Office coordinator Work, Jobs in Bromley (with Salaries)

Care Coordinator - admin and patient facing
Bromley Connect Primary Care Network —Bromley
- From £27,000 a year
- Part-time
- GP surgery experience
- Organisational skills
- IT
Quick apply
4d
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Resolution Coordinator
Peabody —London
- £38,592 a year
- Hybrid work
- IT
- Communication skills
- Time management
7d
Project Coordinator
Homestart Greenwich —Woolwich
- £25,966 a year
- Part-time
- Microsoft Office
- Mentoring
- Organisational skills
- Employee discount
Quick apply
4h
Executive Coordinator
Tecknuovo —London
- Hybrid work
8d
Commercial Coordinator
Frankham —Sidcup
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
7d
Office Coordinator
The Carlyle Group —London
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
2d
Rota Coordinator
Fabs Domiciliary Homecare ltd —Bromley
- £13.30 - £15.50 an hour
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
Quick apply
13d
Procurement and Accounts Payable Coordinator
UPP Ltd —London
- £40,000 a year
- Full-time
- Hybrid work
- Communication skills
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply
8d
Customer service planning coordinator
Netbox Recruitment —Biggin Hill
- £30,000 - £35,000 a year
- Weekend availability
- Customer service
- Administrative experience
8d
Office Experience Coordinator
Mitie —London
- £16.80 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office experience
3d
Communications and Engagement Coordinator
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- University
- Annual leave
23h
Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Bookings Coordinator
Oryon Imaging —London
- £24,840 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Work from home
Quick apply
4d
Recruitment Coordinator
Fast UK —Croydon
- £25,000 - £27,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
3d
Guest Experience Coordinator
MAPP —London
- £27,000 - £30,000 a year
- Full-time
1d
Community & Operations Coordinator (Temp to Perm)
The WorkWell Group —London
- £28,000 - £32,000 a year
- Temporary
- English
- Accounting
- In-person
Quick apply

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office coordinator jobs near bromley

Care Coordinator - admin and patient facing

Bromley Connect Primary Care Network
Bromley

Quick apply

Job details

Part-time | Full-time
From £27,000 a year
4 days ago

Qualifications

GP surgery experience
Organisational skills
IT
Care plans
Communication skills
Office experience

Full job description

Job Purpose

Care Coordinators plays a key role in supporting patients to access the right care at the right time. The post holder will work closely with GPs, the wider practice team and PCN services to proactively engage patients, manage GP-referred work, and improve call and recall systems—particularly for patients with long‑term conditions.

The role focuses on patient engagement, coordination, and follow‑up rather than clinical decision‑making, helping to reduce avoidable workload for clinicians while improving patient experience and outcomes.

Key Responsibilities

Patient Engagement

Act as a first point of contact for patients referred internally by GPs and clinicians for care coordination support
Proactively contact patients following GP referral to explain next steps, services available, or required actions
Support patients to understand and engage with their care plans, investigations, reviews or follow‑up appointments
Identify barriers to engagement (e.g. non‑attendance, communication needs, digital exclusion) and work with the practice team to address these

Call and Recall – Long‑Term Conditions

Support robust call and recall systems for long‑term conditions (e.g. diabetes, asthma, COPD, hypertension)
Proactively contact patients who are overdue or approaching review dates using agreed protocols
Book or arrange appropriate reviews, investigations, or appointments as directed by clinicians
Monitor and report on patient responses, non‑responders, and exceptions
Maintain accurate and timely records to support QOF, IIF and local priority schemes

Managing Patient Requests

Support the management of non‑urgent patient requests referred by the clinical or administrative team
Handle routine and follow‑up queries in line with agreed pathways, escalating appropriately where clinical input is required
Coordinate onward referrals, signposting, and follow‑up actions as requested by clinicians
Ensure patients are kept informed about progress and next steps

Coordination and Communication

Act as a liaison between patients, GPs, nurses, ARRS roles and administrative teams
Work closely with reception and admin colleagues to ensure consistent and patient‑centred communication
Support continuity by helping patients navigate services within the PCN and wider health system

Record Keeping and Systems

Accurately record all patient contacts and actions on the clinical system (e.g. EMIS)
Use patient lists, searches and task systems to manage workload efficiently
Maintain confidentiality and comply with GDPR, practice policies and information governance requirements

Service Improvement

Identify trends in non‑attendance, delayed reviews or repeated requests and highlight these to the practice team
Contribute to improving processes for access, follow‑up and patient engagement
Participate in team meetings, training and PCN initiatives relevant to the role

Person Specification

Essential

Experience of working in a patient‑facing role, ideally within general practice or the NHS
Excellent communication skills, both verbal and written
Confident and courteous telephone manner
Strong organisational skills and ability to manage a varied workload
Ability to engage patients with sensitivity, professionalism and empathy
Good IT skills and ability to learn clinical systems
Understanding of confidentiality and data protection

Desirable

Experience of working in primary care or community health services
Experience of call and recall systems or long‑term condition support
Knowledge of GP practice systems (EMIS/SystmOne)
Experience supporting vulnerable or hard‑to‑reach patient groups
Understanding of personalised care and care coordination

Pay: From £27,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

office coordinator jobs in bromley

Care Coordinator - admin and patient facing

Office Workflow Co-ordinator

Resolution Coordinator

Project Coordinator

Executive Coordinator

Commercial Coordinator

Office Coordinator

Freshdesk coordinator

Rota Coordinator

Procurement and Accounts Payable Coordinator

Front of House & Office Coordinator

Customer service planning coordinator

Office Experience Coordinator

Communications and Engagement Coordinator

Client Services Coordinator

Events Coordinator

Bookings Coordinator

Recruitment Coordinator

Guest Experience Coordinator

Community & Operations Coordinator (Temp to Perm)

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