Facilitator Work, Jobs in Brook Green, Gtl (with Salaries)

Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Learning Facilitator
The Natural History Museum —South Kensington
- £31,157 a year
- Hybrid work
- Customer service
- School
- Employee discount
- Life insurance
9d
Senior Facilitator
Fresh Arts —Brent
- £26,436.80 a year
- Part-time
- English
- Mentoring
- Organisational skills
Quick apply
Facilitator
LOVO CIC —Bermondsey
- £15 an hour
- In-person
- Communication skills
Quick apply
19h
Research Regulatory Facilitator
Imperial College London —White City
- £48,246 - £58,318 a year
- Full-time
- University
- Time management
- Annual leave
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Premier League Inspires Workshop Facilitator & Mentor (Secondary)
Millwall Community Trust —London
- From £13 an hour
- First Aid Certification
- Computer skills
- In-person
Quick apply
10d
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Junior Facilitator
The Why Place —London
- £220 a week
- English
- Experience working with children
- No degree
Quick apply
16h
Facilitator
London Business School —London
- Weekend availability
- Hybrid work
- Communication skills
- School
10d
Workshop Facilitator
Talk Consent —Hemel Hempstead
- £20 - £60 an hour
- Part-time
- Public speaking
- In-person
- Communication skills
Quick apply
Care Technology Operations Facilitator
PA Consulting —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Data analysis skills
- Analysis skills
- Annual leave
Quick apply
Community Singing Facilitator
Find Your Voice CIC —Harrow
- From £40 an hour
- Part-time
- In-person
- Communication skills
- School
Quick apply
13d
Sessional Recovery Worker
Change Grow Live —Southall
- £20.35 an hour
- Full-time
- Research
- Conflict management
- Training & development
Calling all emerging artists
Create (Arts) —London
- Organisational skills
- Leadership
- Communication skills
Group Activites Coordinator - Oremi
Hestia —Kensington and Chelsea
- Computer skills
Head Facilitator
The Why Place —London
- £350 a week
- English
- Supervising experience
- Experience working with children
Quick apply
17h
Health Referral Instructor
GLL —Hammersmith
- £16.93 an hour
- Part-time
- Employee discount
- Referral programme
Facilitator: Group Worker
Ministry of Justice —Woking
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
13d
Prison Facilitator - HMP Wormwood Scrubs
Shannon Trust —London
- £18,758 a year
- Part-time
- Employee assistance programme
- Life insurance
7d

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facilitator jobs near brook green, gtl

Customer Service Host - T3

ABM -
London Heathrow Airport

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Job details

Full-time
£15.44 an hour

Qualifications

Front desk
Aviation passenger services
Customer interaction

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 2 off, 40 hours per week

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Overview of the Role

As a Customer Service Host at Heathrow Airport, you are the welcoming face and central facilitator for passengers requiring special assistance. Operating from the host desk either landside or airside, your core mission is to deliver excellent customer service from the moment a passenger arrives. You play a crucial role in ensuring every customer receives a positive, safe and enhancing experience by carefully assessing their requirements and setting the stage for a seamless journey.

Working collaboratively with the management team, your primary focus is on actively managing and facilitating the daily operational flow. Rather than directly managing people, you will monitor the environment to ensure that the highest standards of service are maintained and that operational, quality and safety guidelines are consistently followed by the Customer Service Agents. Ultimately, you act as a key brand ambassador, embodying ABM’s core values to ensure every passenger feels valued and supported.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Act as the primary ambassador at the host desk (landside or airside), greeting every passenger warmly, assessing their needs and ensuring they receive excellent service from the moment they arrive.

Manage & Facilitate the Passenger Experience: Proactively ensure all passengers are booked into the tracking system and expedite smooth transfers throughout the terminals to support on-time departures and flight connections throughout the terminals. During delays or disruptions, you will act as the key communication link, liaising directly with handling agents to keep passengers fully informed.

Ensure Standards & Escalate Quickly: Facilitate a seamless operation by monitoring the environment and ensuring Customer Service Agents (CSAs) are properly equipped, follow correct protocols and maintain high standards. You will stay vigilant by identifying potential SLA failures and escalating issues immediately to the Service Delivery Manager or Allocators to ensure agents are deployed quickly and effectively.

Apply Now

Refine Your Search

facilitator jobs in brook green, gtl

Customer Service Host - T3

Learning Facilitator

Senior Facilitator

Facilitator

Research Regulatory Facilitator

Customer Service Host - T2

Premier League Inspires Workshop Facilitator & Mentor (Secondary)

Customer Service Host

Junior Facilitator

Facilitator

Workshop Facilitator

Care Technology Operations Facilitator

Community Singing Facilitator

Sessional Recovery Worker

Calling all emerging artists

Group Activites Coordinator - Oremi

Head Facilitator

Health Referral Instructor

Facilitator: Group Worker

Prison Facilitator - HMP Wormwood Scrubs

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