Patient access coordinator Work, Jobs in Budock Water, Con (with Salaries)

Integrated Safeguarding Services Administrator
Cornwall Partnership NHS Foundation Trust —Truro
- £25,760 - £27,476 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Word processing
- Employee discount
10d

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Integrated Safeguarding Services Administrator
Cornwall Partnership NHS Foundation Trust —Truro
Support the single point of access and deal with telephone queries, typing correspondence, maintaining stores, opening and sending post, ensuring invoices are…
£25,760 - £27,476 a year
10d

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Integrated Safeguarding Services Administrator

Cornwall Partnership NHS Foundation Trust -
Truro

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Job details

Permanent | Full-time
£25,760 - £27,476 a year
10 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Car scheme

Qualifications

Microsoft Word
Microsoft Excel
Word processing
NVQ
Typing
Communication skills

Full job description

Band 3

Main area

Administration

Grade

Band 3

Contract

Permanent

Hours

Full time - 37.5 hours per week (5 working days over 7 days)

Job ref

201-26-581

Site

Impact RCHT

Town

Truro

Salary

£25,760 - £27,476 Per Annum

Salary period

Yearly

Closing

08/07/2026 23:59

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

Care based on what matters to people.
Care provided at home or close to home.
Improvement through learning, research and innovation.
Prevention and alternatives to hospital.

Great Organisation

Buildings that support health and wellbeing.
Technology enabled care.
Care teams are supported by responsive corporate services.
Safe, efficient, effective and productive.

Great People

A place people love to work and feel valued.
Living our values with staff (all voices count).
Attract, grow and develop talent.
Leaders with compassion, who continuously learn and listen.

Great Partner

Encourage and enable effective partnerships.
Joined-up community services.
Work with others to maximise workforce opportunities.
Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.

We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

Cornwall Foundation Trust

Royal Cornwall Hospitals NHS Trust

Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

Job Overview

Good working knowledge of healthcare systems would be beneficial; however, this role is also a great opportunity to move into health care, and safeguarding, from other business sectors, bringing transferable skills and work / life experience.

To provide efficient office admin support to integrated safeguarding services.

Within this administrative role, the post holder will be party to some sensitive and distressing safeguarding information, although full support will be given at all times.

we are a supportive team who enjoy working together to make a difference to people's lives.

Main duties of the job

Communication and Working Relationships

The post holder must have good interpersonal communication skills and be able to communicate effectively with the following individuals, services and organisations:

Integrated Safeguarding Services team members

CFT/RCHT staff

Multi-Agency Referral Unit

Safeguarding Services, Cornwall Council

Staff within the Cornwall Health Care Community

Devon & Cornwall Police Vulnerable Adult Officers

Service Users and Carers

Care Coordinators

Administrative

Support the management of inbox enquiries about Safeguarding related issues from statutory agencies, care homes, staff, service users and families of service users

Receive and process referrals of abuse and neglect incidents

To provide admin support to the Multidisciplinary Integrated Safeguarding Service requiring flexibility and willingness to learn

Support the single point of access and deal with telephone queries, typing correspondence, maintaining stores, opening and sending post, ensuring invoices are authorised and paid, maintain shared drives, basic office maintenance, maintaining accurate staff rota.

To provide administrative support for the Children’s, Adult and Maternity safeguarding team and other Safeguarding Practitioners when required

Regular use of Word and Excel documents

Minute taking for a range of Integrated Safeguarding Services meetings

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education / Qualifications and Relevant Experience

Essential criteria

NVQ 3 in Business Administration or equivalent experience
RSA III typing/word processing or equivalent ability
Experience in using Microsoft Word and Excel

Desirable criteria

ECDL or equivalent

Knowledge and Ability

Essential criteria

Awareness of the importance of confidentiality in this sensitive role
Able to develop and apply creative solutions to problems
Able to set up office systems, manage, store and present electronic documents

Skills and Aptitude

Essential criteria

Calm disposition and ability to process distressing information and seek support when needed

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

Career conversations and individual development plans for succession planning and talent management
Protected CPD time for registered staff
Access to a dedicated central development fund supporting CPD for all staff
Leadership and Management development programmes
Coaching and mentoring opportunities
A full clinical induction programme for operational skills
Access to a care certificate programme for our band 1-4 clinical staff
A bespoke and robust preceptorship programme to support newly qualified staff
Individual professional development programmes

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

Suite of health and wellbeing initiatives to support our colleagues physical and mental health
Free access to individual HARP portfolios to support revalidation for nursing staff
Free DBS checks where required
Discounts available from retailers, UK hotels and main attractions
NHS Pension Scheme
Salary sacrifice car scheme
Cycle to work scheme
The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on 01208 834644

Apply Now

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Integrated Safeguarding Services Administrator

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Band 3

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Education / Qualifications and Relevant Experience

Essential criteria

Desirable criteria

Knowledge and Ability

Essential criteria

Skills and Aptitude

Essential criteria

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