Front desk manager Work, Jobs in Brixton, Gtl (with Salaries)

Reception Manager
Dysart Surgery —Bromley
- From £28,000 a year
- Part-time
- GP surgery experience
- Administrative experience
- Supervising experience
- Annual leave
- Flexible schedule
Quick apply
3h
Guest Service Manager
Holiday Inn Express Limehouse —London
- Full-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Office Manager/Administrator
Grafton Brickwork Services —Chingford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
Quick apply
4d
Reception Manager/Concierge Monday - Friday
CH&CO —London
- £40,170 a year
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Front Desk Manager / Duty Manager
Marriott International, Inc —London
- Full-time
- Hotel
- Employee discount
Concierge Manager
Soho House & Co. —London
- Weekend availability
- Hospitality
- Salesforce
- Leadership
- Employee discount
Quick apply
4h
Reception Manager
Crowne Plaza Docklands —London
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Dental Receptionist & Patient Experience Lead
Hampstead Dental Studio —London
- £32,000 - £40,000 a year
- Full-time
- English
- In-person
- Nursing
Quick apply
14d
Guest Service Manager
Holiday Inn Express Royal Docks —London
- Maintenance
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Night Guest Services Manager
Holiday Inn Express Limehouse —London
- Full-time
- Hospitality
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
12d
Front Office Manager
Cambridge House —London
- Weekend availability
- Hotel
- Leadership
- Communication skills
Quick apply
Concierge Team Lead VA2726
Anabas —London
- £18.75 an hour
- Microsoft Office
- First Aid Certification
- Communication skills
Director of Front of House
Rosewood London —London
- Full-time
- Hotel
- Annual leave
Quick apply
Front Office Manager
Thistle —London
- Full-time
- Hotel
- Analysis skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
13d
Reception Manager
The Guardsman Hotel —London
- £36,400 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
2d
Head Receptionist
CH&CO —London
- £17.08 an hour
- Overtime
- Employee discount
Head Receptionist
Aqua Restaurant Group —London
- £12.71 - £15.86 an hour
- Full-time
- Restaurant experience
- Employee discount
Quick apply
7d
Head Concierge - 6 months FTC
The Royal Horseguards —London
- £40,000 a year
- Hospitality
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Front Office Manager
Marriott International, Inc —London
- Full-time
- Hospitality
- No experience needed
- Hotel
Lifestyle & Travel Manager (Concierge Services)
ANAKINA LTD —London
- £35,000 - £45,000 a year
- Full-time
- Remote
- Hospitality
- English
- Administrative experience
- Work from home
Quick apply
14d

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Reception Manager

Dysart Surgery
Bromley

Quick apply

Job details

Part-time
From £28,000 a year
3 hours ago

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

GP surgery experience
Administrative experience
Supervising experience
Front desk
Leadership
Communication skills

Full job description

Company Overview

Dysart Surgery, located in Bromley, is dedicated to providing friendly, high-quality, personalized healthcare services. Our committed team of clinical and administrative staff strives to deliver outstanding patient care in a welcoming environment.

We are looking for the right candidate to join our team. We are offering flexible hours across the week.

Role Summary

The Front‑of‑House Manager is responsible for the smooth, efficient, and patient‑centred running of the reception and appointments functions within the practice. This role oversees the reception team, ensures high‑quality patient access, manages appointment capacity and workflow, and supports the delivery of safe, responsive primary care services. The postholder will lead on appointments management, access improvement, reception operations, and day‑to‑day problem‑solving at the front desk. Key Responsibilities1. Team Leadership & Staff Management

Reception team supervision — Lead, support, and develop the reception/front‑of‑house team.
Conduct regular 1:1s, appraisals, and training needs assessments.
Manage rotas, annual leave, sickness, and ensure adequate staffing levels.
Promote a positive, professional, and patient‑focused culture.

2. Appointments & Access Management

Appointment system oversight — Ensure appointment books are well‑structured, safe, and aligned with clinical capacity.
Monitor demand, capacity, and utilisation; escalate issues to the Practice Manager/Partners.
Implement and review access policies, including same‑day, urgent, and routine appointment pathways.
Work with clinicians to optimise appointment templates and reduce bottlenecks.
Ensure compliance with national access standards and reporting requirements.

3. Front‑of‑House Operations

Oversee daily reception operations to ensure a smooth, welcoming, and efficient service.
Ensure reception processes are consistent, safe, and patient‑centred.
Handle complex patient queries, complaints, and access issues.
Maintain high standards of confidentiality and data protection.

4. Process Improvement & Quality

Access improvement projects — Identify inefficiencies and lead improvements in reception workflow and appointment management.
Monitor KPIs such as call answering times, appointment availability, and patient feedback.
Support implementation of digital tools (online booking, triage systems, messaging platforms).
Ensure reception and access processes meet CQC standards.

5. Communication & Liaison

Act as the key link between reception staff, clinicians, and management.
Communicate changes to appointment systems, policies, and workflows clearly and promptly.
Support patient communication, including notices, website updates, and access information.

6. Administrative & Compliance Duties

Maintain accurate records, SOPs, and training documentation.
Ensure compliance with GDPR, safeguarding, and health & safety requirements.
Support incident reporting and learning processes.

Person Specification

Essential

Experience supervising or managing a reception or administrative team.
Strong organisational and problem‑solving skills.
Excellent communication and interpersonal skills.
Ability to work under pressure and manage competing priorities.
Confident with IT systems and appointment software.

Desirable

Experience in a GP practice or healthcare environment.
Knowledge of EMIS.

Pay: From £28,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

front desk manager jobs in brixton, gtl

Reception Manager

Guest Service Manager

Office Manager/Administrator

Reception Manager/Concierge Monday - Friday

Front Desk Manager / Duty Manager

Concierge Manager

Reception Manager

Dental Receptionist & Patient Experience Lead

Guest Service Manager

Night Guest Services Manager

Front Office Manager

Concierge Team Lead VA2726

Director of Front of House

Front Office Manager

Reception Manager

Head Receptionist

Head Receptionist

Head Concierge - 6 months FTC

Front Office Manager

Lifestyle & Travel Manager (Concierge Services)

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