Maintenance associate Work, Jobs in Bromsgrove (with Salaries)

Associate Customer Relationship Manager
nGeneration —Bromsgrove
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Daventry UK, Reliability, Maintenance and Engineering
Amazon UK Services Ltd. —Coventry
- Weekend availability
- Maintenance
- Mechanical knowledge
- Flexible schedule
Block Manager
Robert Oulsnam and Company —Birmingham
- £35,000 - £40,000 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
3d
Retail Sales Advisor - Wednesbury
Oak Furnitureland —Wednesbury
- £48,300 - £53,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Reliability Maintenance Engineering Technician, BHX8-RME
Amazon UK Services Ltd. —Redditch
- Full-time
- Maintenance
- Mechanical knowledge
Reliability Maintenance Engineering Technician, RME
Amazon UK Services Ltd. —Coventry
- Weekend availability
- Maintenance
- Flexible schedule
Commissioning & Service Engineer
CECO Environmental —Bromsgrove
- £60,000 a year
- Overtime
- Customer service
- Maintenance
- English
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Territory Manager in Training – Pest
Ecolab Inc. —Birmingham
- From £29,500 a year
- Full-time
- CRM software
- Sales
- Maintenance
- Life insurance
Multi Skilled Technician
Mondelēz International —Birmingham
- 12 hour shift
- Maintenance
- Communication skills
- Mechanical knowledge
Asset Experience Associate
JLL —Birmingham
- Sales
- Maintenance
- Leadership
Senior Reliability Maintenance Engineering Technician
Amazon UK Services Ltd. —Redditch
- Weekend availability
- Maintenance
- Programmable logic controllers
- Leadership
- Flexible schedule
Vending Assistant
Restaurant Associates —Birmingham
- £13.45 an hour
- Full-time
- Restaurant
Asset Experience Associate
NAA-Jones Lang LaSalle Resources —Birmingham
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
Project Support Apprentice
Solihull Metropolitan Borough Council —St. Alphege
- £24,796 - £25,583 a year
- Administrative experience
11d
Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Redditch
- Overtime
- Military
- English
- Driving
- Flexible schedule
Research Associate - School of Psychology - 104433 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Computer Science
- Microsoft Office
- Master's degree
11d
Lead Drone Surveyor
Survey Solutions —Birmingham
- Full-time
- Hybrid work
Quick apply
Facilities Manager
NAA-Jones Lang LaSalle Resources —Worcester
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
ABB Robot Specialist
BMW —Coleshill
- Maintenance
- Programmable logic controllers

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Associate Customer Relationship Manager

nGeneration -
Bromsgrove

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As an Associate Customer Relations Manager (ACRM), you will play a pivotal role in ensuring the satisfaction of our clients by helping Account Managers, manage their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as a point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Assist with Administration tasks for the Account Management team and the Business Support Team.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Assist with managing customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Possibility of attending customers head office as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £28,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

maintenance associate jobs in bromsgrove

Associate Customer Relationship Manager

Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Daventry UK, Reliability, Maintenance and Engineering

Block Manager

Retail Sales Advisor - Wednesbury

Reliability Maintenance Engineering Technician, BHX8-RME

Reliability Maintenance Engineering Technician, RME

Commissioning & Service Engineer

Retail Sales Advisor - Coventry

Territory Manager in Training – Pest

Multi Skilled Technician

Asset Experience Associate

Senior Reliability Maintenance Engineering Technician

Vending Assistant

Asset Experience Associate

Project Support Apprentice

Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence

Research Associate - School of Psychology - 104433 - Grade 6

Lead Drone Surveyor

Facilities Manager

ABB Robot Specialist

I want to receive the latest job alerts for maintenance associate in bromsgrove

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