Quality assurance officer Work, Jobs in Burgess Hill, Wsx (with Salaries)

Patient Transport Liaison Officer
EMED Group —Burgess Hill
- £13.30 an hour
- Full-time
- Hospital
- Travel
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
11d
Compliance Officer
SVC Labs —Crawley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
5d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
AOG Officer
AerFin —Crawley
- £40,000 - £45,000 a year
- Weekend availability
- Customer service
- ERP systems
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Compliance Technical Support Officer
Cambridgeshire County Council —Weald
- £41,958 - £44,822 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
3d
Programme Support Officer
Sussex Partnership NHS Foundation Trust —Worthing
- £39,959 - £48,117 a year
- Full-time
- SharePoint
3d
Training Officer (Electrical Installation)
City & Guilds Group —Gatwick Airport
- From £42,000 a year
- Hybrid work
- Maintenance
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
4d
Clinical Photographer
Sussex Community Dermatology Service —Brighton
- Up to £51,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- IT
Quick apply
3d
Television Licence Field Officer
Capita —Brighton
- £31,650 a year
- Weekend availability
- IT
- Communication skills
- Flexible schedule
3d
Data Coordinator – Adult Learning
East Sussex County Council —Lewes
- Analysis skills
- Organisational skills
Global Safety and Security Manager
Itad Ltd —Brighton
- £45,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
Quick apply
2d
Customer Service Officer
ABM —Brighton
- £13.88 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
12d
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
Transition Practice Lead
East Surrey College —Redhill
- £36,000.87 a year
- Full-time
- English
- Communication skills
- Free parking
4d
Director of Facilities and Estates
East Surrey College —Redhill
- £73,056.34 a year
- Teaching
- Free parking
2d
Security Officer
ABM —Brighton
- £13.88 an hour
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
12d
Customer Service Officer
ABM UK —Brighton
- £13.88 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
12d
Executive Assistant -FTC
Wates —Leatherhead
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
11d
Security Officer
ABM UK —Brighton
- £13.88 an hour
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
12d
Senior Compliance Manager
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Financial services
- Leadership
9d

I want to receive the latest job alerts for quality assurance officer in burgess hill, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

quality assurance officer jobs near burgess hill, wsx

Executive Assistant jobs in Leatherhead

Security Officer jobs in Brighton

Customer Service Representative jobs in Brighton

Photographer jobs in Brighton

Theatre Assistant jobs in London

Executive Assistant jobs in Bournemouth Bh8

Executive Assistant jobs in Cotswolds

Part Time Teaching Assistant 2 Days A Week jobs in London

Remote Accounts Assistant jobs in London

Executive Assistant jobs in Bracknell

Executive Assistant jobs in West Yorkshire

Part Time Finance Assistant jobs in London

Senior Compliance Manager jobs in Milton Keynes Mk9

Project Manager jobs in Liverpool

Registered Manager jobs in London

Senior Compliance Manager jobs in Biggleswade Sg18

Senior Compliance Manager jobs in Luton Lu1

Senior Care Assistant jobs in London

Senior Compliance Manager jobs in London

Facilities Management jobs in Bury St. Edmunds

Patient Transport Liaison Officer

EMED Group -
Burgess Hill

Quick apply

Job details

Full-time
£13.30 an hour
11 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Patient care
Communication skills

Full job description

We have a fantastic opportunity for a Patient Transport Liaison Officer (PTLO) to join our team based at the Royal Sussex County Hospital.

Supporting Operational and the Call Centre Operations Team; the Patient Transport Liaison officer will provide on site support to the Control team by providing assistance and solutions to patient transport service delivery concerns and will act as the second point of escalation within the hospital for all patient transport related issues. This includes Co-ordination with Track and Triage, Occupational Therapists and Care teams to ensure the smooth planning and successful delivery of complex discharges and communicating with patients within the hospital setting to keep them updated with any details related to their Patient Transport Service Bookings.

This is a full time, permanent position working 37.5 hours per week (Monday to Friday - 9am-5pm).

Hourly Rate: £13.30 per hour

Main Purpose of the Job

Maximising patient movement in and out of healthcare - utilising the full capacity of the resources
Work alongside Trusts, control staff, road staff and site teams to deliver effective communication
Patient care is crucial and should be made a priority
To provide solutions and support with a professional approach to difficult situations
Answering all enquiries escalation of patient transport service bookings.
Attend trust bed meetings in order to feedback pertinent information regarding imminent Patient Transport demands for the coming day.
To act as second point of escalation after CCO for all service users in order to provide clear and concise updates regarding any issue being escalated. This applies to all service users.

Duties and Responsibilities include

Work with EMED Controllers to deliver the requirements of the day to successfully transfer patients with the allocated resources and deploy crews accordingly to patients mobilities in a timely manner.
Communication between the trust and site teams - to determine if patients are ready to travel, can travel together etc. ensuring safe working practices relating to user care.
To liaise with control and monitor Cleric Booking System throughout the day to ensure smooth delivery of service for all users and reduce delays.
Liaise with control regarding any new and pertinent information that comes available in relation to patients and patient transport bookings including to amend notes on Cleric Booking System to ensure all information held is up to date.
Assist with assessments of properties as and when required - uploading information to systems for future information, liaise with site teams.
Act as representative of EMED to liaise with patients at hospital who are experiencing issues or delays on the day of travel to ensure that regular updates are given where required.
Support improvement of the service within the hospital setting by providing regular feedback of any obstacles to achieving appropriate service delivery.
To Act as escalation for controllers in the event that they are unable to communicate ETAs/Delays/Queries to any department within the hospital.
Assist Crews at Hospital Site as and when required to ensure safe and timely service delivery.
To support the control team in establishing order of priority as and when required by liaising with Site Teams at the hospital.
To complete 3rd manning journeys, completing patient feedback and vehicle/staff/site audits.
Be a key figure in relaying information from within the hospital in the event of serious incidents.

To be considered as a PTLO, you will need to have:

Commitment to patient care.
Experience of working in a healthcare / hospital setting.
Thorough working knowledge of Non-Emergency Patient Transport services.
The ability to plan and prioritise own workload.
Excellent communication skills – verbal and written – with the ability to explain decisions made.
Ability to make decisions based on impact assessment.
The ability to build effective relationships using influencing skills with key stakeholders

What benefits can you expect?

Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Paid holiday entitlement.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn, and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do; we take responsibility, and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.

Quick apply

Refine Your Search

quality assurance officer jobs in burgess hill, wsx

Patient Transport Liaison Officer

Compliance Officer

Governance Lead

AOG Officer

Compliance Technical Support Officer

Programme Support Officer

Training Officer (Electrical Installation)

Clinical Photographer

Television Licence Field Officer

Data Coordinator – Adult Learning

Global Safety and Security Manager

Customer Service Officer

Associate Director- Programme Delivery

Transition Practice Lead

Director of Facilities and Estates

Security Officer

Customer Service Officer

Executive Assistant -FTC

Security Officer

Senior Compliance Manager

I want to receive the latest job alerts for quality assurance officer in burgess hill, wsx

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected