Service leader Work, Jobs in Bromley, Gtl (with Salaries)

Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
RTT Tracker
King's College Hospital NHS Foundation Trust —London
- £33,262 - £36,027 a year
- Full-time
5h
Property Manager
LRG —Bromley
- £29,500 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Room Leader
Monkey Puzzle —Bromley
- Up to £34,000 a year
- Full-time
- Childcare
- Leadership
- Teaching
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Driver
Northgate Vehicle Hire —Croydon
- £29,194 a year
- Employee discount
Quick apply
Chief Technician
King's College Hospital NHS Foundation Trust —London
- £55,524 - £62,652 a year
- Part-time
5h
Hospitality Assistant, Mon-Fri,£30,784, Central London
Genuine Dining Company —London
- £30,784 a year
- Full-time
- Hospitality
- Culinary experience
- Hotel
Quick apply
Team Leader
Atlas Hotels —Greenwich
- £14.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
14h
Team Leader- Residential Childrens Home
Equipped 4 life 16 + —London
- £15.00 - £18.50 an hour
- Weekend availability
- Childcare
- Supervising experience
- Working with children
Quick apply
Team Leader
Card Factory —West Wickham
- £13 an hour
- Leadership
Retail Assistant
Compass Group —Croydon
- £13.95 an hour
- Communication skills
Secretary
Servcorp —London
- £27,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hotel
Quick apply
14d
Room Leader Deputy
Monkey Puzzle —Bromley
- Up to £32,000 a year
- Full-time
- Childcare
- Leadership
- Teaching
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Occupational Therapy Assistant
King's College Hospital NHS Foundation Trust —London
- £30,630 - £32,346 a year
- Part-time
- Administrative experience
- Organisational skills
- Computer skills
3d
Kitchen Team Member/Restaurant Crew
Filishack Partners Ltd —London
- £12.71 an hour
- Full-time
- Customer service
- Restaurant management
- Cooking
- Store discount
- Employee discount
Quick apply
Media Relations Consultant
CGI —London
- Full-time
- Organisational skills
- AI
- Leadership
Quick apply
14d
Sales Associate
KMMF Limited —Abbey Wood
- £490 - £650 a week
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
Quick apply
2d
Attendance Officer
St Matthew Academy —London
- From £29,519 a year
- Bachelor's degree
- In-person
- School
- Free parking
- Health & wellbeing programme
Quick apply

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service leader jobs near bromley, gtl

Customer Experience Team Leader

SwiftSwitch -
London

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Complaint handling
Microsoft Office
Mentoring
Telecommunication
Leadership
Communication skills

Full job description

Customer Experience Team Leader

About Us:

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water.

As we scale, delivering a seamless and high-quality customer experience is critical to our success. We’re now looking for a Customer Experience Team Leader to support and develop our Customer Liaison team.

The Role:

This is a hands-on leadership role responsible for managing the day-to-day performance of our Customer Liaison Advisors.

You will act as the bridge between customers, suppliers, and internal teams, taking ownership of escalations, improving processes, and driving a culture of accountability and continuous improvement.

This role would suit someone with experience in utilities or a similar high-volume, customer-focused environment, who is confident leading a team.

What You’ll Do:

Lead, coach and develop a team of Customer Liaison Advisors, creating a high-performance and accountable team culture
Set clear expectations and KPIs, regularly reviewing performance and providing structured feedback and support
Act as the escalation point for complex customer issues, supporting your team to resolve challenges effectively
Support onboarding, training, and ongoing development of team members to improve capability and confidence
Oversee contract processing and submissions, ensuring accuracy, compliance, and deadlines are met
Build strong relationships with suppliers and internal teams to ensure a smooth customer journey
Identify recurring issues and implement process improvements to enhance team efficiency and customer experience
Ensure CRM accuracy, compliance and data protection standards are consistently maintained

Requirements

Requirements:

Previous experience in a customer service, customer experience, or liaison role (essential)
Experience managing or mentoring a team in a fast-paced environment (essential)
Experience within utilities, energy, telecoms, or a similar brokerage environment (beneficial but not essential)
Strong understanding of handling complaints, escalations, and customer journeys end-to-end
Excellent communication and interpersonal skills, with the ability to manage difficult conversations
Highly organised with strong attention to detail, particularly around contracts and processes
Confident using CRM systems and Microsoft Office (Excel, Outlook, Word)

Benefits

£35-40k basic salary per year (dependent on experience)
Supportive and collaborative team environment
Clear progression opportunities as the business continues to scale
Fun, sociable office environment in Shoreditch
Free gym membership, regular socials, and Christmas shutdown

Quick apply

Refine Your Search

service leader jobs in bromley, gtl

Customer Experience Team Leader

Junior Account Manager (Customer Support)

RTT Tracker

Property Manager

Head of CS - Under 18s Services

Room Leader

Driver

Chief Technician

Hospitality Assistant, Mon-Fri,£30,784, Central London

Team Leader

Team Leader- Residential Childrens Home

Team Leader

Retail Assistant

Secretary

Room Leader Deputy

Occupational Therapy Assistant

Kitchen Team Member/Restaurant Crew

Media Relations Consultant

Sales Associate

Attendance Officer

I want to receive the latest job alerts for service leader in bromley, gtl

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