pharmaceutical Work, Jobs in bude, con (with Salaries)

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Dispensary Manager

Bottreaux Surgery -
Boscastle

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension
On-site parking

Qualifications

Sales
GCSE
Organisational skills
Leadership
Marketing

Full job description

Job Summary
We are seeking an experienced and dynamic Dispensary Manager to oversee daily operations within our busy GP Practice. The successful candidate will be responsible for managing staff, ensuring compliance with regulatory standards, and delivering exceptional customer service. This role requires strong leadership, organisational skills, and the ability to optimise sales and operational efficiency.

Duties

The following are the core responsibilities of the Dispensary Manager. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels.

Ensure accurate dispensing of prescriptions in line with the Human Medicines Regulations 2012 and local protocols
Manage stock control, including ordering, receipt, storage, and disposal of medications
Monitor stock levels to prevent shortages or wastage and ensure cost-effective purchasing
Maintain controlled drugs registers and ensure compliance with controlled drugs legislation
Oversee prescription endorsements and reimbursement claims
Handle the receipt and balancing of prescription money accurately
Ensure proper recording of cash and card payments from patients
Prepare and submit end-of-month returns for NHS reimbursement and accounting purposes
Liaise with pharmaceutical company representatives regarding new products, updates, and clinical support
Schedule and manage appointments for drug representatives in the practice
Check and reconcile wholesaler statements to ensure accuracy of deliveries and invoices
Maintain good working relationships with suppliers and resolve discrepancies promptly
Take responsibility for Dispensary Services Quality Scheme (DSQS) requirements
Sign up to DSQS and maintain active participation in the scheme
Conduct required DSQS audits, including DRUMS (Dispensary Returns & User Monitoring System)
Submit DSQS work within deadlines to ensure compliance and practice reimbursement
Ensure dispensary activities comply with MHRA, NHS regulations, and local governance standards
Conduct regular audits of dispensary procedures, medicines usage, and compliance with clinical governance
Investigate and report dispensing errors or near misses, implementing corrective actions
Supervise and support dispensary staff, including dispensers, dispensary assistants, and trainees
Conduct staff appraisals, training, and continuing professional development (CPD)
Develop and implement dispensary policies and standard operating procedures (SOPs)
Liaise with GPs, nurses, and administrative staff regarding prescription queries and medicines management
Act as the point of contact for external stakeholders, including pharmacies, suppliers, and regulatory bodies
Support patient education on medications and answer patient queries appropriately
Maintain accurate records of dispensary activities, audits, and staff training
Produce reports on stock usage, dispensary performance, and financial metrics as required
Support the practice in achieving QOF, CQC, DSQS and other regulatory targets

Job Types: Full-time, Permanent

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

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