Shop manager Work, Jobs in Brook Green, Gtl (with Salaries)

Store Manager - Aroma-Zone UK
Aroma-Zone —London
- Weekend availability
- Customer service
- Analysis skills
- Training & development
Quick apply
Store Supervisor
Footasylum —London
- Full-time
- Customer service
- Retail management
Assistant Shop Manager
Mind (Retail) —Shepherd's Bush
- Customer service
- Retail management
- Annual leave
- Employee assistance programme
Retail Shop Manager
Cancer Research UK —Hammersmith
- £28,586 - £32,749 a year
- Full-time
- Customer service
- Recruiting
- Retail management
- Employee discount
Assistant Shop Manager
Mind —Ealing
- £14.85 - £14.90 an hour
- Part-time
- Customer service
- Retail management
- Annual leave
- Employee assistance programme
Assistant Shop Manager
The Children's Society —London
- £10,814.59 a year
- Part-time
- Computer literacy
- Supervising experience
- Computer skills
- Annual leave
Shop Manager
Greggs —London
- £34,824 a year
- Serving
- Customer service
- Supervising experience
- Employee discount
Quick apply
Urban Outfitters Assistant Store Manager - White City, London
Urban Outfitters —London
- Full-time
- Team management
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
Shop Manager - Chapter Two
The Hospice of St Francis —Chesham
- £28,755 a year
- Full-time
- Social media management
- Customer service
- Analysis skills
- Employee discount
- Sick pay
Quick apply
9d
Assistant Store Manager
Aroma-Zone —London
- Weekend availability
- Continuous improvement
- POS
- Training & development
Quick apply
2d
Commercial Retail Operations Manager
Jellycat —London
- Hybrid work
- Project management
- Organisational skills
10d
Store Manager
Lindt Careers —London
- Bar
- Customer service
- Analysis skills
10d
Shop Manager
TRAID —London
- £33,610 a year
- Full-time
- Continuous improvement
- Training & development
- Retail management
- Health & wellbeing programme
- Employee discount
Quick apply
2h
Retail Manager
BBC —London
- £60,000 a year
- Full-time
- Communication skills
- Marketing
4d
Assistant Store Manager
The White Company —London
- Customer service
- Training & development
- Retail management
- Employee discount
7d
Assistant Store Manager - Westfield
Chisholm Hunter Ltd —London
- Full-time
- Training & development
- Retail management
- Store discount
- Annual leave
Quick apply
Store Manager
waterdrop® —London
- Full-time
- Customer service
- Business development
- Training & development
- Employee discount
Quick apply
Supervisor
Astrid & Miyu —London
- £23,250 a year
- Supervising experience
- Mentoring
- Training & development
Quick apply
Assistant Manager
Boots —West London
- £16 an hour
- Weekend availability
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
11d
Retail Manager
BBCSTUDIOS —London
- £60,000 a year
- Full-time
- Communication skills
- Annual leave
4d

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Store Manager - Aroma-Zone UK

Aroma-Zone -
London

Quick apply

Job details

Full-time

Qualifications

French
Operations management
Customer service
Retail team management
Profit & loss
Analysis skills
Market research
Continuous improvement cycles oversight
Store management
Opening procedures
Customer loyalty building
Management reporting
Professional development mentoring
Customer interaction
Multidisciplinary collaboration
Retail experience
Training & development
Stock replenishment
Loss prevention
Stock coordination
Retail management
Leadership
Team motivation leadership
Communication skills
Facilities maintenance

Full job description

JOIN A BRAND REDEFINING NATURAL WELLBEING

Caring for people and the living world is at the heart of everything we do. At Aroma-Zone, we believe natural wellbeing should be accessible, effective and grounded in transparency and scientific expertise.

By joining us, you become part of a team driven by curiosity, knowledge-sharing and a positive impact.

ABOUT THE ROLE

We are looking for a Store Manager to join our team in Westfield White City.

As a true brand ambassador, you will inspire and empower your team to deliver a unique AZ customer experience and to deliver exceptional results and a unique customer experience bringing natural beauty and well-being to life in our first UK store.

You will run your store as an entrepreneur, accountable for its commercial success, operational excellence and team culture. You will foster a warm and inclusive environment where customers feel welcomed, inspired and supported on their wellness journey.

YOUR DAY-TO-DAY RESPONSIBILITIES

Business & Strategy

Lead and manage all store operations: retail sales, product advice, aromatherapy and personalised workshops, stock management and events.
Deliver the AZ strategy and commercial plan for your store
Drive sales growth through a deep understanding of customer behaviours, local trends and opportunities.
Take full ownership of KPIS: sales targets, customer experience, stock, P&L and stock control.
Analyse performance and implement action plans to continuously improve results in collaboration with your team
Provide regular reporting to leadership and contribute ideas for the wider UK strategy

Brand Experience & VM

Ensure your store offers a sensory, inspiring and educational brand experience, aligned to AZ values.
Oversee all aspects of visual merchandising, presentation and store environment.
Manage stock replenishment and presentation standards – from shopfloor to window displays to workshops
Build brand visibility and foster relationships within the local wellness and beauty community; represent AZ at local events and with VIP’s where required.

Leadership & Team Development

Lead, coach and develop your team, fostering autonomy, accountability and a growth mindset
Support recruitment of passionate, customer-focused team members.
Embed the AZ culture and values; create a team environment where purpose and wellbeing matter.
Deliver continuous training on brand philosophy, products, selling techniques, customer experience, health & safety
Regular provide coaching and feedback to support individual growth and team engagement.
Identify and nurture talent, create clear development pathways within the business.
Promote cross-functional collaboration and positive team dynamics

Customer Experience

Champion an exceptional customer experience across all touchpoints — both in-store and in workshops.
Lead by example on the shop floor — actively engaging with customers and coaching your team to do the same.
Drive NPS and customer satisfaction scores through personalised, expert advice and welcoming service.
Manage stock effectively to ensure full availability and a seamless shopping experience.
Handle customer issues with care and integrity; foster loyalty and trust.
Actively gather customer insights and share feedback with leadership to continually enhance the customer journey.

Operations & Store Management

Ensure operational excellence across all store activities — opening, closing, cash handling, compliance.
Guarantee the security of staff, customers and stock.
Maintain store equipment, facilities and service standards at the highest level.
Coordinate with service providers to ensure quality, compliance and efficient maintenance.
Manage stock processes — ensuring accuracy, efficiency and optimal availability.
Take full ownership of loss prevention, cost control and in-store risk management.

Health & Safety

Champion Aroma-Zone’s QHSE standards — ensuring full team compliance and continuous improvement.
Embed sustainability practices within store operations and team culture.

WHAT WE ARE LOOKING FOR

Experience

Proven experience in leading and developing high-performing retail teams.
Strong background in managing high-footfall retail environments with operational complexity.
Expertise in beauty, wellness or lifestyle retail preferred.
Deep understanding of customer experience and modern retail leadership.
Proficiency in Microsoft Office, POS systems, reporting and KPI management.

Skills & Mindset

Natural leadership — able to inspire, empower and motivate.
Ideal candidate will have a skincare / wellness background or managed big size store / team
Entrepreneurial spirit — runs the store as their own business.
Results-driven with strong analytical thinking.
Passion for customer experience and brand storytelling.
Excellent communication and coaching skills.
Organised, detail-oriented and solutions-focused.
High energy, adaptable and proactive.
Positive, collaborative and purpose led.
Good level of spoken French is desirable

WORKING HOURS

Full Time
40 Hours
Flexibility required: weekends / evenings

WORKING AT AROMA-ZONE

We aim to create a workplace where people feel respected, supported and able to grow.

Learning and collaboration are part of everyday life, and we encourage everyone to develop their skills over time.

RETAIL STORES

Our stores bring Aroma-Zone’s expertise and customer experience to life every day.

They are places where customers can discover, learn and connect.

Ready to grow with us?

If this sounds like you, we would be pleased to hear from you.

INCLUSION

We are committed to building an inclusive workplace and welcome applications from people of all backgrounds.

Quick apply

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JOIN A BRAND REDEFINING NATURAL WELLBEING

ABOUT THE ROLE

YOUR DAY-TO-DAY RESPONSIBILITIES

WHAT WE ARE LOOKING FOR

WORKING HOURS

WORKING AT AROMA-ZONE

RETAIL STORES

Ready to grow with us?

INCLUSION

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