customer support coordinator Work, Jobs in bungay, sfk (with Salaries)

Client Support Coordinator - Residential Conveyancing, Norwich (office based role)
Ashtons Legal —Norwich
- Customer service
- Microsoft Office
- Communication skills
Quick apply
9d
Customer Operations & Application Support Coordinator
Primary Care IT Ltd. —Norwich
- £26,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
Sales Development Co-ordinator
BarrattDevelopments —Norwich
- Weekend availability
- Customer service
- Programmable logic controllers
- Communication skills
Apprentice Hire & Sales Coordinator
GAP Group —Leiston
- £15,311 - £16,224 a year
- Full-time
- Sales
- IT
- Communication skills
- Annual leave
Sales Coordinator
Warings Furniture Ltd —Larling
- From £28,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
- Free parking
Quick apply

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customer support coordinator jobs near bungay, sfk

Client Support Coordinator - Residential Conveyancing, Norwich (office based role)

Ashtons Legal -
Norwich

Quick apply

Job details

9 days ago

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

This role is responsible for delivering excellent client service and supporting a smooth onboarding process for residential property matters. Key duties include handling client enquiries, issuing quotes, opening files, completing ID, due diligence, AML, and source of funds/wealth checks, and providing administrative support throughout the client journey.

Key Responsibilities

Act as the first point of contact for new and existing clients via phone and web enquiries
Issue quotes and onboarding documentation through Peppermint
Manage referrals and open new client matters, ensuring all required information is captured accurately
Support clients with ID verification, source of funds/wealth checks, and explain onboarding/legal requirements
Carry out conflict checks and maintain accurate client contact and matter records
Prepare, issue, receive, and upload onboarding documents
Arrange appointments where needed and support fee earners with workflow planning
Assist with deed/document requests, file closing, and wider team cover when required
Follow best practice, compliance, risk, AML, CQS, and SLA requirements
Complete mandatory training and continue professional development

Skills and Experience Required

Experience in customer service or a similar professional services environment
Strong communication, listening, and interpersonal skills
Organised, detail-focused, and able to manage a high-volume workload
Confident adapting communication style to different audiences and handling challenging situations
Positive, proactive, and professional approach
Competent in Microsoft Office and case management systems such as Peppermint
Able to review source of funds information and follow up where further evidence is needed
Ideally around three years’ relevant experience in a comparable environment
Flexible and committed to meeting client and team needs

A full job description can be provided on request.

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customer support coordinator jobs in bungay, sfk

Client Support Coordinator - Residential Conveyancing, Norwich (office based role)

Customer Operations & Application Support Coordinator

Sales Development Co-ordinator

Apprentice Hire & Sales Coordinator

Sales Coordinator

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