Customer service & operations analyst Work, Jobs in Bulwell, Ntt (with Salaries)

Customer Service & Operations Analyst
Alexander Mann Solutions (AMS) —Castle Donington
- £14.29 an hour
- Overtime
- Hybrid work
- Customer service
- Computer literacy
- Administrative experience
IT Service Desk Analyst
TheNottingham —Nottingham
- £26,000 - £31,000 a year
- Microsoft Office
- Communication skills
11d
Customer Service Analyst
FERRERO —Alfreton
- Customer service
- Communication skills
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Tech Operations Analyst
TheNottingham —Nottingham
- £30,000 - £36,000 a year
- Hybrid work
- Azure
- Scripting
- IT
Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills
Customer Service Analyst - 12 Months FTC
FERRERO —Alfreton
- Temporary
- Customer service
- Communication skills
Product Specialist - Transport Operations
Microlise —Nottingham
- From £40,000 a year
- Hybrid work
- Communication skills
- Employee assistance programme
6d
Lead Debt Recovery Performance Analyst
Equifax —Nottingham
- Full-time
- Management
- SQL
- Bachelor's degree
- Sick pay
11d
Business Analyst Apprentice
Futures Housing Group —Derby
- £25,679 a year
- Full-time
- Business
- Communication skills
14d
Business Analyst – NetSuite (Mid-Level)
Select Engineering —Nottingham
- £50,000 - £60,000 a year
- Call to connect
- ERP systems
- AWS
- Project management
Senior ERP Support Analyst
ERA —Ripley
- Full-time
- Sales
- ERP systems
- SQL
- Free parking
- Employee assistance programme
1d
ResChem QC Analyst Derby
ResChem Analytical Ltd —Derby
- Bachelor's degree
- Communication skills
- Employee assistance programme
Quick apply
Senior Finance Analyst – Central Operations
Boots —Nottingham
- Full-time
- Microsoft Powerpoint
- IT
- Employee assistance programme
- Employee discount
12d
Principal Payroll Analyst
MHR INTERNATIONAL UK LIMITED —Nottingham
- Continuous improvement
- Communication skills
- Employee discount
- Referral programme
First Team Tactical Analyst
Derby County Football Club —Derby
- Weekend availability
- Microsoft Powerpoint
- English
- Master's degree
- Annual leave
- Employee discount
Quick apply
14d
Condition Monitoring Engineer
ONYX Insight —Nottingham
- Full-time
- Spanish
- Maths
- Bachelor's degree
Quick apply
Senior Payroll Analyst
Xylem —Nottingham
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
12d
Payroll Analyst
MHR INTERNATIONAL UK LIMITED —Ruddington
- Human resources
- Communication skills
- Employee discount
- Referral programme
20h
Finance Analyst RtR
DHL —Worksop
- £27,000 - £29,000 a year
- Hybrid work
- Accounting
- Communication skills
20h

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customer service & operations analyst jobs near bulwell, ntt

Customer Service & Operations Analyst

Alexander Mann Solutions (AMS) -
Castle Donington

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Job details

Full-time
£14.29 an hour

Qualifications

Customer service
Computer literacy
Administrative experience
Organisational skills
Typing
Communication skills

Full job description

Job description

On behalf of NatWest, AMS are seeking a Customer Service Advisor working within our Internal Support Team in NatWest’s Castle Donnington Office, Futures House, DE74 2HN

As part of this role, you will be undertaking customer service duties and supporting first line queries for colleagues working within NatWest relating to property queries or organisation of executive meetings.

What the role involves

As a key member of our support team, you’ll play an essential part in ensuring seamless communication and smooth operations across various internal services. Your responsibilities will include:

Providing first-line support for colleagues’ property-related queries, including accurately identifying issues, logging them in our system, and assigning them to the correct supplier with the appropriate Service Level Agreement (SLA)
Coordinating Executive meeting room bookings across branches and office sites—PC proficiency is essential for navigating scheduling tools and systems
Engaging in real-time internal communication via our Chat Contact Channel, handling up to two live chat conversations simultaneously
Supporting occasional inbound phone inquiries; while calls may occur, the role primarily focuses on digital communication
Working rotational shifts as scheduled by our central operations team, with advanced visibility via an app
Availability to work on select bank holidays, based on operational needs

What we can offer

Start date – Monday 13th July 2026 (Dependant on Vetting)
6 Month Contract
Working hours: Monday – Friday between hours of 7am – 5pm
Training schedule: Monday – Friday 8am – 4pm for approximately 2 weeks
Hybrid working schedule
Hourly rate: £14.29 per hour
Full time position: 35 hours per week
You will work remotely first from home with expectations to be in the office twice a month. These days will be scheduled by central team and require attendance.
Overtime is available dependent on business need
Office location: Futures House, East Midlands Airport, Argosy Way, Castle Donnington, Leicestershire, DE74 2HN

What we are looking for:

Excellent written and verbal communication skills
Demonstrated experience in customer service or contact centre environments
PC literate and excellent computer literacy skills
Strong administrative and organizational skills
Excellent attention to detail and accuracy in logging information
Ability to manage own workload and work to meet targets and deadlines
Ability to work in a fast paced environment and manage multiple tasks
Fast and accurate typing skills or previous experience in contact channel operations

Job Reference: NWG02274

Apply Now

Refine Your Search

customer service & operations analyst jobs in bulwell, ntt

Customer Service & Operations Analyst

IT Service Desk Analyst

Customer Service Analyst

Senior Complaints Insight Specialist

Tech Operations Analyst

Second Line Analyst

Customer Service Analyst - 12 Months FTC

Product Specialist - Transport Operations

Lead Debt Recovery Performance Analyst

Business Analyst Apprentice

Business Analyst – NetSuite (Mid-Level)

Senior ERP Support Analyst

ResChem QC Analyst Derby

Senior Finance Analyst – Central Operations

Principal Payroll Analyst

First Team Tactical Analyst

Condition Monitoring Engineer

Senior Payroll Analyst

Payroll Analyst

Finance Analyst RtR

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