Media

Head of Reward

AI Solutions and Implementation Lead

Senior CRM and Engagement Manager

Head of Brand

Head of F&B Strategy

Head of Creative

IT Director

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