Operational support grade Work, Jobs in Broadway, Wor (with Salaries)

IT Support Apprentice
QA Apprenticeships —Stratford-upon-Avon
- £18,000 a year
- Full-time
- Customer service
- IT
- Phone etiquette
4d
Crime Intelligence Analyst
West Mercia Police —Hindlip
- £40,383 - £42,612 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Emergency Preparedness, Resilience and Response (EPRR) Officer, Band 6
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £39,959 - £48,117 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
10d
Data Scientist
HM Revenue and Customs —Westfield
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- Computer Science
- English
- Master's degree
- Work from home
12d
Operations Professional Development Program (PDP) - STEM Graduate Scheme - Summer 2026 start
Abbott Laboratories —Witney
- Full-time
- Engineering
- Master's degree
- Analysis skills
6d
Operations Supervisor – Street Cleansing
PublicaGroupUBICO —Gloucester
- £34,434 - £35,412 a year
- Management
- English
- Annual leave
- Employee discount
3d
Account Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Microsoft Office
- Administrative experience
Junior Developer
Warwickshire Police —Leek Wootton
- £33,603 - £39,276 a year
- Full-time
- Azure
- Software development
- Agile
12d
Head of People Partnering & Operations
University of Gloucestershire —Pittville
- £58,226 - £67,469 a year
- Continuous improvement
- Human resources
- Leadership
7h
Crown Court Clerk
HM Courts and Tribunals Service —Worcester
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Organisational skills
- Communication skills
- Paid training
- Annual leave
Troop Cafeteria Operations Assistant
U.S. Air Forces, Europe —Fairford
- £17.80 an hour
- Full-time
- Customer service
- Travel
- Food service
Crown Court Clerk
HM Courts & Tribunal Service —Warwick
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
OC Cyber Researcher
BAE Systems —Gloucester
- Hybrid work
- C++
- Contracts
- Linux
Operational Software Engineer
CoreTech Security Services —Cheltenham
- Full-time
- C++
- JavaScript
- Linux
Senior Programme Manager
Ultra Electronics —Cheltenham
- Full-time
- Bachelor's degree
- Leadership
Lifeguard
Places for People —Tewkesbury
- £13.45 an hour
- Employee discount
4d
2nd Line Engineer (DV Cleared)
Forfusion —Cheltenham
- £35,000 - £55,500 a year
- Communication skills
- Gym membership
- Life insurance
Continuous Improvement Manager
DHL —Gloucester
- £37,000 a year
- Microsoft Excel
- Continuous improvement
- Agile
5d
Field Services Engineer
CoreTech Security Services —Cheltenham
- Full-time
- Software troubleshooting
- Software development
- SDLC
.NET Developer
Kip McGrath Education UK —Gloucester
- Up to £50,000 a year
- Hybrid work
- JavaScript
- APIs
- Agile
- Work from home
- Employee assistance programme

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IT Support Apprentice

QA Apprenticeships -
Stratford-upon-Avon

Apply Now

Job details

Full-time
£18,000 a year
4 days ago

Qualifications

Customer service
GCSE
Telecommunication
IT
Phone etiquette
Communication skills

Full job description

About BDR Voice and Data:

BDR Voice and Data is a growing communications and IT services provider, delivering reliable voice, data, and IT solutions to business customers. We pride ourselves on excellent customer service, technical expertise, and developing talent from the ground up.

About the role:

We are looking for a motivated and enthusiastic ICT Level 3 Apprentice to join our First Line Incident Management Team. This is an excellent opportunity for someone starting their career in IT and telecommunications, gaining hands on experience while working towards a recognised qualification. You’ll be the first point of contact for customers, learning how to diagnose, resolve, and escalate technical issues while delivering a professional and friendly service.

Responsibilities:

Acting as first-line support for incoming incidents via phone, email, and ticketing systems
Logging, categorising, and prioritising incidents accurately
Providing basic technical support for: IT systems and hardware, network and connectivity issues, and voice and telephony services
Troubleshooting issues using knowledge bases, and guidance from senior engineers
Escalating unresolved incidents to second-line or third-line teams when required
Communicating clearly with customers, keeping them informed of progress
Maintaining accurate documentation and ticket notes
Supporting general IT and operational tasks as required

Desirable skills:

A genuine interest in IT, networking, and telecommunications
Strong communication skills and a polite, professional phone manner
Willingness to learn and take feedback on board
Good problem-solving skills and attention to detail
Basic IT knowledge (e.g. Windows, hardware, networking fundamentals)
No previous IT experience required — full training provided

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 37.5 hours per week, 9am - 5:30pm Monday to Thursday, 9am - 5pm on Fridays

Benefits:

Trips abroad
Staff nights out
Breakfast

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

operational support grade jobs in broadway, wor

IT Support Apprentice

Crime Intelligence Analyst

Emergency Preparedness, Resilience and Response (EPRR) Officer, Band 6

Data Scientist

Operations Professional Development Program (PDP) - STEM Graduate Scheme - Summer 2026 start

Operations Supervisor – Street Cleansing

Account Coordinator

Junior Developer

Head of People Partnering & Operations

Crown Court Clerk

Troop Cafeteria Operations Assistant

Crown Court Clerk

OC Cyber Researcher

Operational Software Engineer

Senior Programme Manager

Lifeguard

2nd Line Engineer (DV Cleared)

Continuous Improvement Manager

Field Services Engineer

.NET Developer

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