Customer insights analyst Work, Jobs in Brockenhurst, Ham (with Salaries)

Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Business Analyst
Roke Manor Research Limited —Romsey
- Agile
Business Finance Analyst
Cloetta UK —Fareham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- SQL
- Analysis skills
- Python
- Annual leave
- Employee assistance programme
1d
Analyst Retail Media
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- SQL
- Python
- Marketing
- Annual leave
- Employee assistance programme
Flight Data Analyst
Acron Aviation —Whiteley
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
Quick apply
6d
Senior Project Manager
Roke Manor Research Limited —Romsey
- Leadership
Reward Analyst
Quilter —Southampton
- Full-time
- Microsoft Excel
- Microsoft Office
- Financial services
Supply Chain Analyst
Williams Trade Supplies —Fareham
- £40,000 - £46,000 a year
- Full-time
- Microsoft Excel
- Sales
- Communication skills
- Annual leave
- Work from home
AI Security Researcher
Roke Manor Research Limited —Romsey
- Machine learning
- Software development
- AI
6d
Finance Analyst (12 Month FTC)
Quilter —Southampton
- Full-time
5d
Digital Business Analyst Apprentice
APPRENTIFY GROUP —Bournemouth
- £24,000 a year
- Full-time
- Microsoft Office
- Maths
- Mentoring
4d
Business Analyst
Roke —Romsey
- Full-time
- Agile
AI/ML Engineer
Roke Manor Research Limited —Romsey
- Hybrid work
- Machine learning
- Agile
- AI
Supply Chain Analyst (12 month FTC)
B&Q —Eastleigh
- £33,000 - £40,000 a year
- Part-time
- Hybrid work
- Merchandising
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Security Researcher
Roke Manor Research Limited —Romsey
- Analysis skills
- C++
- Software development
Senior Project Manager
Roke —Romsey
- Full-time
- Leadership
Analytics Manager - CRM
B&Q —Eastleigh
- £70,000 - £80,000 a year
- Full-time
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
1d
Software Tester – Level 3
Acron Aviation Inc —Whiteley
- Full-time
- Analysis skills
- Software development
- Python
Quick apply
6d
FP&A Analyst
Luxion Group Limited —Valley Park
- £37,700 a year
- Remote
- Annual leave

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Customer Data Insights Analyst

B&Q -
Eastleigh

Apply Now

Job details

Full-time
Up to £50,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Jira
R
SQL
Confluence
Agile
Python

Full job description

Overview:

Permanent

Up to £ 50,000+ Pension + BUPA + ShareSave + 6.6 weeks holiday

Southampton/ Paddington Office ( few days per month )

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Customer Data Analyst and you’ll be a big part of this.

Working within the Analytics and Data Science team, you’ll turn data into powerful insights that make a real impact. You’ll collaborate with a wide range of stakeholders to deepen our understanding of customers, helping to shape future strategy, enhance the customer experience, drive engagement and revenue, and improve business efficiency across B&Q and TradePoint.

What's the job?:

Help deliver the information provision for “The health of the customer”, including looking at contributions to growth, cohort analysis, churn rates.
Working within a matrix structure with other analysts, delivering a wide range of analytical products and projects, focusing on customer behaviour.
Deliver PIRs related to the B&Q Loyalty schemes (Club & TradePoint) and CRM activities: identifying opportunities and making informed recommendations.
Create forecasting and measure campaign performance across Marketing channels; true incrementality, ROI and contribution to owned exclusive brand mix.
Support on deep-dives and incremental analysis into performance to generate actionable insights.
Be an active member of the wider data community across the group, engaging with the group data team and other banners across the group.
Bring external thinking to B&Q by maintaining an awareness of analytics usage in retail and other sectors and by keeping abreast of competitor technology and developments.
Support the growth of new channels, Services, Digital, MarketPlace and Retail Media with key analysis and information.
Alongside the Analytics Manager, help build relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges.

What we need::

Strong SQL skills, with experience in Python and/or R
Experience working in Agile, matrix environments, collaborating across teams and adapting to change
Hands-on experience with cloud data platforms (e.g. Databricks, Snowflake, BigQuery) to analyse large, complex datasets
Proven experience in marketing campaign design and analysis, using customer data to optimise journeys, retention, and loyalty
Solid grounding in statistical analysis (e.g. hypothesis testing, confidence intervals, p-values)
High attention to detail, with a focus on data accuracy, validation, and quality
Strong understanding of data governance and data quality best practices
Interest in customer behavioural analysis and omnichannel personalisation
Experience using Jira and Confluence for workload management and documentation

What's in it for me?:

As well as a competitive salary, our benefits package includes:

Award-winning pension scheme
Bonus
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits
…and much more.

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion

We want to ensure that all employees, future employees, and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

Find out more about us, including the benefits we offer and our community, sustainability, and inclusion projects at bandqcareers.com.

If you require any additional support or adjustments to help you make an application, please contact us at:

[email protected]
[email protected]

Apply Now

Refine Your Search

customer insights analyst jobs in brockenhurst, ham

Customer Data Insights Analyst

Business Analyst

Business Finance Analyst

Insights Analyst

Analyst Retail Media

Flight Data Analyst

Senior Project Manager

Reward Analyst

Supply Chain Analyst

AI Security Researcher

Finance Analyst (12 Month FTC)

Digital Business Analyst Apprentice

Business Analyst

AI/ML Engineer

Supply Chain Analyst (12 month FTC)

Security Researcher

Senior Project Manager

Analytics Manager - CRM

Software Tester – Level 3

FP&A Analyst

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We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion

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customer insights analyst jobs in brockenhurst, ham

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Related Searches

Explore jobs in more locations

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK. Equality and Inclusion

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion