Head of data Work, Jobs in Brownhills, Wmd (with Salaries)

Service Centre Operator
Nuvoli Limited —Elford
- £26,230 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- IT
- Annual leave
Quick apply
9d
Head of CSU
Walsall Council —Walsall
- £81,501 - £92,483 a year
- Full-time
- English
- Flexitime
Inclusion & Outcomes Lead
Head Office —Birmingham
- Up to £70,000 a year
- Full-time
- Travel
- Leadership
- School
- Employee assistance programme
- Employee discount
9d
Recruitment Coordinator
The Steamhouse —Redditch
- £14 an hour
- Part-time
- Hybrid work
- Hospitality
- Microsoft Office
- Administrative experience
- Work from home
- Employee discount
Quick apply
6d
Head of Education Safeguarding
Birmingham City Council —Birmingham
- £66,627 - £85,845 a year
- Full-time
- No degree
- Leadership
Operations Compliance Officer
BCA Logistics —Birmingham
- £28,744 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
Quick apply
Catalogue Controller
Alliance Automotive Procurement Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
Senior Income and Information Officer
Walsall Healthcare NHS Trust —Walsall
- £49,387 - £56,515 a year
- Full-time
3d
Group Operations Coordinator
Surecare UK ltd —Birmingham
- £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Head of Data Science
Halfords —Redditch
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Data Subject Rights Specialist
Veolia ES (UK) Limited —Cannock
- Up to £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Student Administrator
LD Training Services —Dudley
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Head of Category Strategy
Sciensus —Burton-On-Trent
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Head of HR
Hays HR —Birmingham
- £550 - £650 a day
- Temporary
- Human resources
- Leadership
1d
Head of Data Engineering
Halfords —Redditch
- Full-time
- Hybrid work
- Annual leave
- Employee discount
EiQ Chief Technology Officer
LRQA group —Birmingham
- AI
HR Business partner
Keys Group —Halesowen
- Up to £55,000 a year
- Travel
- Human resources
Quick apply
Equality, Diversity and Inclusion Officer
The Royal Wolverhampton NHS Trust —Wolverhampton
- £32,073 - £39,043 a year
- Part-time
- Nursing
5d
Regional Sales Manager North
Instaloft LTD —Telford
- £60,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Free parking
Quick apply
6d

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head of data jobs near brownhills, wmd

Service Centre Operator

Nuvoli Limited -
Elford

Quick apply

Job details

Full-time
£26,230 a year
9 days ago

Benefits

Casual dress
Cycle to work scheme
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Driving Licence
Microsoft Outlook
Technical support
Organisational skills
Telecommunication
IT
Communication skills
Help desk

Full job description

Job Brief

Looking for a candidate for an immediate start and lives within short commutable distance our head office in Elford.

You will be a member of a growing team that manages incoming calls, emails and enquiries from our customers regarding their mobile or fixed telecoms estates. The Service Centre Operator provides first-line technical and customer support for telecommunications services, including voice, data, and connectivity solutions. The role is responsible for diagnosing faults, resolving service issues, and ensuring a high level of customer satisfaction through efficient and professional support.

Key Responsibilities

Act as the first point of contact for telecom-related incidents, service requests, and enquiries
Provide troubleshooting and resolution for issues relating to voice services, Hardware or software issues and connectivity
Log, manage, and track incidents using a ticketing system, ensuring accurate documentation and timely updates
Escalate complex or unresolved issues to second- or third-line support teams in line with SLAs
Liaise with internal teams, suppliers, and network providers to coordinate fault resolution
Perform basic configuration and provisioning tasks for telecom services where required
Ensure all work complies with company processes, security standards, and regulatory requirements
Deliver clear, professional communication to customers at all times

Experience and skills

Previous experience in a telecoms, IT helpdesk, or technical support role (preferred but not essential)
Basic understanding of telecommunications
Strong troubleshooting and problem-solving skills
Excellent verbal and written communication skills
Ability to work under pressure and manage multiple tickets simultaneously
Customer-focused approach with strong attention to detail
Experience using ticketing systems and remote support tools (beneficial but not required)
Proficient in relevant computer applications (Outlook, Word, Excel)
Able to work independently within a team setting
Organisational skills
Attention to detail

Schedule
Monday - Friday, 37.5 hours per week. 9am - 5.30pm

Holiday
24 days per annum + bank holidays, rising to 29 days with service
Additional half day's annual leave each month

Location of Work
Due to the location of our offices you must hold a full UK driving license

Job Type: Full-time

Pay: £26,230.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
On-site parking
Private medical insurance

Licence/Certification:

driving license, or are you able to reliably commute? (required)

Work Location: In person

Quick apply

Refine Your Search

head of data jobs in brownhills, wmd

Service Centre Operator

Head of CSU

Inclusion & Outcomes Lead

Recruitment Coordinator

Head of Education Safeguarding

Operations Compliance Officer

Catalogue Controller

Senior Income and Information Officer

Group Operations Coordinator

National Contract Manager

Head of Data Science

Data Subject Rights Specialist

Student Administrator

Head of Category Strategy

Head of HR

Head of Data Engineering

EiQ Chief Technology Officer

HR Business partner

Equality, Diversity and Inclusion Officer

Regional Sales Manager North

I want to receive the latest job alerts for head of data in brownhills, wmd

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