Customer success manager Work, Jobs in Burgess Hill, Wsx (with Salaries)

Customer Success Manager
Russell Publishing —Brasted
- Up to £45,000 a year
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Work from home
Key Account Manager - UK
Atlas Copco Group —Burgess Hill
- Sales
- Engineering
- English
SME Retention Team Manager
AXA —Royal Tunbridge Wells
- Up to £50,000 a year
- Analysis skills
- Continuous improvement
- Financial services
8d
Aftersales Manager
Marco Limited —Edenbridge
- £35,000 - £38,000 a year
- Full-time
- ERP systems
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
13d
Lead Online Manager
Sainsbury's —Haywards Heath
- From £36,250 a year
- Management
- Leadership
- Employee discount
8d
Customer Account Manager
Avalara —Brighton
- Hybrid work
- Sales
- APIs
- AI
- Annual leave
Partner Onboarding Coordinator
ELMOgroup —Horsham
- £32,000 - £34,000 a year
- Hybrid work
- Project management
- AI
- Negotiation
- Employee assistance programme
- Employee discount
10d
Business Development Manager
Clear Business —Brighton
- Up to £40,000 a year
- Full-time
- Sales
- Employee discount
Quick apply
Business Development Manager (BDM) - Brighton - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Brighton
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Service Manager
International Workplace Group plc —Redhill
- Up to £40,000 a year
- Full-time
- Customer service
- In-person
- Restaurant
17h
Duty Manager
Iceland —Burgess Hill
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
9d
Business Development Manager
Instant Glass & Glazing —Crawley
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Sick pay
Quick apply
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Management
- Customer service
- AI
- Free parking
- Employee discount
Quick apply
12d
Customer Service & Sales Advisor
Stellantis &You —Crawley
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
2d
Mobile Business Development Manager
Global 4 —Horsham
- £50,000 - £60,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Referral programme
Quick apply
8d
Global Account Manager (f/m/div)
Infineon Technologies AG —Redhill
- Full-time
- Sales
- Engineering
- English
Senior Account Manager
Tillo —Brighton and Hove
- Full-time
- Hybrid work
- APIs
- Communication skills
- Annual leave
A&D Consultant London
Orac —Horsham
- Full-time
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Quick apply
Retail Sales Assistant
TH Baker —Haywards Heath
- Up to £12.75 an hour
- Part-time
- In-person
- Retail sales
- Employee discount
Quick apply
1d
Regional Account Manager
Securitas Technology UK —Brighton
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick apply

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customer success manager jobs near burgess hill, wsx

Customer Success Manager

Russell Publishing -
Brasted

Apply Now

Job details

Up to £45,000 a year

Benefits

Free parking
Company pension
Work from home
Company events
Employee discount

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Customer service
Microsoft Office
Organisational skills
IT
Account management
Communication skills
Marketing

Full job description

Department:

Customer Success

Salary:

Up to £45,000 per annum depending on experience

Location:

Russell Publishing operates a hybrid working policy, with the ability to work from home up to 3 days per week.
Our office is located in Brasted, Kent.

Summary:

We are recruiting a Customer Success Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions.

To succeed in the role, you will be commercially minded, require strong communication, customer service and relationship building skills along with the ability to manage multiple accounts and projects simultaneously. The successful applicant should have a minimum of 3 years’ experience working in account management, or a customer service role within a B2B environment.

Key Responsibilities:

Steer customer satisfaction through proactive management of performance metrics, service quality, and delivered value.
Drive high levels of retention and foster growth through strategic relationship management and value delivery.
Identify and nurture opportunities for account growth, working in collaboration with internal stakeholders to enable upselling, cross-selling, and service expansion.
Coordinate centralized account management across key functions—including Sales, Marketing, Content, Client Services, and Finance—to ensure seamless communication, alignment, and delivery of campaigns and projects.
Prepare and maintains account health reports, highlighting performance, opportunities, and areas for improvement.
Conducts regular account health checks to monitor performance, satisfaction, and alignment with customer objectives.

Key Skills/ Requirements:

3 years’ experience working in account management, or a customer service role within a B2B environment.
Demonstrated success managing high-value or strategic customer accounts
Strong understanding of marketing services, ROI measurement, and client success metrics.
Excellent interpersonal skills- clear and confident communicator at all levels.
Exceptional organisational and planning skills with flexibility to adapt to changes.
Strong Excel skills including the ability to produce reports.
Excellent communications skills.
Develop and maintain strong working relationships.
IT skills in Microsoft Office, including Word and Excel.
Understanding of CRM systems.

Company Benefits:

We are committed to ensuring everyone feels included, valued and appreciated and we offer a supportive, flexible working environment, amazing opportunities for personal and professional development.

Other benefits also include:

Hybrid working (2 days in the office)
Pension contribution
Free car parking
Benefits platform with discounts, wellness and engagement tools
Christmas closure
Company events

Application:

Due to the nature of our location, applicants will require their own vehicle to travel to work.

If you would like to apply, please send a covering letter, CV and salary expectations to Nicola Gilmore, [email protected]

Apply Now

Refine Your Search

customer success manager jobs in burgess hill, wsx

Customer Success Manager

Key Account Manager - UK

SME Retention Team Manager

Aftersales Manager

Lead Online Manager

Customer Account Manager

Partner Onboarding Coordinator

Business Development Manager

Business Development Manager (BDM) - Brighton - Circa 41k Package - 53k OTE Uncapped

Customer Service Manager

Duty Manager

Business Development Manager

Operations / Service Director

Customer Service & Sales Advisor

Mobile Business Development Manager

Global Account Manager (f/m/div)

Senior Account Manager

A&D Consultant London

Retail Sales Assistant

Regional Account Manager

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