Reliability manager Work, Jobs in Brockley, Gtl (with Salaries)

Operational Excellence & Process Improvement Lead
Communitas Clinics —Croydon
- £31,049 a year
- Full-time
- Administrative experience
- Human resources
- In-person
Quick apply
Product Manager - Rates Technology
JPMorganChase —London
- Full-time
- Product management
6d
Platform Operations Manager (DevOps & Site Reliability Engineering)
CareADHD —Canary Wharf
- £70,000 - £75,000 a year
- Hybrid work
- DevOps
- AWS
- APIs
- Annual leave
Quick apply
9d
ZARA HOME STOCKROOM SUPERVISOR
INDITEX —London
- Weekend availability
- Supervising experience
- Leadership
- Time management
Quick apply
23h
Technology Manager
RHP —Teddington
- £85,883 a year
- Full-time
- Leadership
- Annual leave
5d
Plant Manager - Beddington
Viridor —London
- £90,000 a year
- Full-time
- Management
Data Governance Manager
Cover-More —Uxbridge
- £90,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
14d
CLIENT MANAGER
Further Group —London
- Communication skills
HEALTH, SAFETY & WELLBEING MANAGER
Laing O'Rourke —Dartford
- IT
Transport Manager – Bus & Coach Operations (Gatwick)
United Minibuses and Coaches Ltd —Crawley
- £50,000 - £60,000 a year
- Full-time
- Microsoft Excel
- Management
- Sales
- Free parking
- Annual leave
Quick apply
4d
Continuous Improvement Manager
ASR Group —London
- Engineering
- Bachelor's degree
Area Manager - Wraparound Childcare
Camp Glide —Southwark
- £32,500 - £43,500 a year
- Full-time
- Childcare
- Management
- Bachelor's degree
- Work from home
- Flexible schedule
Quick apply
8d
Senior Delivery Manager
Cloudscaler —London
- £70,000 - £100,000 a year
- Full-time
- Hybrid work
- AWS
- Mentoring
Senior Director, Technology - Europe
Hines —London
- AI
- Leadership
8d
Service Delivery Manager
WallStreetDocs —London
- Full-time
- Organisational skills
- Financial services
- Communication skills
IT Operations Manager
Trafalgar Entertainment —Woking
- £60,000 - £65,000 a year
- Full-time
- Continuous improvement
- IT
- Communication skills
7d
Head of Operations & Country Manager
Alvest Equipment Services —London
- £80,000 - £100,000 a year
- Full-time
- Bilingual
- Management
- Engineering
Quick apply
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
13d
Data Collection Support
Rapiscan —Salfords
- Computer skills
1d
Asset Manager
OCS Group —London
- Monday to Friday
- Remote
- Microsoft Excel
- Engineering
- Microsoft Office
Quick apply

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Operational Excellence & Process Improvement Lead

Communitas Clinics -
Croydon

Quick apply

Job details

Permanent | Full-time
£31,049 a year

Qualifications

Adobe Captivate
Administrative experience
Quality assurance
Human resources
Communication skills
Teaching

Full job description

ROLE TITLE: Operational Excellence & Process Improvement Lead

REPORTS TO: Head Of Operational Excellence
LOCATION: Hybrid (Head Office + service sites)

JOB PURPOSE

This role is responsible for driving consistency, quality, and efficiency across administrative teams at Communitas.

The post holder will act as a subject matter expert in administrative processes and systems, identifying variation, simplifying workflows, and ensuring consistent adoption across all services.

Training is used as a tool to embed standard ways of working, not as a standalone function.

The role requires someone who can translate real operational processes into practical, usable training, and confidently support teams to adopt and sustain improved ways of working.

KEY RESPONSIBILITIES

1. Process Standardisation & Improvement

Identify inconsistencies and inefficiencies in administrative processes across services
Define and document clear, standardised ways of working (SOPs)
Work with operational leads to implement and embed improvements
Simplify complex workflows into practical, repeatable steps

2. Training Delivery (Applied, Not Theoretical)

Deliver practical, process-driven training for new and existing staff
Lead onboarding programmes that ensure staff can perform core admin functions confidently
Deliver refresher and targeted training where performance gaps are identified
Adapt training to reflect real service pressures and workflows, not ideal scenarios

3. Capability Building & Behaviour Change

Build admin team confidence, competence, and accountability
Provide hands-on coaching and follow-up support, not just one-off training sessions
Challenge inconsistent practices and reinforce standard approaches
Support managers in addressing performance gaps linked to process adherence

4. Systems & Workflow Expertise

Act as a key user of administrative systems (e.g. patient management systems)
Ensure training reflects how systems are actually used in practice
Identify and resolve common system-related issues impacting workflow

5. Cross-Team Consistency

Work across clusters to ensure one consistent approach to administration
Collaborate with Service Managers and Leads to align processes and expectations
Reduce variation in how services operate

6. Quality & Continuous Improvement

Monitor adherence to agreed processes
Identify risks, gaps, and areas for improvement
Use feedback and observation to continuously refine training and processes
Support audits and quality assurance activities

ESSENTIAL SKILLS

Ability to simplify complex processes into clear, practical steps
Strong communication skills with confidence to challenge and influence others
Ability to build credibility with operational teams
Highly organised with strong attention to detail
Confident delivering training in both group and 1:1 settings
Problem-solving mindset with a focus on practical solutions
Ability to work independently across multiple services

ESSENTIAL EXPERIENCE

Experience working in an administrative or operational environment
Experience improving or standardising processes, not just following them
Experience training, coaching, or supporting colleagues in real work settings
Experience working across multiple teams or departments
Experience using administrative or patient management systems

DESIRABLE (BUT IMPORTANT SIGNALS)

Experience working in healthcare or similar regulated environments
Experience supporting onboarding or induction programmes
Experience identifying performance gaps and implementing improvements

WHAT SUCCESS LOOKS LIKE

Administrative processes are consistent across services
New starters become effective more quickly
Teams follow clear, standard ways of working
Reduced errors, duplication, and confusion
Managers report improved admin performance and reliability

KEY BEHAVIOURS REQUIRED

Comfortable working in messy, inconsistent environments
Willing to challenge existing ways of working constructively
Focused on practical outcomes, not theory
Resilient when facing resistance to change
Takes ownership of problems and drives solutions

This role is not suited to candidates whose experience is primarily within corporate learning and development without direct operational process ownership.

Pay: £31,049.00 per year

Work Location: In person

Quick apply

Refine Your Search

reliability manager jobs in brockley, gtl

Operational Excellence & Process Improvement Lead

Product Manager - Rates Technology

Platform Operations Manager (DevOps & Site Reliability Engineering)

ZARA HOME STOCKROOM SUPERVISOR

Technology Manager

Plant Manager - Beddington

Data Governance Manager

CLIENT MANAGER

HEALTH, SAFETY & WELLBEING MANAGER

Transport Manager – Bus & Coach Operations (Gatwick)

Continuous Improvement Manager

Area Manager - Wraparound Childcare

Senior Delivery Manager

Senior Director, Technology - Europe

Service Delivery Manager

IT Operations Manager

Head of Operations & Country Manager

IT Support Assistant

Data Collection Support

Asset Manager

I want to receive the latest job alerts for reliability manager in brockley, gtl

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