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Logistics Coordinator
Virginia Hayward Ltd —Henstridge
- £26,500 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
3d

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Logistics Coordinator

Virginia Hayward Ltd
Henstridge

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Job details

Permanent | Full-time
£26,500 a year
3 days ago

Qualifications

Import/export documentation
Customer service call handling
Inbound customer enquiry call handling
Administrative support experience
Warehouse management system
ERP software
Complaint handling
Transportation management systems
Shipping & receiving
Continuous improvement
Customer relationship management
Relationship management
Supply chain warehousing
Customer interaction
Materials handling
Transport scheduling
Communication skills
Supply chain customer service
Office experience

Full job description

Overview

We are seeking a dynamic and highly organised Logistics Coordinator to join our team and drive excellence in supply chain operations. In this role, you will be the central hub ensuring seamless coordination of transportation, warehousing, and materials handling activities. Your energetic approach will help optimise processes, improve efficiency, and support our commitment to delivering outstanding service. This position offers an exciting opportunity to contribute to a fast-paced environment where proactive problem-solving and attention to detail are essential for success.

Responsibilities

· Monitor IWMS & Mandata and keep them accurate.
· Report and resolve nonconformities within a timely manner.
· Book in deliveries, deal with damages, process customer orders, book in collections for hauliers.
· Ensure all international export jobs run smoothly by exchanging paperwork with customers quickly and printing the appropriate labels.
· Maintain client KPIs, deal with complaints and effectively complete traceability exercises.
· Answer client queries efficiently and effectively via email or phone calls.
· Manage all customer invoicing and keep it up to date, ensuring accuracy at all times.
· Manage relationship with our customers.
· Process customer queries within a timely manner.
· Carry out regular warehouse walk-arounds to review stock holdings and observe for any operational/system issues
· Plan daily workload effectively for the warehouse and be mindful of their workload.
· Demonstrate excellent and professional communication skills.
· Share inbound GRN files and delivery notes with customers within their / our KPIs.
· Negotiate with suppliers to achieve the best outcome for the business.
· Identify improvement points within the warehouse and help to innovate solutions.
· Have a strong background of using systems and help to suggest improvements / solutions..

Experience

Proven experience in a face paced office environment.
Hands-on experience with transportation management systems (TMS), warehouse management systems (WMS), and ERP platforms such as Indigo or similar systems.
Familiarity with shipping & receiving procedures is preferrable but not essential
Demonstrated ability to manage multiple priorities efficiently while maintaining attention to detail in a fast-paced setting.
A strong background of office work within a face paced and busy office, essential basic office skills are required and a high level of customer service skills.

Join us as a Logistics Coordinator and become a vital part of our mission to deliver excellence across our supply chain! Your energy, expertise, and proactive mindset will help us achieve operational success while supporting continuous improvement initiatives that keep us ahead in the industry.

No agencies please

Pay: £26,500.00 per year

Experience:

Office Administration: 1 year (required)

Work Location: In person

Quick apply

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