Patient experience manager Work, Jobs in Brockworth, Gls (with Salaries)

Patient Experience Coordinator
The MOLE Clinic Ltd —Cheltenham
- £27,000 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Experienced Practice Manager
High Street Dental Practice and Cotswold Implant Centre —Stonehouse
- Full-time
- Management
- Business development
- Human resources
Quick apply
7d
SARC Team Leader
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £39,959 - £48,117 a year
- Part-time
- Communication skills
8d
People Partner
PortmanDentex —Cheltenham
- Full-time
- Remote
- Management
- Human resources
- Communication skills
- Employee assistance programme
Quick apply
People Business Partner
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £57,528 - £64,750 a year
- Full-time
- Human resources
- Leadership
14d
General Manager- Head and Neck, Band 8b
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £66,582 - £77,368 a year
- Full-time
- Leadership
Duty Pharmacy Manager - Gloucester
Tesco UK —Gloucester
- Up to £52,000 a year
- Full-time
- IT
Dental Practice Manager
Ormond Terrace Dental —Cheltenham
- Full-time
- Management
- Computer literacy
- Human resources
- Store discount
- Employee discount
Quick apply
1d
General Manager - Urology, Breast & Vascular, Band 8b
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £66,582 - £77,368 a year
- Full-time
- Leadership
Category Manager - Dental Implants
PortmanDentex —Cheltenham
- Full-time
- Remote
- Management
- Data analysis skills
- Bachelor's degree
- Employee assistance programme
Quick apply
Deputy Manager
CareTech Group —Kington
- £15.79 an hour
- Part-time
- Remote
- School
- Employee discount
Health Visiting Team Leader
Gloucestershire Health and Care NHS Foundation Trust —Cheltenham
- £49,387 - £56,515 a year
- Full-time
- Leadership
7d
TCD Senior Project Manager
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £57,528 - £64,750 a year
- Full-time
- Analysis skills
- Communication skills
- Negotiation
2d
Medical Secretary, Band 3- Head & Neck
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Patient care
- Annual leave
10d
CAMHS Senior Systemic Psychotherapist and Systemic Interventions Lead
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £57,528 - £64,750 a year
- Full-time
- Leadership
- Communication skills
7d
Patient Access Officer, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- Annual leave
- Employee discount
14d
Clinic Operations & Reception Lead
Stroud Foot Clinic —Thrupp
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Pharmacist Manager- Cheltenham
Badham Pharmacy Ltd —Cheltenham
- Customer service
- Employee discount
Quick apply
Openings Support Manager
Hickory's Smokehouse —Swindon
- Up to £35,000 a year
- Full-time
- Driving
- Restaurant
- Restaurant experience
- Health & wellbeing programme
- Employee discount
Quick apply
13h
Dementia Matron
Gloucestershire Health and Care NHS Foundation Trust —Cheltenham
- £49,387 - £56,515 a year
- Part-time
- Care plans
11d

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Patient Experience Coordinator

The MOLE Clinic Ltd -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

GP surgery experience
Microsoft Office
Organisational skills
Leadership
Office experience

Full job description

Job Title: Patient Experience Coordinator

Starting Salary: £27,000 per annum FTE plus Monthly Bonuses (around £2,500 pa FTE)

Experience: Experience in customer facing role is essential, in private healthcare setting desirable

Start Date: June 2026

About The MOLE Clinic

The MOLE Clinic is one of the UK's leading providers of skin cancer screening and mole removal, with clinics across London and the South East. We hold a CQC Good rating, use the latest diagnostic technology, and work with some of the country's most respected dermatologists and plastic surgeons.

Our patients come to us at a vulnerable moment. They may be worried. They deserve a first-class experience from the moment they walk through the door — and that's where you come in.

The Role

As a Patient Experience Coordinator, you are the face of The MOLE Clinic. You set the tone for every patient's visit — from their first phone call to the moment they leave the clinic — and you take personal ownership of the standard of care they receive.

This is a role for someone who understands that exceptional patient experience isn't incidental to a private clinic's success; it's central to it. You'll work closely with the Clinic Manager and Assistant Clinic Manager, keeping daily operations running smoothly while ensuring every patient interaction reflects the professionalism and warmth The MOLE Clinic is known for.

This role suits people who've built their career around delivering genuinely high standards — whether in private healthcare, premium hospitality, or another environment where the quality of the human interaction matters.

What You'll Do

Own the patient experience end-to-end — welcoming, guiding, and supporting patients throughout their visit
Manage appointment bookings and patient queries by phone, email, and in person
Process payments and invoices accurately
Maintain clinical records and support stock management
Support the clinic management team with day-to-day operations
Uphold confidentiality, compliance, and the high standards expected in a CQC-registered clinic

What We're Looking For

We care about attitude as much as experience. The right person instinctively understands that patients in a private healthcare setting expect more — and delivers it without being asked.

Essential:

Proven experience in a customer-facing or patient-facing role where standards were high
Genuinely warm and professional manner — in person and on the phone
Strong organisational skills; you can manage competing priorities without dropping the ball
Comfortable with administration, systems, and attention to detail
Calm under pressure and solutions-focused

Desirable:

Experience in a private clinic, GP practice, or other healthcare environment
Familiarity with medical booking or practice management software
Proficiency in Microsoft Office

If you're coming from an NHS background and looking to move into private healthcare, you're welcome to apply — but please be aware that the pace, patient expectations, and commercial environment are distinct. We're looking for people who are energised by that difference.

What We Offer

Salary: Competitive salary
Bonus: Monthly performance bonus (approx. £2,500 per year FTE)
Annual leave: 25 days plus bank holidays — and your birthday off
Private Medical Insurance from day one
Company pension scheme
Company sick pay
Friends and family discount on treatments
Employee referral scheme
Eyecare vouchers and annual flu vaccination

Our Culture

We're a growing business in a national expansion phase. We're looking for people who want to grow with us — who bring energy, take ownership, and genuinely care about the patients they serve. Patient Experience Coordinators who demonstrate initiative and leadership have a natural path into senior and management roles as we open new clinics.

How to Apply

Please apply with your CV and a short note explaining why this role appeals to you and what you'd bring to The MOLE Clinic team. Applications without a covering note will not be progressed.

The MOLE Clinic is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Private medical insurance
Referral programme
Sick pay

Application question(s):

How long is your notice period?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient experience manager jobs in brockworth, gls

Patient Experience Coordinator

Experienced Practice Manager

SARC Team Leader

People Partner

People Business Partner

General Manager- Head and Neck, Band 8b

Duty Pharmacy Manager - Gloucester

Dental Practice Manager

General Manager - Urology, Breast & Vascular, Band 8b

Category Manager - Dental Implants

Deputy Manager

Health Visiting Team Leader

TCD Senior Project Manager

Medical Secretary, Band 3- Head & Neck

CAMHS Senior Systemic Psychotherapist and Systemic Interventions Lead

Patient Access Officer, Band 3

Clinic Operations & Reception Lead

Pharmacist Manager- Cheltenham

Openings Support Manager

Dementia Matron

I want to receive the latest job alerts for patient experience manager in brockworth, gls

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