Customer support & client services occupations Work, Jobs in Brooke, Nfk (with Salaries)

Customer Service Assistant
Norfolk County Council —Norwich
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Data entry
- Employee discount
- Gym membership
Customer Contact Adviser
Norwich City Council —Norwich
- £26,824 - £29,064 a year
- Hybrid work
- English
- Communication skills
- Annual leave
6d
Customer Service Advisor
East Suffolk Council —Lowestoft
- £25,583 - £28,142 a year
- Full-time
- Hybrid work
- Office experience
- Free parking
- Employee discount
11d
Customer Contact Advisor - Norse Care
Norse Group LTD —Norwich
- £26,000 - £29,000 a year
- Full-time
- CRM software
- Organisational skills
- IT
- Annual leave
4d
Customer Service Assistant
Freightforce Distribution Ltd —New Costessey
- Full-time
- Customer service
- Microsoft Office
- Computer skills
Quick apply
1d
Customer Contact Advisor (Nights)
Norse Group LTD —Norwich
- £26,438.07 a year
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
5d
Telecare Team Leader - Nights
Careline365 —Norwich
- £30,975 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Analysis skills
- Free parking
- Annual leave
9d
Customer Service Advisor
Civic Recruitment Limited —Lowestoft
- £14.59 an hour
- Full-time
- Remote
- Customer service
- English
- Microsoft Office
Quick apply
15h
Customer Service Operative (Wymondham)
Toilets+ Limited —Wymondham
- £27,040 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
6h
Customer Contact Advisor (Saturdays)
Norse Group LTD —Norwich
- £26,438.07 a year
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
6d
Customer Service Representative (Norwich)
Wipro Limited —Norwich
- Computer literacy
- Presentation skills
- Financial services
Customer Advisor
Thurlow Nunn —Norwich
- £26,507.98 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Manager - Rackheath
Angling Direct —Rackheath
- From £40,000 a year
- Customer service
- Leadership
Quick apply
Quality Coach - 6 Months FTC
Wipro Limited —Norwich
- Computer literacy
- Financial services
- Business
14d
Customer Services Advisor
Bromford Flagship Livewest —Dereham
- £27,667.79 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Sick pay
Contact Centre Manager
Epos Now —Norwich
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Communication skills
- Referral programme
1d
Customer Service Advisor
Angling Direct —Rackheath
- £13.21 an hour
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
5d
Payment Saves Agent- Bilingual
Epos Now —Norwich
- £26,436 a year
- Weekend availability
- Bilingual
- Spanish
- Sales
- Free parking
- Referral programme
Customer support Consultant
Epos Now —Norwich
- £25,396 - £27,000 a year
- Full-time
- Hospitality
- Google Suite
- Customer service
- Free parking
- Annual leave
Logistics Customer Service and Sales Assistant
Jarrolds —Norwich
- £12.71 an hour
- Full-time
- Sales
- Customer service
- Data entry
Quick apply
1d

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customer support & client services occupations jobs near brooke, nfk

Customer Service Assistant

Norfolk County Council -
Norwich

Apply Now

Job details

Permanent | Full-time
£25,989 - £26,403 a year

Benefits

Company pension
Employee discount
Gym membership
Car scheme

Qualifications

Customer relationship management
Data entry

Full job description

Norfolk County Council Customer Service Centre are looking for telephone Customer Service Assistants to join our high performing team.

We are looking for reliable workers to join our hybrid working multi-skilled team.

We respond to around 30,000 customer contacts per month. This role will be phone based, taking in-bound calls from a wide variety of customers.

With the challenges the Council faces with declining budgets, it is even more important that we deliver a high quality, customer focussed and effective service to all of our customers. As the authority streamlines its processes, our staff will support customers with information and access to services using the internet and various other resources, making sure customers receive a great service.

Do you:

Have experience working in a high-pressure environment
Enjoy being an ambassador for excellent service
Have the ability to multitask, logging accurate information while talking to the customer
Diffuse difficult situations where the customer is in crisis
Get satisfaction from delivering a high standard of customer service
Enjoy using various resources to deliver the best and right service for your customer
Have a service improvement mind-set, wanting to make things better for our customers
Have good attention to detail and excellent data entry skills

If you have answered yes to all of the above then we would love to hear from you!

Our Customer Service Centre is open from 9am to 5pm Monday to Friday. We respond to contacts for all services provided by Norfolk County Council, so no day is ever the same.

These are some benefits you can enjoy by working for Norfolk County Council:

Competitive salary
Generous holiday entitlement
Health and Wellbeing services including fast-track physiotherapy and a free counselling service
Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
Financial benefits such as:
- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Please note – Previous applicants for this position will not be eligible to apply.

Redeployment closing date: 5 August 2026 23:59

All other applicants closing date: 16 August 2026 23:59

Apply Now

Refine Your Search

customer support & client services occupations jobs in brooke, nfk

Customer Service Assistant

Customer Contact Adviser

Customer Service Advisor

Customer Contact Advisor - Norse Care

Customer Service Assistant

Customer Contact Advisor (Nights)

Telecare Team Leader - Nights

Customer Service Advisor

Customer Service Operative (Wymondham)

Customer Contact Advisor (Saturdays)

Customer Service Representative (Norwich)

Customer Advisor

Customer Service Manager - Rackheath

Quality Coach - 6 Months FTC

Customer Services Advisor

Contact Centre Manager

Customer Service Advisor

Payment Saves Agent- Bilingual

Customer support Consultant

Logistics Customer Service and Sales Assistant

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