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EMEA Service Engineer

Anritsu -
Luton

Apply Now

Job details

Full-time

Qualifications

Driving Licence
English
Telecommunication
Communication skills

Full job description

Radio Frequency & Microwave
Digital Transmission
Optical (Optical Spectrum Analyser and OTDR)
Oscilloscopes
Digital Mobile Radio (Wireless)

Your responsibilities will be as follows:
• To inspect, fault find, calibrate and repair all Anritsu products with initial focus on RF/µw (and Digital) equipments.

To maintain the laboratory & test equipment used in calibration and repair activity, making sure it is in good working order and within the correct and current calibrations (i.e. for ISO17025 traceability etc)
To produce Anritsu EMEA quality documentation after carrying out any service work. (i.e. detailed call report, results sheets, equipment lists, calibration certificates etc)
To work closely with the Anritsu EMEA Sales & Service Support Team to ensure all internal procedures are followed for recording service calls (i.e. booking in/out procedures, parts consumed, parts ordered, time spent, work completed etc within the SBO system, warranty reclaim etc).
On-site work at customer facilities will also be required in UK, EU and MEA but this will be based on experience and knowledge and will be no more than 25% of the time.
Ensure all Anritsu Quality and Conformance requirements are met as per the Anritsu Quality Manual and procedures and the direction of the Anritsu Compliance Manager.
Attend training courses and seminars as required which could mean travel to the US and/or Japan depending on the product and the service requirement.
Generally assist other Anritsu EMEA Service Engineers and the EMEA Demo Pool as required.
To inspect, test and prepare Anritsu demonstration equipments for as required for onward sale to customers.
Produce reports, statistics and summaries of activity as required.
Maintain the department in a clean, organised, tidy & generally presentable condition.

To join us in this key role you will need to possess these essentials:
• A proven background (with relevant technical qualification or equivalent technical experience) in Telecommunications Engineering, especially RF & Microwave hardware engineering knowledge and skills

Good problem-solving skills including ability to adopt lateral thinking approach to fault finding and problem resolution.
Good communication and relationship building skills especially when dealing with customers.
Full / valid Driving License and Fluent English is a must
An independent, well organised, self motivated and focused personality, able to work alone and unsupervised and with minimum direction when at customer premises.
Flexible and willing to accept short notice tasking and changes to work routines.
Ability to absorb information quickly & accurately
Attention to detail, proactive and excellent communication skills
A strong willingness to travel and work away from the home environment across the EMEA region.
Previous experience in the repair and calibration of telecommunication equipment, specifically test and measurement equipment would be nice to have.
Experienced in the on-site environment and the field service role would be an advantage.
Understanding and use of uncertainty of measurements.
Knowledge of Digital Telecommunications & Optical Communications is a plus
Another European Language would be an advantage

Apply Now

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