Reservation & guest experience specialist Work, Jobs in Bromley, Gtl (with Salaries)

Reservation & Guest Experience Specialist
AB Boutique Hotels Ltd —Croydon
- £32,000 a year
- Full-time
- Hotel
- Guest services
- Communication skills
Quick apply
Reservations Specialist - Arabic Speaking
Dorchester Collection —London
- £29,825.89 a year
- Weekend availability
- Customer service
- English
- Hotel
- Referral programme
Reservations Specialist
Dorchester Collection —London
- £29,825.89 a year
- English
- Hotel
- Communication skills
- Referral programme
Group Meetings and Events Specialist
AB Boutique Hotels Ltd —Croydon
- £35,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
1d
Senior Executive Groups Booking
edyn —London
- Full-time
- Hospitality
- Sales
- Hotel
Quick apply
Reservations Specialist
Edwardian Hotels London —London
- Full-time
- Sales
- Customer service
- Hotel
- Referral programme
Quick apply
3d
Reservations Specialist - French Speaking
Dorchester Collection —London
- £29,825.89 a year
- English
- Hotel
- Communication skills
- Referral programme
Administrative Assistant
StepStone Group —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Hospitality Degree Apprenticeship
Red Carnation Hotels Central Office —London
- 8 hour shift
- Hospitality
- English
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
12d
Director of Sales, UK
Belmond —London
- Full-time
- Hybrid work
- Hospitality
- Sales
- Hotel
Quick apply
Hotel Receptionist
The Lensbury —Teddington
- £12.71 an hour
- Part-time
- Bar
- Customer service
- Hotel
- Free parking
- Referral programme
Quick apply

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Reservations Specialist - Arabic Speaking
Dorchester Collection —London
This will include process all bookings via telephone and email and follow up activities related to reservations aspects, to ensure our guests receive nothing…
£29,825.89 a year

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reservation & guest experience specialist jobs near bromley, gtl

Reservation & Guest Experience Specialist

AB Boutique Hotels Ltd
Croydon

Quick apply

Job details

Full-time
£32,000 a year

Qualifications

Guest services
Communication skills
Hotel experience

Full job description

Job Ref: AB1049

Branch: Commercial Hub

Location: Head Office, Croydon

Salary/Benefits: £32,000

Contract type: Permanent

Hours: Full Time

Shift pattern: 40 hours over 7 days

Posted date: 06/07/2026

Closing date: 06/08/2026

Based at Selsdon, Croydon | Full-Time (Part-Time Considered)

Are you passionate about creating memorable guest experiences from the very first interaction? Do you thrive in a fast-paced hospitality environment where no two days are the same?

We are looking for a confident, organised, and guest-focused Reservation Guest Experience Specialist to join our growing central reservations team. This is an exciting opportunity to play a key role in shaping the guest journey across our hotels, spa, and dining experiences.

With 6 hotels in the group and more in the pipeline and as one of the first points of contact for our guests there will be plenty of opportunity to help create a seamless and personalised booking experience while supporting revenue growth and operational excellence across the group.

What You’ll Be Doing

Managing accommodation, spa, and dining reservations across multiple platforms
Delivering exceptional guest service through phone, email, and online enquiries
Identifying opportunities to maximise revenue while providing genuine value to guests
Building strong relationships with guests, agents, and third-party partners
Communicating effectively with hotel operations teams to ensure smooth guest handovers
Resolving guest concerns quickly, professionally, and proactively
Supporting forecasting accuracy through timely system updates
Contributing ideas to continuously improve guest experience and team performance

What We’re Looking For

We’re seeking someone who is naturally warm, proactive, and commercially aware, with a genuine passion for hospitality.

You will ideally have:

Minimum 2 years’ experience within a hotel or accommodation environment
Strong understanding of reservations and guest service standards
Excellent communication skills with a natural ability to make every conversation as individual as you.
High attention to detail and ability to multitask
Confidence using reservation and hotel systems
A collaborative and positive approach to teamwork
The ability to think quickly and solve problems calmly
A passion for delivering memorable guest experiences

Experience across wider hotel operations or spa operations would be an advantage.

Why Join Us?

Be part of a supportive and collaborative hospitality team
Work in an environment where your ideas and contributions matter
Opportunity to grow and develop your hospitality career
Competitive salary
Flexible working options considered
A culture built around anticipation, teamwork, excellence, fun, and celebration

If you love hospitality, enjoy helping people, and want to be part of a growing business focused on exceptional guest experiences, we’d love to hear from you.

Apply now and become part of the journey.

Quick apply

Refine Your Search

reservation & guest experience specialist jobs in bromley, gtl

Reservation & Guest Experience Specialist

Reservations Specialist - Arabic Speaking

Reservations Specialist

Group Meetings and Events Specialist

Senior Executive Groups Booking

Reservations Specialist

Reservations Specialist - French Speaking

Administrative Assistant

Hospitality Degree Apprenticeship

Director of Sales, UK

Hotel Receptionist

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