Powered by Water, Driven by Purpose
Providing clean, clear, and safe drinking water is at the heart of what we do at Bournemouth Water. Every day, we treat and supply 150 megalitres of water, rigorously tested at every stage to ensure it meets the highest standards.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.
Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash? Join our team today.
We are looking for a highly motivated Process Manager to lead the training and development of our Production and MEICA teams across Drinking Water Services.
In this role, you will design and deliver training programmes from the ground up, translating complex technical information into practical, accessible learning for a wide range of operational employees—from control room operators to maintenance technicians. You will play a key role in ensuring our workforce is fully equipped to operate new and evolving water treatment processes safely and efficiently.
Design and deliver technical training programmes tailored to operational and maintenance teams
Translate complex technical information into clear operating procedures, site manuals, and training materials
Collaborate with Production and MEICA Managers to develop, review, and improve operating procedures
Ensure training programmes are delivered in line with project timelines as new treatment processes go live
Support the delivery of statutory and compliance-related training across the Bournemouth area
Monitor and manage staff training records to ensure full regulatory compliance
Continuously identify opportunities to improve learning approaches, materials, and delivery methods
Experience working within a production or operational environment
Demonstrable experience delivering training to groups
Strong communication skills (written, verbal, and presentation)
Ability to engage and influence stakeholders at all levels
Excellent organisational and planning skills
Strong IT skills, with experience using corporate systems
Experience working within a 24/7 operational environment
Knowledge of water treatment processes, systems, or regulatory frameworks
Minimum 5 GCSEs (or equivalent), including Maths and English
HNC / Level 3 qualification (or equivalent) in a relevant discipline, or willingness to obtain
IOSH / NEBOSH certification (or willingness to achieve)
Previous supervisory or management experience
Strong leadership mindset with a passion for developing others
Confident in challenging and influencing where necessary
Able to prioritise effectively in a fast-paced, high-pressure environment
Methodical and decisive in decision-making
Motivational and able to inspire high performance in others
Collaborative, with a commitment to fostering a positive team culture
Fair, objective, and constructive in feedback and performance management
Closing Date: Friday 19th June 2026
We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.
