retention manager Work, Jobs in burnley, lan (with Salaries)

Coaching & Development Trainer - Smart Solutions
Motia —Burnley
- £34,300 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Loyalty & Retention Manager
Crown Paints —Darwen
- Full-time
Quick apply
CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
UK Talent Lead at Bolt Pharmacy — On-site, £75k-£100k/yr inc equity
AIOS (YC W20/S21) —Blackburn
- £75,000 - £100,000 a year
- Full-time
- In-person
2d
Head of Customer Care
247 Home Furnishings —Huddersfield
- £65,000 - £75,000 a year
- Microsoft Excel
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Key Account Manager
Parkingeye Limited —Coppull
- £38,000 - £42,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Office Manager
Yorkshire Street Surgery —Rochdale
- £14 - £16 an hour
- Full-time
- Management
- GP surgery experience
- Administrative experience
Quick apply
4h
Customer Experience & Retention Manager
Batchelors Motor Group —Otley
- £38,000 - £55,000 a year
- Full-time
- Management
- Sales
- English
- Employee discount
- Referral programme
Quick apply
6d
Loyalty & CRM Manager
Hempel —Darwen
Operations Manager
Bruntwood —Manchester
- £50,000 - £60,000 a year
- Full-time
- Travel
- Annual leave
Customer Success Manager
Interact Software —Manchester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Human resources
- Annual leave
- Gym membership
Quick apply
Customer Success and Retention Manager
DMS Digital group Ltd —Manchester
- £30,000 - £40,000 a year
- Driving
- Travel
- IT
9d
Aftersales Manager
Chapelhouse Motor Co Ltd —Bolton
- £35,000 - £60,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Paid training
- Health & wellbeing programme
Quick apply
6d
Regional Branch Manager - Manchester
Otto Car Ltd —Manchester
- £35,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
3d
CRM Retention Manager
HyperGrowth Recruitment —Manchester
- Hybrid work
- CRM software
- Analysis skills
Quick apply
Lecturer in Electrical Installation
Burnley College —Burnley
- Up to £47,271 a year
- Full-time
- Education
- Teaching
2d
Sales Representative – Multiple Levels (Junior SDR to Account Manager)
We Have a Meeting —Manchester
- £25,000 - £60,000 a year
- Full-time
- Marketing
- English
- Analysis skills
- Employee discount
- Bereavement leave
Quick apply
Building Services Manager
Building services (general) jobs —Manchester
- £65,000 - £75,000 a year
- Mechanical knowledge
8d
Customer Success and Retention Manager
The DMS Digital Group —Bolton
- £30,000 - £40,000 a year
- Full-time
- Driving
- Travel
- IT
- Free parking
- Employee discount
Quick apply
9d
Regional Operations Manager
SBFM —Manchester
- £35,000 a year
- Weekend availability
- Microsoft Office
- Travel
- Construction

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Coaching & Development Trainer - Smart Solutions

Motia -
Burnley

Quick apply

Job details

Full-time
£34,300 a year

Benefits

Free parking
Annual leave
Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
English
Microsoft Office
B2B
B2B sales
Telemarketing
Office experience

Full job description

About us

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Smart Solutions Sales Manager, the Coaching & Development Trainer is responsible for the training, development, and retention of the Smart Solutions sales team, based across the Leeds and Burnley offices. The role supports the department in achieving sales targets through the development of sales skills, capability, and product knowledge.

Key Responsibilities

Ensure new recruits receive an excellent introduction to the business by delivering the induction programme in a dynamic and engaging way.
Provide on the job training for the Smart Solutions team in line with the post-induction training schedule.
Deliver regular refresher training and support additional training needs across the sales team.
Deliver structured and engaging one to one coaching that positively influences sales performance, ensuring all coaching activity is documented and followed up consistently.
Review training effectiveness, learner feedback, and best practice from across the business, working in partnership with the L&D Business Partner to enhance training programmes and ensure materials are current, consistent, and version controlled.
Maintain a strong understanding of telematics products, competitors, and the wider market, ensuring this knowledge is effectively communicated to the team.
Deliver and promote training on Motia Telematics Smart Solutions across the wider business, including fuel teams, Customer Support, and Admin, covering new products, services, and initiatives.
Liaise regularly with Sales Managers to review new starter progress and agree training and coaching objectives.
Comply with the DCC Code of Conduct and all relevant Group policies.
Attend quarterly L&D review meetings.
Travel regularly between the Leeds and Burnley offices to support the Smart Solutions teams, demonstrating flexibility in work location to meet business and team requirements.
Travel as required to support training and development needs across the wider business

Requirements

About You

Good standard of education preferably with a ‘C’ or equivalent in English and Maths.
Experience working in an office environment essential, preferably with Business to Business Telesales experience.
Supervisory skills would be advantageous.
Working knowledge of Microsoft Office packages – Word, Outlook and Excel.
Good communicator, both oral and presentation, with a professional confident manner and excellent customer service skills.
Accuracy and attention to detail with ability to organise and prioritize.
Resilience when working under pressure with a strong work ethic and reliability.
Ability to work well individually and as part of a team.
Target conscious and results driven.

Benefits

Free parking available
Basic salary - £34,300 per annum
Bonus - £1,500 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday
Holiday purchase scheme (up to 5 days)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

retention manager jobs in burnley, lan

Coaching & Development Trainer - Smart Solutions

Loyalty & Retention Manager

CRM Manager

UK Talent Lead at Bolt Pharmacy — On-site, £75k-£100k/yr inc equity

Head of Customer Care

Key Account Manager

Office Manager

Customer Experience & Retention Manager

Loyalty & CRM Manager

Operations Manager

Customer Success Manager

Customer Success and Retention Manager

Aftersales Manager

Regional Branch Manager - Manchester

CRM Retention Manager

Lecturer in Electrical Installation

Sales Representative – Multiple Levels (Junior SDR to Account Manager)

Building Services Manager

Customer Success and Retention Manager

Regional Operations Manager

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