Client relations Work, Jobs in Bruntingthorpe, Lec (with Salaries)

Client Relations Executive
Portman Finance Group —Northampton
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Sales Assistant | Customer Service Advisor | Immediate Start
The Limitless Organisation —Leicester
- £500 - £900 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Client Experience Advisor
The Watches of Switzerland Group —Leicester
- IT
- In-person
- Communication skills
- Employee assistance programme
Quality and Governance Administrator
Spire Healthcare —Leicester
- Part-time
- Computer literacy
- Free parking
- Annual leave
5d
Live Well Engagement Advisor
Leicester City Council —Braunstone
- £28,598 - £31,022 a year
- Weekend availability
- Travel
- Annual leave
- Employee discount
Relief Officer
ASEL —Leicester
- £12.71 - £15.00 an hour
- Weekend availability
- Communication skills
- School
- Employee assistance programme
Recycling Operative
Industrial Site Maintenance —Rugby
- £12.71 an hour
- Full-time
- Heavy lifting
- In-person
- Mechanical knowledge
Quick apply
6d
Senior HRBP
ID Logistics & Transport Ltd —Northampton
- £60,000 a year
- Full-time
- In-person
- Leadership
Quick apply
Luxury Events & Fundraising Relationship Executive
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Free parking
- Flexitime
Quick apply
4d
Legal and Compliance Officer
NewGenn Solutions Ltd —Coventry
- £42,000 - £45,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
- Free parking
- Relocation assistance
Quick apply
14d
Account & Project Manager
FS Facilities Management —Leicester
- £38,000 - £42,000 a year
- Full-time
- Microsoft Office
- Project management
- Driving
- Free parking
Quick apply
Administrator (ID Team)
Countrywide Tax and Trust Corporation —Leamington Spa
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Employee discount
Quick apply
Graduate HR Partner
Amazon UK Services Ltd. —Coalville
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Customer Service Advisor - Part Time
Barclays —Rugby
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
12d
Asset Experience Associate
NAA-Jones Lang LaSalle Resources —Northampton
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
11d
Tenancy Sustainment Worker
Spring Housing Association —Coventry
- Up to £26,000 a year
- Weekend availability
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Sick pay
Quick apply
7d
Paraplanner
Boolers —Enderby
- £35,000 - £42,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Residential Conveyancer
Eventus Recruitment Group —Leicester
- £30,000 - £45,000 a year
- Call to connect
- IT
- Communication skills
- Free parking
VP Enterprise Growth
Bright Horizons —Northampton
- From £99,000 a year
- Full-time
- Hybrid work
- Sales
- Master's degree
- Business development
- Employee discount
Quick apply
18h

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Client Relations Executive

Portman Finance Group
Northampton

Quick apply

Job details

Qualifications

Customer service
Microsoft Office
Organisational skills
Typing
Account management
A Level

Full job description

Overview

The Client Relations Executive will be responsible for answering initial queries, either via the telephone or through webchat, with the need to quickly qualify and pass the client onto the appropriate sales team member where appropriate. The Client Relations Executive will also undertake a number of other varied tasks including but not limited to quality monitoring call recordings and providing feedback to the sales team, obtaining reviews for the business from customers, improving data quality by verifying and merging data records, ensuring business processes are followed and assisting with customer due diligence processes after suitable training.

Due to the nature of the position, we are looking for someone who has an excellent professional and engaging telephone manner. The successful candidate will be confident providing constructive feedback and have a strong attention to detail, the Client Relations Executive role is key in managing and maintaining an excellent client experience.

As the successful candidate grows in the role, there will be opportunity - if the candidate wishes - to support the Regulated Sales Service Team on regulated finance transactions. In time, the successful candidate may have the opportunity to transition into the Regulated Sales Service Team, where responsibilities would include dealing with finance enquiries from regulated business customers, assessing their finance options, drafting straightforward credit applications to lenders, organising the signing of finance paperwork and ultimately paying out regulated finance deals. All of this would be part of a wider professional development plan, and only if the successful candidate showed an interest in developing into this team, which is well supported with training and compliance support.

Responsibilities

Quality monitoring of call recordings and providing feedback to sales team
Assist with complaints handling and complaints resolution matters
Answer incoming calls and webchat messages, screening and directing to the Sales Team where appropriate;
Ensure our Customer Records Management system is kept up-to-date with client leads and summaries;
Support the Client Relations Team Manager and Director of Compliance and Operations with ad-hoc duties as and when required;
Assist with obtaining Trustpilot and Google reviews from customers;
Provide support to the Director of Compliance and Operations on straightforward compliance matters following appropriate training; and
Any other appropriate job duties in line with the associated skill and experience of the post holder.

Requirements

Skills and experience required

Degree-educated is strongly preferred, with a minimum of A-Levels, or equivalent, essential, at BBB or above;
Previous Sales or Professional Services Secretarial, Customer Service or Account Management experience is advantageous but not essential;
Ability to communicate clearly in-person, over email, and on the telephone;
Ability to quickly and confidently screen and progress calls and webchat enquiries through to appropriate Sales Team members;
Ability to type and talk simultaneously;
Positive and engaging telephone manner; and
Strong Microsoft Office skills with experience of using a webchat, or similar, function.

Personal Attributes

Excellent written and oral communications skills;
Ability to remain calm under pressure and meet deadlines;
Strong organisational skills with a high attention to detail;
Ability to prioritise and handle multiple tasks at any given time in a fast-paced environment;
Pro-active and enthusiastic with a can do attitude;
Good commercial acumen; and

Benefits

Company Overview

Portman Finance Group was established in 2007 to provide UK SMEs with access to a range of finance options under one roof. We have now arranged over £1billion in funding for over 15,000 companies.

Portman secure finance for businesses of all sizes via our own lending and panel of over 40 partners. We offer flexible payment terms, reducing large initial outlays and protecting cash-flow, and are one of the largest privately owned Broker-Lenders in the UK.

Portman work with any type of private sector business. We have a long and successful history financing a variety of assets, quickly and easily. If you’re looking to lease or purchase further equipment, release equity or simply borrow, Portman can provide your business with the finance it needs.

Please note that as part of the recruitment process a criminal records check/credit history check will be carried out by an authorised third party.

Quick apply

Refine Your Search

client relations jobs in bruntingthorpe, lec

Client Relations Executive

Hygiene Manager

Sales Assistant | Customer Service Advisor | Immediate Start

Client Experience Advisor

Quality and Governance Administrator

Live Well Engagement Advisor

Relief Officer

Recycling Operative

Senior HRBP

Luxury Events & Fundraising Relationship Executive

Legal and Compliance Officer

Account & Project Manager

Administrator (ID Team)

Graduate HR Partner

Customer Service Advisor - Part Time

Asset Experience Associate

Tenancy Sustainment Worker

Paraplanner

Residential Conveyancer

VP Enterprise Growth

I want to receive the latest job alerts for client relations in bruntingthorpe, lec

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