Supply officer Work, Jobs in Burnley, Lan (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Production Manager
Velocity Composites Plc —Burnley
- £50,000 - £60,000 a year
- Full-time
- Engineering
- ERP systems
- Microsoft Office
- Free parking
- Bereavement leave
Quick apply
2d
Orthoptic Administrative Team Leader
East Lancashire Hospitals NHS Trust —Burnley
- £28,392 - £31,157 a year
- Full-time
- Administrative experience
- Leadership
- Annual leave
19h
Managing Director
Techbelt —Elland
- £110,000 - £125,000 a year
- Full-time
- Sales
- Engineering
- Master's degree
- Relocation assistance
Quick apply
Health, Safety & Environmental Compliance Officer
European Tyre Enterprise Ltd —Bradford
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Travel
- IT
- Annual leave
- Employee discount
Customer Liaison Officer
M Group —Preston
- £28,000 - £30,000 a year
- Microsoft Word
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Monitoring & Administration Officer
Oldham Athletic Community Trust —Oldham
- £11,041 - £16,052 a year
- Part-time
- Data analysis skills
- Analysis skills
- Project management
- Free parking
- Store discount
Quick apply
8d
Senior Procurement Specialist (EMEA Operations)
Geosyntec Consultants, Inc. —Manchester
- Full-time
- Remote
- Microsoft Excel
- Oracle
- ERP systems
14d
Sales Coordinator
McBride —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Clerical Officer - Homecare and High Cost Drugs
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £25,272 a year
- Full-time
- Organisational skills
9d
Technical Support Officer in Engineering
TAMESIDE COLLEGE —Ashton-Under-Lyne
- £12,746 a year
- Full-time
- Communication skills
- Employee discount
Senior Assistant Healthcare Scientist (Placement)
UK Health Security Agency —Manchester
- £25,651 - £27,220 a year
- Part-time
- Microsoft Office
- Presentation skills
- Communication skills
3d
Data Protection Analyst
ENWL —Manchester
- £38,000 - £45,000 a year
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
4d
Contract Manager
Crescent Purchasing Consortium —Salford
- Full-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
Senior Business Development Manager (Powders) - THG Manufacturing
THG —Manchester
- Remote
- Business development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Procurement Officer
The Christie NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Full-time
12d
Trainee Service Delivery Supervisor
Network Plus —Worsley
- £27,000 - £30,000 a year
Quick apply
Gas Site Manager
Network Plus —Salford
- £40,000 - £45,000 a year
Quick apply
Senior Legal Counsel - 12 Month FTC
PXC —Salford Quays
- Full-time
- Hybrid work
- English
- Presentation skills
- Negotiation
- Work from home
Security Engineering Lead
THG Ingenuity —Manchester
- Full-time
- Azure
- Computer Science
- AWS
Quick apply

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

supply officer jobs in burnley, lan

Revenue Protection Officer

Production Manager

Orthoptic Administrative Team Leader

Managing Director

Health, Safety & Environmental Compliance Officer

Customer Liaison Officer

Monitoring & Administration Officer

Senior Procurement Specialist (EMEA Operations)

Sales Coordinator

Clerical Officer - Homecare and High Cost Drugs

Technical Support Officer in Engineering

Senior Assistant Healthcare Scientist (Placement)

Data Protection Analyst

Contract Manager

Senior Business Development Manager (Powders) - THG Manufacturing

Procurement Officer

Trainee Service Delivery Supervisor

Gas Site Manager

Senior Legal Counsel - 12 Month FTC

Security Engineering Lead

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