Client services manager Work, Jobs in Broadstairs, Ken (with Salaries)

Client Services Manager
Transpharmation Inc —Sandwich
- Full-time
- CRM software
- Sales
- Project management
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4d
Maintenance & Small Works Administrator (FTC Maternity Cover)
C Watkins Plumbing Ltd —Ramsgate
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Maintenance
- Free parking
- Health & wellbeing programme
Quick apply
9d
Account Manager
Signmark —Canterbury
- £45,000 a year
- Full-time
- Sales
- English
- In-person
- Profit sharing
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1d
Agency Relations Manager (Remote)
Demand.com —Margate
- CRM software
- Hospitality
- Business development
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Territory Manager - Kent & Sussex
Applied Medical Europe B.V. —Canterbury
- Full-time
- Hybrid work
- Sales
- Negotiation
- Annual leave
9d
Sales Manager
ABode Canterbury - Meetings and Events —Canterbury
- £30,000 - £36,050 a year
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
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3d
Senior Account Manager - South East
Yell Ltd —Folkestone
- £40,000 - £45,000 a year
- Full-time
- Remote
- Employee assistance programme
- Life insurance
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BMS Project Sales Manager - Southeast & Kent Areas
Learnd —Canterbury
- Full-time
- Sick pay
Personal Assistant & Team Coordinator
Burgess Hodgson —Canterbury
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Receptionist
Avery Healthcare —Herne Bay
- £12.75 an hour
- Communication skills
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1d

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Client Services Manager

Transpharmation Inc -
Sandwich

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Job details

Full-time
4 days ago

Qualifications

CRM software
Sales
Project management
Sales pipeline
Certified Scrum Master
Communication skills

Full job description

Transpharmation is a dynamic preclinical contract research organization that specializes in high-quality, translational drug discovery services. The company provides a friendly and team-oriented work atmosphere as well as competitive wages and benefits.

JOB SUMMERY

The Client Services Manager (CSM) provides a critical commercial–operational interface within Transpharmation. The role acts as the primary liaison between Business Development, Science, and Operations, ensuring client opportunities are translated into accurate, timely, and commercially robust proposals. Additionally, the CSM ensures a seamless handoff of awarded studies into Operations by delivering client specific and execution requirements and supports, as needed, the client journey through their study lifecycle.

KEY RESPONSIBILITIES:

Act as the primary liaison between Business Development, scientific leadership, and operations teams.
Coordinate internal scientific, operational, and financial inputs to support client enquiries and RFPs.
Collate study costings and pricing inputs to build accurate budgets and quotations.
Draft, issue, and maintain client quotations in line with approved pricing frameworks.
Support opportunity tracking from enquiry through award and operational handover.
Maintain and update management information tools including CRM systems and pipeline trackers.
Produce regular pipeline, quote, and workload reports for senior management.
Support change control, re-quoting, and scope clarification activities as required.
Contribute to continuous improvement of commercial and client-facing processes.

JOB REQUIREMENTS:

Essential:

Experience in client services, commercial operations, or project coordination within life sciences, biotech, pharma, or CRO environments.
Strong ability to coordinate across multidisciplinary teams.
Experience preparing or coordinating pricing, quotations, or proposals.
High numerical accuracy and attention to detail.
Excellent organisational, project management, and communication skills.
Confidence working with spreadsheets, dashboards, and management information systems.

Desirable:

Experience in a preclinical or clinical CRO environment.
Familiarity with CRM systems and sales pipeline management.
Understanding of preclinical study design, costing drivers, or operational workflows.
Experience working in an international, multi-site organisation.

REGIONAL CONSIDERATIONS:

Experience working with biotech and pharma clients and familiarity with GBP/EUR / USD pricing is desirable.

Disclaimer

As part of our recruitment process, we may use digital or artificial intelligence–enabled tools to assist with tasks such as résumé screening, skills matching, or scheduling. These tools do not make final hiring decisions. All employment decisions are made by people.

We are committed to fair, inclusive, and bias‑aware hiring practices and comply with Ontario legislation. If you require accommodation at any stage of the recruitment process, please let us know.

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Refine Your Search

client services manager jobs in broadstairs, ken

Client Services Manager

Maintenance & Small Works Administrator (FTC Maternity Cover)

Account Manager

Agency Relations Manager (Remote)

Territory Manager - Kent & Sussex

Sales Manager

Senior Account Manager - South East

BMS Project Sales Manager - Southeast & Kent Areas

Personal Assistant & Team Coordinator

Receptionist

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