Customer relations representative Work, Jobs in Burnley, Lan (with Salaries)

Planning Support Services Officer
OnwardHomes —Accrington
- £32,750 a year
- Call to connect
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
6d
Operational Support Officer
HM Courts & Tribunal Service —Preston
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
7d
Assistant Service Centre Manager
General Anaesthetic Services Ltd —Keighley
- £36,000 - £41,000 a year
- Overtime
- Maintenance
- Assembly
- Continuous improvement
- Free parking
Quick apply
People Services Assistant
KeolisAmey Metrolink —Manchester
- From £31,140 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Recruiting
- Contracts
- Work from home
- Employee assistance programme
4d
Compliance Coordinator - HEVAC
OnwardHomes —Accrington
- £31,350 a year
- Call to connect
- Microsoft Word
- Organisational skills
- Budgeting
- Annual leave
- Employee discount
5d
Compliance Coordinator - Domestic Heating & Hot Water
OnwardHomes —Accrington
- £31,350 a year
- Call to connect
- Microsoft Word
- Organisational skills
- IT
- Annual leave
- Employee discount
19h
Employee Relations Advisor
Yorkshire Water —Bradford
- £42,294 - £47,550 a year
- Full-time
- Hybrid work
- Continuous improvement
- Conflict management
- Human resources
- Annual leave
- Flexible schedule
7d
HR Adviser
Calderdale Council —Halifax
- £39,862 - £42,839 a year
- Full-time
- Human resources
- Analytics
12d
Senior HR Operations Specialist - EMEA
Geosyntec Consultants, Inc. —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bachelor's degree
- Travel
Telephone Account Manager
Key Group —Preston
- Full-time
- Financial services
- Communication skills
- Negotiation
People Business Partner
Rochdale Boroughwide Housing —Rochdale
- £38,927 - £48,659 a year
- Part-time
- Human resources
- Leadership
- Annual leave
- Employee assistance programme
7d
Scheme Manager
OnwardHomes —Manchester
- £28,700 a year
- Call to connect
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee discount
7d
Dig Agent
Network Plus —Salford
- £30,000 - £45,000 a year
- Team management
- Recruiting
- Training & development
Quick apply
13d
HR Manager
GXO Logistics —Bradford
- Up to £60,000 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
- Annual leave
- Employee assistance programme
10d
Environmental Services Operative
OnwardHomes —Manchester
- £26,100 a year
- Weekend availability
- Customer service
- Maintenance
- Cleaning
- Annual leave
- Employee discount
6d
Senior Account Manager
Everything Tech Group —Manchester
- £45,000 - £55,000 a year
- Full-time
- CRM software
- Business development
- Communication skills
- Annual leave
Quick apply
Business Operations Manager
Anaplan —Manchester
- Microsoft Powerpoint
- PMP
- Continuous improvement
Quick apply
Multi-Skilled Theatre Technician - Casual
Your Trust —Rochdale
- £13.82 an hour
- Part-time
- Customer service
- Time management
Senior Consultant-Benefits Management & RE Strategy
Turner & Townsend —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Writing skills
Quick apply
Senior Technical Content Manager
Anaplan —Manchester
- Hybrid work
- Team management
- AI
- Communication skills
Quick apply
7d

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customer relations representative jobs near burnley, lan

Planning Support Services Officer

OnwardHomes -
Accrington

Apply Now

Job details

Fixed term contract
£32,750 a year
6 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Microsoft Word
Stakeholder collaboration
Computer literacy
GCSE
Internal department liaison
Complaint handling
Customer interaction

Full job description

About The Role

What you can expect from us

We offer a competitive salary of £32,750 per annum.
32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
Opportunity to further increase annual leave with service or through the holiday purchase scheme.
Immediate entry to our Pension scheme (matched contributions up to 10%).
A great flexible working environment, with a range of family friendly policies.
Health cash plan with financial benefits and the option to extend to your family.
Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
Paid leave for absence including sickness, maternity, paternity, and adoption leave.
Access of up to £150 annually through the ‘Learning for life’ scheme.
Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
Develop your career with support and access to training and qualifications.

About the Role

We are seeking a Planning Support Services Officer to join our Performance & Support Services team on a 6 month fixed term basis in Accrington. The purpose of the role is to ensure that the DLO delivers a safe, reliable, quality, efficient responsive repairs and void maintenance service that matches our goal of placing customers at the heart of our service. Support the effective delivery of responsive maintenance, gas and electrical servicing by providing an effective planning support function.

Key Responsibilities

Delivery

Providing support to the operational management team in their roles of organising trade colleagues and supply chain to deliver the work required in your section. Ensuring that the Repair Management system is correct, updated and is interfaced with the Housing Management system.

Planning

Providing an effective planning support function to ensure the effective delivery of responsive, gas, voids and electrical maintenance.

Support

Processing purchase orders, repair orders, invoices, etc. required to support the efficient delivery of the service. Supporting management with productivity measures, work planning systems and ensuring the effective use of all resources including supply chain. Providing cover and support across the business, including support functions in other sections as required.

Systems

Ensuring the Repairs Management system is maintained, current and is interfaced correctly with the Housing Management system.

Customer

Responding to customer enquiries and supporting the resolution of customer queries, and complaints as required.

Internal Partnership Working

Ensure collaborative working to deliver the required service levels Working effectively with internal service areas and external partners to end results. Be an ambassador for our organisation and an advocate for Repairs

Skills/Experience

Essential:

Proven ability to work in a customer focused environment.
Experience of working in a similar function in another business.
IT literacy and system capability.

Desirable:

Knowledge of work planning and repairs IT systems.

Qualifications

Essential:

Knowledge of Microsoft systems, Word and Excel

Desirable:

Knowledge of work planning and IT systems
Educated to GCSE level.

About Us

About Onward

Onward Repairs is the in‑house repairs and maintenance service for Onward Homes, keeping customers’ homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer‑first approach. We invest in our people and take pride in making a real difference to our communities.

Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.

At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions.

If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on [email protected] and a member of the HR Team will be in touch.

Apply Now

Refine Your Search

customer relations representative jobs in burnley, lan

Planning Support Services Officer

Operational Support Officer

Assistant Service Centre Manager

People Services Assistant

Compliance Coordinator - HEVAC

Compliance Coordinator - Domestic Heating & Hot Water

Employee Relations Advisor

HR Adviser

Senior HR Operations Specialist - EMEA

Telephone Account Manager

People Business Partner

Scheme Manager

Dig Agent

HR Manager

Environmental Services Operative

Senior Account Manager

Business Operations Manager

Multi-Skilled Theatre Technician - Casual

Senior Consultant-Benefits Management & RE Strategy

Senior Technical Content Manager

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