Communication specialist Work, Jobs in Broughty Ferry, Dnd (with Salaries)

Customer Support Advisor (9 months FTC)
Snappy Shopper —Dundee
- Weekend availability
- CRM software
- In-person
- Communication skills
Quick apply
13h
Admissions Officer (Visitor Experience)
School Talent —St. Andrews
- Full-time
- CRM software
- Hospitality
- University
Quick apply
10d
Rehabilitation Support Worker
NHS Scotland —Cupar
- £29,103 - £31,409 a year
- Rehabilitation centre
- Travel
- Organisational skills
10d
Customer Service Specialist
Halliburton —Arbroath
- Full-time
- Customer service
15h
Cyberspace Communications Specialist Apprenticeship
DYW Tay Cities —Dundee
- From £26,300 a year
- Full-time
QA Engineer (Mid Level)
Waracle —Dundee
- Full-time
- Hybrid work
- Agile
- SDLC
- Annual leave
- Employee assistance programme
Quick apply
5d
Activities Co-ordinator
Northlands Care Home (Woodroyd Care) —Blairgowrie
- £14 an hour
- Part-time
- Computer literacy
- Organisational skills
- In-person
Quick apply
2h
Trainee Sales Executive
John Clark Motor Group —Dundee
- Sales
- Customer service
- Presentation skills
- Employee discount
Sales Executive
WeBuyAnyCar —Dundee
- Up to £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
5d
HR People Business Partner
Apex Hotels Ltd —Dundee
- Full-time
- Bar
- Management
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
Team Leader, Community Justice Social Work
Perth & Kinross Council —Perth
- £56,348 - £60,647 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Work from home
3d
Travel Escort
Fife Council —Fife
- £25,604.23 a year
- Part-time
- Organisational skills
- Communication skills
- School
- Employee discount
8d
Senior QA Engineer (Mobile)
Waracle —Dundee
- Full-time
- Hybrid work
- Azure
- DevOps
- APIs
- Annual leave
- Employee assistance programme
Quick apply
6d
Energy Compliance Analyst
Here's The Plan Ltd. —Perth
- £26,500 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Operations Manager
Carnoustie Golf Hotel & Spa —Carnoustie
- £42,000 a year
- Full-time
- Hospitality
- Hotel
- Leadership
- Annual leave
12d
Physiotherapy Assistant Practitioner
NHS Scotland —Buckhaven
- £31,537 - £34,303 a year
- Travel
- Organisational skills
- IT
Care Assistant
BCG Cares —Forfar
- £13.45 an hour
- Full-time
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
13d
Agricultural Modern Apprentice
The James Hutton Institute —Dundee
- £24,479 a year
- Full-time
- English
- Driving
- Communication skills
14d
Project Officer
Deafblind Scotland —Fife
- £24,723 - £29,229 a year
- Part-time
- Microsoft Office
- Travel
- Mentoring
- Work from home
- Sick pay
Quick apply
13d
Import & Export Customs Specialist
Dover Fueling Solutions —Dundee
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Communication skills
3d

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Customer Support Advisor (9 months FTC)

Snappy Shopper -
Dundee

Quick apply

Job details

Fixed term contract
13 hours ago

Qualifications

CRM software
Canva
Customer support
Communication skills
Help desk

Full job description

Please note that this role will be titled ‘Retail Support Advisor’ internally.

About Us

Snappy Shopper is the market leader in the growing Q-commerce convenience grocery sector, worth £41bn in the UK. We work with independent retailers and major convenience store partners, helping local businesses serve customers online so communities thrive and revenue stays local. Retailers on our platform typically see significant uplift in monthly revenue, making our service mission critical to local high streets.

Our location
We are a UK company with colleagues across the country and offices in Dundee and Edinburgh. The Customer Support Advisor position is based in our Dundee HQ (City Quay) and will include shift patterns that cover evenings and weekends on a rota. You will be expected to work on-site as required by the rota and to collaborate closely with colleagues across teams.

About the team
You will join the Customer Support team, working alongside Technical Support, Retail Operations and Marketing. The team is collaborative and fast-moving; everyone contributes ideas and supports one another to provide excellent service to both retailer partners and shoppers. This role provides exposure to multiple parts of the business and is a great opportunity to develop operational and technical knowledge.

About the role

The Customer Support Advisor will be the first point of contact for retailers and shoppers, helping resolve queries across phone, email, WhatsApp and social channels. The role involves troubleshooting our internal platforms, supporting simple marketing activity and managing payment or order issues. Full training will be provided and there are clear escalation routes to specialist teams.

Your day-to-day will include:

Handling enquiries from retailers and customers across phone, email, WhatsApp and social media
Troubleshooting technical issues, including updating retailer settings, amending menus and using internal admin tools
Supporting basic marketing activities and campaign tasks (training provided)
Managing payment, order and account issues and liaising with finance or operations where necessary
Recording interactions accurately in CRM and ensuring timely follow-up
Spotting trends in queries and contributing to process improvements to reduce repeat issues

This is a varied, hands-on role for someone who is curious, organised and enjoys getting stuck into detail. You will work with colleagues across the business and have the chance to make a visible impact during the contract period.

To be successful in this role, you’ll be/have:

Experience working in a customer-facing role, ideally in a fast-paced environment.
Strong written and verbal communication skills, with the confidence to speak with customers, retailers and colleagues throughout the day.
Comfortable learning and using technology, with experience administering, troubleshooting or navigating multiple systems.
Strong attention to detail and the ability to follow processes accurately while balancing multiple priorities.
Organised and able to manage workflows, deadlines and competing demands effectively.
A calm, solution-focused approach when dealing with customers, partners and unexpected challenges.
Adaptable and comfortable working in a fast-moving environment where priorities can change and no two days are exactly the same.
Someone who enjoys variety, problem-solving and working collaboratively with others to find solutions.
As a growing technology business, we're continuously improving our platform and processes, so flexibility, curiosity and a willingness to learn are important.

Desirable:

Experience using CRM systems, helpdesk tools or messaging platforms.
Retail-facing experience.
Familiarity with Canva.
Exposure to payments, order management or e-commerce systems.

Who you are

Community: You collaborate and share success with colleagues and partners.
Be Snappy: You work at pace and adapt to changing priorities.
Breaking Barriers: You find creative ways to solve problems and open new opportunities.
Craic on: You enjoy working with a range of stakeholders and bring positive energy to the role.

What’s in it for you

Joining Snappy means working with a high-growth tech business where your contributions are visible. You’ll gain operational and technical experience, work alongside supportive colleagues and have opportunities to develop new skills. We offer a competitive hourly rate and the chance to be part of a fast-moving team.

Applying

Please include a short cover note explaining why you are interested in the role and what you would bring to the team. We welcome applications from people of all backgrounds and are committed to inclusive recruitment.

This role will be titled Retail Support Advisor internally.

Quick apply

Refine Your Search

communication specialist jobs in broughty ferry, dnd

Customer Support Advisor (9 months FTC)

Admissions Officer (Visitor Experience)

Rehabilitation Support Worker

Customer Service Specialist

Cyberspace Communications Specialist Apprenticeship

QA Engineer (Mid Level)

Activities Co-ordinator

Trainee Sales Executive

Sales Executive

HR People Business Partner

Team Leader, Community Justice Social Work

Travel Escort

Senior QA Engineer (Mobile)

Energy Compliance Analyst

Operations Manager

Physiotherapy Assistant Practitioner

Care Assistant

Agricultural Modern Apprentice

Project Officer

Import & Export Customs Specialist

I want to receive the latest job alerts for communication specialist in broughty ferry, dnd

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