Hotel front office manager Work, Jobs in Bromsgrove, Wor (with Salaries)

Hotel Manager
Brightstar Hospitality Management —Birmingham
- Weekend availability
- Microsoft Office
- Hotel
- IT
Quick apply
Front Office Manager
Valor Hospitality —Birmingham
- £34,599 a year
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
8d
Hotel Duty Manager – Front Office & Operations
Apollo Hotel —Birmingham
- From £27,500 a year
- Weekend availability
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
1d
Front Office Manager
Welcombe Hotel —Stratford-upon-Avon
- £30,000 - £33,000 a year
- Full-time
- Microsoft Office
- Hotel
- Administrative experience
- Free parking
- Employee discount
Quick apply
Front Office Supervisor
Dalata —Birmingham
- Full-time
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
Front Office Manager
Voco St. Johns —Solihull
- From £32,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Front Office Team Leader
Hyatt Regency Birmingham —Birmingham
- £27,664 a year
- Weekend availability
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Reception Supervisor
The Grand Hotel, Birmingham —Birmingham
- £28,000 a year
- Weekend availability
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
8d
Nights Assistant Reception Manager
The Belfry —Sutton Coldfield
- £30,014.40 - £31,262.00 a year
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Nights Assistant Reception Manager
The Belfry Hotel & Resort —Sutton Coldfield
- £30,014.40 - £31,262.00 a year
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Guest Service Agent
Hilton —Tewkesbury
- £12.71 an hour
- Full-time
- Customer service
- Hotel
- Guest services
- Free parking
- Employee discount
General Manager
HandPickedHotels —Stratford-upon-Avon
- Management
- Sales
- English
- Employee assistance programme
- Employee discount
Restaurant Assistant Manager
Dumbleton Hall —Evesham
- Full-time
- Hospitality
- Cooking
- English
Quick apply
Night Manager
Valor Hospitality —Birmingham
- £14.61 an hour
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Receptionist
Forest of Arden Hotel & Country Club —Birmingham
- £13 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Night Manager
Chesford Grange Hotel —Kenilworth
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
14d
Host Team Member
Village Hotels - Coventry - Reception / Nights —Coventry
- £8.00 - £12.71 an hour
- Part-time
- Hotel
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
11d
Duty Night Manager/ Night Porter (32 Hours)
Drayton Manor Resort —Tamworth
- Night shift
- Hospitality
- Bar
- Customer service
Quick apply
11d
Starbucks Assistant Manager
Village Hotels - Walsall - Starbucks —Walsall
- £13.00 - £13.21 an hour
- Weekend availability
- Hospitality
- Hotel
- Leadership
- Flexible schedule
Quick apply
5d
Receptionist
Billesley Manor Hotel & Spa —Alcester
- £12.71 an hour
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for hotel front office manager in bromsgrove, wor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Hotel Manager

Brightstar Hospitality Management -
Birmingham

Quick apply

Job details

Full-time

Qualifications

Microsoft Office
IT
Leadership
Financial acumen
Communication skills
Hotel experience

Full job description

Job Ref: BRI1296

Branch: Garner Hotel Birmingham South East

Location: Garner Hotel Birmingham South East

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Posted date: 10/07/2026

Closing date: 10/08/2026

Profile

Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence. Our motto is people, quality, profit, and it’s no accident that people come first. We know that great things come from great people! We are passionate about creating an environment where our employees can bring their A-game and be their best selves.

As Hotel Manager you’ll provide day-to-day leadership and direction by maximising financial returns, driving development of people as well as creating and maintaining a unique and memorable guest experience throughout. You’ll lead from the front with direction to maximise financial returns through revenue generation and productivity to ensure increased levels of customer satisfaction.

Brightstar’s values are at the heart of everything we do: Have Fun, Enjoy Your Work, Act with Integrity, Reach for More, and Take Care. As Hotel Manager, you’ll bring these values to life by creating a workplace that is motivating, rewarding, and built on trust. You’ll inspire your team to aim high and grow, while ensuring every guest experience is delivered with care and authenticity. With your passion for hospitality and high standards, you’ll energise this hotel to drive strong revenue, deliver operational excellence, and make a lasting impact on both your people and your guests.

Objectives of this role:

Foster a collaborative and supportive environment where employees feel valued and motivated.
Drive exceptional guest experiences and satisfaction.
Uphold IHG standards and deliver on brand specific metrics.
Oversee efficiency and profitable operations.
Maximize revenue and profitability through strategic planning and execution.
Represent the property as a trusted community figure and brand ambassador.

Key Responsibilities

People

Recruit, develop and maintain a team that is engaged and delivers the highest standards and experiences, following Brightstar HR procedures.
Ensure an effective onboarding process is in place for all new starters, using PlanDay
Motivate, coach and mentor teams building an internal pipeline for succession.
Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
Ensure all Brightstar HR policies are being adhered to across the business and provide guidance when / if required to Heads of Departments.
Control Payroll structure and maximize hours productivity, following budgeted KPIs and using internal Brightstar tools.
Communicate effectively with your line Manager and any Central employees at Brightstar, to maintain a strong People culture between the property and above property.

Quality

Drive guest quality scores performance metrics across the business via Heads of Departments to ensure all benchmarks are met (Branded Hotel: refer to the metrics set for the property)
Respond to all guest feedback within an acceptable timeframe. Action improvements as and when needed to ensure positive future feedback (Branded Hotel: refer to the response time standards)
Ensure property maintains a high standard of maintenance with ongoing PPM in place.
Grow guest satisfaction and online reputation metrics through targeted actions.
Create, communicate, and drive Company standards to head of Departments and ensure compliance within Brightstar brand guidelines / expectations are met.
Act as central communications point during emergency / crisis situations and ensure the procedures are kept up to date.
Ensure good daily communication within the departments for efficient daily operations.

Profit

Maintain an effective control of revenue and expenditure to achieve optimum financial efficiency, generating expected GOP % and EBITDA % conversion
Ensure HOD’s are operating within their set budgets, managing expenditure, mitigating if required.
Strong understanding of PL management and Accounts, to be able to forecast and budget following scheduled requirements set by Brightstar Hospitality Management.
Work in close collaboration with the Central Team: Group Sales, Marketing, Finance and HR to maximize operational efficiencies.
Use company systems and processes to maximize revenues, distribute the hotel and control profitability.
Manage and control payroll in line with business levels and budgets.

Responsible Business

Ensure a safe and secure environment for guests, colleagues, and hotel assets in compliance with policies and procedures and regulatory requirements.
Ensure Health Safety and Fire Safety meets the legal standards to ensure compliance and an effective collaboration with ADL Associates (HS Auditor consultant appointed by Brightstar)
Ensure Food Safety meets the minimum legal stand and develop best practices to fully comply with the local regulations.
Act as public relations representative to raise awareness of hotel and brand in the local community.
Serve as manager on duty as and when required.
Drive and maximize Sales by working closely with the wider Sales team as well as maximizing on site sales through upselling and detailed revenue capture opportunities – maximize each and every opportunity.
Perform any other reasonable tasks as required to ensure the safety and success of the business.
Comply with all company policies, procedures, and operational standards including any hotel-specific brand standards.
Complete all E-learning and mandatory training within required timeframes.

Skills and Qualifications

Proven leadership experience in hotel management, with Operations and Food Beverage.
Previous experience with IHG branded properties is a bonus.
Demonstrated ability to drive FB concepts and revenue
Strong operational focus and a hands-on approach.
Commercial and financial acumen, including PL management.
Proficiency with Microsoft Office, PMS, and POS systems.
Excellent communication and leadership skills, with the ability to inspire teams.
Flexibility to work evenings, weekends, and holidays as needed.
Strong operational focus with a hands-on approach.
Previous experience in being responsible for and driving food and beverage sales and service, developing, and implementing concepts and products.
Experience working in a medium sized boutique independent establishment operating at high occupancy.
Due to the nature of the business the role requires flexibility of working evenings, weekends bank holidays, and attend various meetings organised by the Management Company, in any UK location.
Strong commercial and financial acumen
Excellent IT Skills (Microsoft Office, PMS and POS systems essential)
Effective communication and leadership skills, with the ability to communicate across all levels.

The above responsibilities are intended to describe the general nature of the role and are not intended to be an exhaustive list

Quick apply

Refine Your Search

hotel front office manager jobs in bromsgrove, wor

Hotel Manager

Front Office Manager

Hotel Duty Manager – Front Office & Operations

Front Office Manager

Front Office Supervisor

Front Office Manager

Front Office Team Leader

Reception Supervisor

Nights Assistant Reception Manager

Nights Assistant Reception Manager

Guest Service Agent

General Manager

Restaurant Assistant Manager

Night Manager

Receptionist

Night Manager

Host Team Member

Duty Night Manager/ Night Porter (32 Hours)

Starbucks Assistant Manager

Receptionist

I want to receive the latest job alerts for hotel front office manager in bromsgrove, wor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected