Service agent Work, Jobs in Broughton, Nth (with Salaries)

Customer Service Representative (Full-time)
MTH Networks & Monkey Tree Hosting Ltd. —Kettering
- £26,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Customer Service Agent
Northgate Vehicle Hire —Milton Keynes
- £28,734 a year
- Customer service
- Employee discount
Quick apply
7d
Call Handler
SinglePointCalls Ltd —Daventry
- £13.00 - £15.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Payroll & Client Services Administrator (Part-Time)
The Business Hut Ltd —Market Harborough
- £14.50 - £16.50 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
14d
Nominations Officer (Housing)
Sage Homes —Northampton
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Lettings Officer
Sage Homes —Northampton
- Hybrid work
- Microsoft Office
- Continuous improvement
- Organisational skills
Administrator
British Summer School —Oakham
- £691.19 - £774.62 a week
- Weekend availability
- School
- Annual leave
Receptionist
LAH Property Marketing —Milton Keynes
- £15,748.20 - £31,496.40 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
8d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Wellingborough
- £3,800 a month
- Full-time
- Sales
Quick apply
Residential Property Legal Assistant
Davisons Law —Rugby
- Full-time
- Administrative experience
- IT
- Typing
- Annual leave
- Referral programme
Quick apply
New Build Analyst
LSL Property Services —Kettering
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
Temporary Accommodation Assistant
Milton-Keynes-Council —Milton Keynes
- £13,412 a year
- In-person
- Annual leave
- Employee discount
2h
Sales Executive (New Build Homes) - Corby
Allison Homes —Corby
- Weekend availability
- Sales
- Administrative experience
- Driving
- Employee discount
- Sick pay
Quick apply
Trainee European Import Operator
Simarco —Bedford
- Full-time
- Customer service
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
4d
Application Developer
LSL Property Services —Kettering
- Full-time
- Azure
- SQL
- JavaScript
Legal Assistant (Conveyancing)
GloverPriest —Wellingborough
- Word processing
- Communication skills
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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service agent jobs near broughton, nth

Customer Service Representative (Full-time)

MTH Networks & Monkey Tree Hosting Ltd.
Kettering

Quick apply

Job details

Permanent | Full-time
£26,000 a year
3 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Windows
Technical support
Customer support
Communication skills

Full job description

About us:

We are Monkey Tree Hosting, also trading as MTH Networks.

At Monkey Tree Hosting, we are passionate about delivering robust, reliable, and user-friendly hosting and IT solutions vital to helping our looked-after businesses navigate the complexities of the digital landscape.

At MTH Networks, our mission is to make broadband simple. Focusing on the residential broadband market, we are devoted to offering the best internet alongside personalised and expert support to ensure that every customer's needs are met with efficiency and care.

With a growing customer base and a reputation for personal, expert service, we're on the lookout for a motivated Customer Service Agent to join our family to help keep our customers smiling.

What can you expect as a Customer Service Agent at MTH?

As a Customer Service Agent, you will be the first point of contact for our customers. Whether it's helping someone get into their emails, helping a new customer get their router up and running or answering billing questions, your job is to provide prompt, friendly, and effective support every single time.

Reporting directly to your Team Leader, some of your day-to-day responsibilities will include:

Responding to customers via our CRM (email), our LiveChat and over the phone
Making outbound calls where requested or more suitable
Troubleshooting network issues
Troubleshooting technical issues, escalating to the Technical Team where necessary
Assisting customers with account management, billing, and product queries
Making residential broadband sales
Making commercial sales to new and existing business customers
Maintaining highly accurate records of customer interactions
Collaborating across departments to ensure a smooth journey for the customer
Contributing ideas to improve our support systems and processes

We are looking for someone who holds the following qualities and attributes:

A customer-first, ready-to-help mindset with a calm and helpful attitude
Good written and verbal communication skills
A fast learner who is eager to learn
Able to comfortably manage multiple ongoing tasks while maintaining accuracy
Able to work independently and manage your time effectively
Able to work collaboratively with your team
A good grasp of prioritisation principles
Knows their way around a computer, being familiar with Windows 10/11
Proficient with the Microsoft 365 suite (Outlook, Word, Excel, etc.)
A strong desire to develop and push themselves

Prior experience in a customer support or tech support role is desired but by no means essential.

This role will involve working any 5 out of 7 days, meaning weekend availability is essential. Your working hours will consist of rotating shifts between 08:00 and 20:00.

You'll be contracted for 37.5 hours a week, with a daily 30-minute unpaid lunch.

---

Does that sound like the position for you? Great! We look forward to receiving your CV and a brief cover letter telling us why you're the person for the job.

If you have any questions at all, please let us know.

Good luck!

---

Job Types: Full-time, Permanent

Pay: £26,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Ability to commute/relocate:

Kettering NN15 6XW: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please provide a brief summary to let us know why you are the person for the job.

Experience:

Customer Service: 1 year (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service agent jobs in broughton, nth

Customer Service Representative (Full-time)

Customer Service Agent

Call Handler

Payroll & Client Services Administrator (Part-Time)

Nominations Officer (Housing)

Help Desk Engineer

Helpdesk Agent (Full Time Office Working inc weekends)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Lettings Officer

Administrator

Receptionist

JUNIOR SALES ADVISOR

Residential Property Legal Assistant

New Build Analyst

Temporary Accommodation Assistant

Sales Executive (New Build Homes) - Corby

Trainee European Import Operator

Application Developer

Legal Assistant (Conveyancing)

Ticketing Manager

I want to receive the latest job alerts for service agent in broughton, nth

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