Site agent Work, Jobs in Brooke, Nfk (with Salaries)

Payment Saves Agent
Epos Now —Norwich
- £26,436 a year
- Weekend availability
- Bilingual
- Spanish
- Sales
- Free parking
- Referral programme
Operational Analyst - Contact Centre
Careline365 —Norwich
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Maths
- Free parking
- Employee assistance programme
Site Agent
Knights Brown —Norwich
- Civil engineering
Team Leader
Kier Group —Norwich
- Full-time
- Flexible schedule
Structures Agent
Gallifordtry —Norwich
- Full-time
- Employee assistance programme
- Employee discount
Accounts Receivable Analyst
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- Microsoft Excel
- Accounting
- In-person
- Free parking
Quick apply
School cleaner
ABM Contract Services Ltd —Beccles
- £12.71 - £12.85 an hour
- Part-time
- Organisational skills
- School
- Free parking
Quick apply
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Section Engineer
Knights Brown —Norwich
Graduate Quantity Surveyor or Employers Agent - Norwich or Cambridge
AECOM —Norwich
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Communication skills

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Operational Analyst - Contact Centre
Careline365 —Norwich
The Operational Analyst will play a key role in driving day‑to‑day performance across Careline365’s contact centre and marketing activity.
£45,000 - £60,000 a year

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Payment Saves Agent

Epos Now -
Norwich

Apply Now

Job details

Full-time
£26,436 a year

Benefits

Free parking
Company pension
Referral programme
On-site parking

Qualifications

Bilingual
Spanish
Sales
Customer service
Upselling
English
Account management
Communication skills

Full job description

Job Description:

Customer Retentions Agent- Spanish/English speaking

£26,436.80 per year + Uncapped commission

Norwich

Full-time, Permanent

40 hours per week: Monday to Friday (Some weekend working required- 1 in 6 weekends, either Saturday or Sunday) Between the hours of 9am-6pm.

About the Role

We’re hiring a Customer Retentions/Payment Saves Agent to join our fast-paced Retention team in Norwich.

This is a customer-focused, commercially driven role where you’ll speak to merchants who are thinking about cancelling or reducing their service. We are searching for commercially aware bilingual (Spanish) agent who ideally has experience from either a retention role or strong upselling/cross-selling experience.

The successful candidate will be able to speak both English and Spanish with merchants/customers.

Your job is to understand their concerns, solve problems quickly, and clearly explain the value of staying with Epos Now.

You’ll also reach out to inactive customers, re-engage their accounts, and manage contract renewals to secure long-term partnerships.

If you enjoy talking to customers, solving problems, and working towards clear targets, this role offers strong earning potential and career progression.

What You’ll Be Doing

Contact customers who have requested cancellation or are at risk of leaving
Understand customer issues and provide effective solutions to retain their business
Reconnect with inactive merchants and encourage them to start trading again
Manage contract renewals and secure long-term agreements (12–18 months)
Handle objections confidently while protecting revenue
Use live pricing and simple calculations during customer conversations
Work to clear targets including retention, response times, and customer activity

What We’re Looking For

Experience in customer service, sales, retention, or account management
Fluent in English and Spanish (essential)
Strong communication skills and confidence handling difficult conversations
Comfortable working in a target-driven environment
Ability to think commercially and make quick decisions
Confident using numbers during live conversations

Benefits

Company pension
Free parking
On-site parking

Why Join Us?

You’ll be part of a growing fintech company helping thousands of small businesses stay connected and keep trading. This is a great opportunity for someone who wants to build a career in retention, sales, or customer success with real earning potential.

Our Interview Process

Stage 1 – Initial Conversation- A short telephone conversation with a member of our Talent Team.

Stage 2 – Hiring Manager Interview- A face-to-face interview with the Hiring Manager to discuss your experience, skills and suitability for the role.

We aim to keep our recruitment process straightforward, engaging and respectful of your time.

Apply Now

Refine Your Search

site agent jobs in brooke, nfk

Payment Saves Agent

Operational Analyst - Contact Centre

Site Agent

Team Leader

Structures Agent

Accounts Receivable Analyst

School cleaner

Section Engineer

Graduate Quantity Surveyor or Employers Agent - Norwich or Cambridge

More jobs to discover

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