Returns manager Work, Jobs in Burghfield, Brk (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
8d
Assistant Manager
Starbucks —Reading
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Outdoor Events Operations Manager (Firework Diplays)
Star Fireworks —Reading
- £27,000 - £32,000 a year
- Temporary
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
1d
Retail Service Managers- Reading
XC Trains Limited —Reading
- £26,888 - £34,061 a year
- Weekend availability
- Travel
Quick apply
9d
Deputy Store Manager
Starbucks —Reading
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Barista
Starbucks —Reading
- Weekend availability
- Store discount
- Employee assistance programme
Operations Assistant
Carb'n-Off Ltd. —Wokingham
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
7d
Deputy Store Manager
Lidl —Basingstoke
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
8d
Part-Time Medical Receptionist/Administrator
Chapel Row Surgery —Reading
- £12.71 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
- Store discount
Quick apply
Data & Insight Manager
Powerforce —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Python
- Health & wellbeing programme
- Annual leave
Business Development Manager - Obagi Skincare
Healthxchange —Reading
- Sales
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
Counter Manager
Sisley Paris —Reading
- Full-time
- Management
- Sales
- Supervising experience
Quick apply
10h
Venue Manager
Admiral Slots —Reading
- £32,671 a year
- Weekend availability
- Customer service
Quick apply
Relationship Manager
HSBC Global Services Limited —Reading
- Full-time
- Communication skills
- Banking
- Negotiation
15h
Branch Assistant
Epwin Group PLC —Reading
- Full-time
- Driving
- Organisational skills
- IT
- Annual leave
- Employee discount
Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Free parking
- Annual leave
Lead Our Team to Success – Dental Practice Manager
Smile Rooms Wokingham —Wokingham
- Full-time
- Anatomy knowledge
- Management
- Employee discount
Quick apply
5h
Branch Assistant
Quay – SBD —Reading
- Full-time
- Driving
- Organisational skills
- IT
- Annual leave
- Employee discount
Assistant Manager
Hollywoodbowlgroup —Basingstoke
- Up to £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Manager Station Operations London Heathrow
Alaska Airlines —Hounslow
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
9d

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Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
8 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

returns manager jobs in burghfield, brk

Contact Centre Liaison Manager

Assistant Manager

Outdoor Events Operations Manager (Firework Diplays)

Retail Service Managers- Reading

Deputy Store Manager

Barista

Operations Assistant

Deputy Store Manager

Part-Time Medical Receptionist/Administrator

Data & Insight Manager

Business Development Manager - Obagi Skincare

Counter Manager

Venue Manager

Relationship Manager

Branch Assistant

Porsche Personal Case Manager

Lead Our Team to Success – Dental Practice Manager

Branch Assistant

Assistant Manager

Manager Station Operations London Heathrow

I want to receive the latest job alerts for returns manager in burghfield, brk

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