Market leader Work, Jobs in Budleigh Salterton, Dev (with Salaries)

Customer Services Portfolio Manager
EDF Energy —Exeter
- £45,760 a year
11d
SRO Commercial Analyst
South West Water —Exeter
- Up to £42,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
8d
Branch Manager
Travis Perkins —Lyme Regis
- Full-time
- Sales
- Communication skills
- Employee discount
Graduate Sales Executive (Exeter & Surrounding Areas)
VetPlus —Exeter
- From £30,000 a year
- Sales
Market Street Team Leader
Morrisons —Exeter
- Bakery
- Annual leave
- Employee discount
Quick apply
9d
Sr. Product Line Manager - Telecom Subsystems
Coherent Corp. —Paignton
- £64,000 a year
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Technical Service Specialist
Medtronic —Exeter
- £37,600 - £56,400 a year
- Full-time
- Maintenance
- Travel
General Sales Manager - Exeter
City West Country Ltd —Exeter
- Leadership
- Employee assistance programme
Quick apply
10d
Project Leader
Mott MacDonald —Exeter
- Full-time
- Engineering
- Annual leave
Team Member
NEXT —Exeter
- £8.28 - £14.53 an hour
- Part-time
- Employee discount
10d
Market Research Analyst (Insights Coordinator)
Exeter Students' Guild —Exeter
- From £26,586 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- HTML
- Work from home
- Employee discount
Quick apply
3d
Business Development Manager (BDM) - Exeter- Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Exeter
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Unit Manager
Compass Group —Exeter
- £38,000 a year
- Full-time
- Management
- Hospital
- Organisational skills
- Employee discount
1d
GBP 8183 Student Recruitment & Events Assistant
University of Exeter —Exeter
- From £28,029 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Customer service
- University
2d
Service Development Manager - 12 month fixed term contract
EDF Energy —Exeter
- £45,760 a year
- Hybrid work
- Continuous improvement
- Communication skills
2d
Associate Director / Director (CEng or CGeol)
Kingdom & Partners Ltd —Exeter
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
Assistant Manager
Rockfish Torquay Restaurant - Vacancies —Torquay
- £14 - £16 an hour
- Overtime
- Referral programme
Quick apply
Optometrist
Optical Express Group —Exeter
- Up to £80,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Technology Programme Manager
Wokingham Borough Council —Shute
- £52,414 - £57,870 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Managing Director
Gallagher —Exeter
- Management
- Leadership
- Communication skills
- Employee stock purchase plan
- Life insurance

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Customer Services Portfolio Manager

EDF Energy -
Exeter

Apply Now

Job details

£45,760 a year
11 days ago

Benefits

Company pension
Discounted gym membership

Full job description

About the Role

Make a real difference for millions of customers

At EDF, our purpose is simple – to help our customers thrive. In our Portfolio Service & Experience team, you’ll play a key role in delivering outstanding service to business customers and partners, making sure every interaction counts.

This is your chance to lead, shape, and inspire a high-performing team, while owning the end-to-end experience for a portfolio of brokers, consultants, and strategic customers.

What You’ll Be Doing

As a Customer Service Portfolio Manager, you’ll lead from the front – driving performance, building relationships, and creating exceptional experiences. You’ll:

Take full ownership of the customer journey, ensuring seamless service across all channels
Lead and develop a hybrid onshore/offshore team (approx. 11–15 people), creating a culture of high performance and accountability
Manage relationships with our strategic Third-Party Intermediaries (TPIs), including brokers and energy consultants, acting as a trusted partner
Lead regular client meetings, both virtually and face-to-face
Act as the key point of escalation, resolving complex customer challenges
Gather and translate customer feedback into actionable insights, influencing internal stakeholders
Collaborate across our Business & Wholesale (BWS) teams to continuously improve the service we deliver
Drive performance across three key areas, customer experience, employee engagement, and Business value & results

You’ll also have the freedom to shape how your team works – from priorities and schedules to recognising success and driving improvement.

Who You Are

We’re looking for someone who combines strong leadership with deep customer focus and the confidence to operate in a complex, fast-moving environment. You’ll thrive in this role if you bring:

Essential experience from the energy industry, ideally in a portfolio, customer service or support leadership role
Successful leadership of teams across onshore/offshore models
Confidence in working with strategic customers, TPIs or consultants, building long-term relationships
Excellent stakeholder management skills, with the ability to clearly communicate customer insight and influence decisions
Experience of handling escalations and high-profile customer interactions
An organised, resilient and abled management of competing priorities in a fast-paced environment
A natural collaborative approach, bringing people together to solve problems and improve outcomes

If you’re a commercially driven account leader who enjoys building relationships and delivering growth, we’d love to hear from you.

Pay, Benefits and Culture

The contractual location of the role is Gadeon House, Exeter, and the current requirement is to work from our Exeter office twice a week. There is an expectation of travelling nationwide to meet customers as well as internationally to meet our Partners, potentially several times a year or for extended periods.

This role has a starting salary of circa £45,760 per annum. However, you’ll be appointed based on your existing salary, competence, experience and qualifications. As well as potential for an annual bonus, and a market‑leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days and more.

At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us.

Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility and inclusion of minority ethnic backgrounds, LGBTQ+ communities and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.

Join us and find your success at EDF!

Closing date: Sunday 5th July 2026

#SuccessIsPersonal #EDFcareers #LI-Hybrid

Success is Personal. It's your journey, powered by us. Join us and drive the transition towards An Electric Britain.

Apply Now

Refine Your Search

market leader jobs in budleigh salterton, dev

Customer Services Portfolio Manager

SRO Commercial Analyst

Branch Manager

Graduate Sales Executive (Exeter & Surrounding Areas)

Market Street Team Leader

Sr. Product Line Manager - Telecom Subsystems

Technical Service Specialist

General Sales Manager - Exeter

Project Leader

Team Member

Market Research Analyst (Insights Coordinator)

Business Development Manager (BDM) - Exeter- Circa 41k Basic - 53k OTE Uncapped

Unit Manager

GBP 8183 Student Recruitment & Events Assistant

Service Development Manager - 12 month fixed term contract

Associate Director / Director (CEng or CGeol)

Assistant Manager

Optometrist

Technology Programme Manager

Managing Director

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